32 reviews
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Tyler
2 years ago
If I could give 0\negative stars, I would. I've lived in the area my entire life. This is literally the worst vet I've been to so far. All they care about is money. Unprofessional. AND they don't know what they're talking about. The main Vet is mean and off-putting, as well as needs to actually BE an animal doctor instead of just offering up almost literal bandaids for everything. She doesn't care, and her practice is ran like a joke. One of my family's pets just had a completely unnecessary operation done at a different practice (to fix the damage caused due to Decorah Vet's negligence), due to the fact that Decorah can't seem to diagnose simple things and would rather throw a bandaid on the issue and keep milking people for their money instead of caring for animals and fixing issues before they hurt the animals further. The owners of this vet clinic should be ashamed. Close down and do West Bend a favor. Thanks.
Quinn
3 years ago
Staff is wonderful however the veterinarian is very unprofessional.
katie conley
3 years ago
I did not have a good experience ????
Ashley Ambur Sanders
3 years ago
Great service with reasonable prices!
Pam Laubusch
4 years ago
Stopped to get Meds for the Dog.
Joseph Schodeberg
4 years ago
Knowledgeable staff very good with your animals
Carolyn Krzeminski
4 years ago
Very polite and professional staff. I trust my dogs with Dr. Bauman for many years she is very up front and to the point.
Barbara Gonzales
4 years ago
If your pet needs cropped ears or any other surgery, THIS is the place to go.
Anna Angell
5 years ago
Always compassionate care. We put my hubby's life long friend of 21 years to sleep, his cat Nala. It was quick and they made us a paw print clay plaque to keep too. My family has used this veterinarian business for 40 years.
Samuel Noyes
5 years ago
Helped my cat Mo Mo
Aubrey Wesner
5 years ago
Worth the drive. Experts in Great Danes!
Danny Barnes
5 years ago
Baumann is extremely unprofessional, rude, and doesn't understand how to to be gentle and caring when a pet and family are in need. She tore the hair out of our dying cat with her hands instead of cutting or shaving him. She was not able to properly stick a needle in him to put him down. She also told us it was fine to give our cat's prescription thyroid food to another cat that doesnt have any problems. This makes no sense. Do not take your animals to her!
Helen Buth
5 years ago
Everyone is so nice! My dog loves them too!
holly schneider
5 years ago
The vet and vet techs are wonderful, kept my dog calm and handled her with care and took come with me answering my questions. I highly recommend them
Jean Doll
5 years ago
The most caring and understanding people I know to go to for my extended family.
Kari Reckner
5 years ago
Have been going here for over 17 years and do not have any problems with the Dr. or any of the staff.
Tyler Thiede
5 years ago
Took very good care of my puppies highly reccomend
Rory Dickmann
6 years ago
The doctors there are very good
Marylou Beccard
6 years ago
Good vet, office & vet techs are extremely helpful.
Karrie Gerritson
6 years ago
Awesome Staff and Vet, my only complaint is you have a set appointment, it is always, 25 minutes past that time. Always
Jackie Bauknecht
6 years ago
Dr Nancy has a gr8 sense of humor balanced with years of experience <3
Debra Scrima
6 years ago
I take my Great Dane he loves everyone that works their, they are all friendly and so good with animals. Maxamis especially loves Jill she has taken care of him since he was 8 weeks old and still does.
Carly Holzem
6 years ago
Excellent service and staff, truly care about pets. Usually able to get us an appointment on short notice, and they take Care Credit.
Beth Bury
6 years ago
Staff went out of their way to be helpful.
Junelle Ebratt
7 years ago
We take our dog here. Great vet. No complaints
Mischell Weber
7 years ago
If I could submit 0 stars I would. Dr. Bauman is so rude, disrespectful and unprofessional. She's late for her appointment with no apologizes or explaining why she late and her rude, snarky comments are completely unacceptable . Stay away from this place . She has lost our business as well as everyone we know.
Tammy Smith
7 years ago
Baumann is absolutely the most unprofessional rude person! She needs to find a different profession. Stay away from this place!
Andrew
9 years ago
We brought our dog there for a couple of years, never impressed but they were close. They mis-diagnosed him with hip dysplasia. We paid them $50 a month for a year for the pain meds only to find out from another vet he had Spinal Degeneration. I don't know if they lied to profit off of us, or if they were incompetent, either way, I will never go there again.
mark naber
9 years ago
Have been going there for 13 years-trust them with my best friends life-what more can u say
Joyce Westphal
11 years ago
I LOVE this hospital. This is the only place I would trust my pets to, unless they have a recomendation for specialized treatment. They know their stuff. The staff is wonderful and they try to help find more cost-effective alternatives when possible. They may not sugar-coat the problems, but they have all the right answers.
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