The Little Animal Hospital Port Washington, Wisconsin

96 reviews

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Reviews: The Little Animal Hospital (Port Washington)

All reviews (96)

Yelp (3)

Google (93)

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Igor

2 years ago

Very professional and friendly staff.

amanduh hotshotbeast

3 years ago

great quality care very thorough always clean

Katherine Pritchard

3 years ago

I drove 40-minutes round-trip to go to this place, and I'm not sure how they have been given so many stellar reviews. I took my pet here for the first time late last year so he could receive his vaccinations. They cannot seem to get his name correct and have been calling him by the wrong name for a month and a half. Additionally, I made my initial appointment in December, and had the appointment confirmed. They then reached out later to tell me that they actually double-booked my appointment and I would have to reschedule for a different day, as though I don't have a full-time job and can just easily reschedule on a whim because they can't seem to get it together. I was not able to go in to the facility with my dog at his initial appointment, but the vet came out to my car to speak with me and he did take the time to speak with me and explain things, so I did appreciate that. He told me I would have to come back within a month for a follow up booster, and I swear I was told at that time there would be no further charge. I brought my dog in for a follow-up a month later, as requested, and this time, I was able to go in to the office with my dog. He got his booster and we left. No one mentioned anything to me at the time about payment, until I received an email the next day telling me I owed them money. I told them I thought I paid everything at the initial visit and was told there wouldn't be additional payment necessary, and the office manager said that whoever told me that had been misinformed and I owed them money. I told her I had spoken to the vet himself, and that there seemed to be several communication issues happening at their office that I was not impressed with so far. The office manager, who's email tone sounded a rude, assured me the vet would never tell me such a thing, pretended to apologize for my poor experience with them, and then passive-aggressively stated she'd stop asking me for money. Apparently, it was a misunderstanding (but was it?), so I paid them again for services provided, but I won't be going back. From what I hear, they're pretty expensive anyway, I found there to be nothing extraordinary about them, their customer service/office manager leaves something to be desired and is one of the main reasons I won't be going back, and I certainly did not have the five-star experience that other people claim to have had. Edit: though I did not have a great experience with this place, they did treat a family member with kindness and compassion when he had to put his pet down. I did appreciate how they handled that situation.

Richard Fordham

3 years ago

Nice and friendly visit getting our babies vaccinated.

Brian Guokas

3 years ago

Their facilities are nice, staff is helpful, informative and pleasant would recommended

James Halbrooks

3 years ago

This place and its people are outstanding. Very friendly and caring about the animal. Buddy the cat gives them 2 paws up.

Michelle Lynn

3 years ago

They helped my Sweetie Pie very well after he got bit by another dog.

cindy foat

3 years ago

Dr. Rollmann is great! Always treats my pets like they are his own!

Shaina Laberge

3 years ago

They're always helpful and understand your individual needs. I have 2 dogs and have been going to The Little Animal Hospital for almost 3 years now. The staff is always accommodating to my anxious, high-energy and sometimes aggressive behavior my dogs can have. If you have pets that need to get in with little notice this is the place to go. They've helped multiple times when I've encountered emergencies. Their prices are reasonable. They send notices if it has been awhile since your last visit and they send the mail in your pet's name. I find that very cute and personalized. If they had locations everywhere I'd use them where I'll be moving soon.

Raquel Mccarthy

3 years ago

Very clean and caring staff. Would recommend. I have several animals. And very reasonable price.

Nic B

3 years ago

They aren't the cheapest vet but i wouldn't take my precious fur baby anywhere else. This might not be good to say, but if you can't afford to take your animal to a good vet maybe you should not own animals. Kitty has never been to a vet in 12 years of life, I'm glad they made it as quick and painless as possible for her

Corrine Crowell

3 years ago

This hospital is the perfect place for your pet if your in need of answers. whether its a sick pet or just yearly shots, they are extremely reliable and worth taking your pet to see the staff is kind beyond all belief and very understanding. They arnt quick to judge or accuse without hearing the whole story. They explain things thoroughly and show a deep care and respect for you and your pet. I would recommend this place for anyone.

Kelly Megan

3 years ago

Brought my animal to the doctors there. Very thorough in their work and gave me great advice

M L

3 years ago

Great staff. Been using their services for many years

Patrick Blaney

3 years ago

Great place! Reasonable, always do well with out dogs and cat.

Patrick Haley

3 years ago

We had to put out 11 year old Carin Terrier, Tanner down last Thursday due to complications from long term diabetics. Susan Kruske, D.V.M and the staff from the receptionist to the assistance were truly caring and compassionate. Tanner suffered no pain and immediately went to sleep. My wife was extremely upset and Susan came over and said you need a big hug and gave her one. We moved back to Wisconsin three years ago and I wish we would have found this jewel of a very special Animal Hospital.

Tammie Reynolds

3 years ago

Beautiful people! Thank you so much for helping me through 2 terrible times in my life. Much Love!

Terry Wagner

3 years ago

Would not trust my dog with anyone else

Tom Jahn

3 years ago

Probably my best veterinarian experience that I've ever had, even despite the Covid19 precautions that they are taking. The techs and doctors are awesome here. Just super nice and you can really tell that they care about our pets. They also are very conscientious about costs and they do everything they can to keep costs low, without compromising the pets care at all. We just after bringing our pups here and we couldn't be happier

Frauke Nasdal-Sebbo

3 years ago

Took my little kitty in because she stopped eating for a couple of days. Great service and care was provided for her. Cost seems very fair.

Jenna Dondlinger

5 years ago

We have seen all of the vets at different times in our dogs lives they are all great! Love this clinic!

Dave Mayworm

5 years ago

They quickly performed testing on my pet to determine what what was wrong with him and the prices seemed reasonable too.

Kevin D

5 years ago

I've been taking my small animals here since the nineties. Very knowledgeable and helpful for pets of all sizes.

Kat Arn

5 years ago

The staff is super friendly and Dr. Rollman genuinely cares. He takes his time with you and really listens.

Megan Weis

5 years ago

The front desk staff at The Little Animal Hospital are always so kind and caring. Our dog is a little nuts when he meets knew people but they take it in stride and love on him like he is one of their own. The Veterinarians are friendly and super knowledgeable and handle him with care. We know he's in good hands when we take him there!

Prosper Pfannerstill

5 years ago

Dr. Rollmann is friendly , caring and compassionate . That is why i drive 35 miles to see him.

Samantha McCarthy

5 years ago

Dr Murack is wonderful. Both our dog & cat are well cared for during their visits.

Steven Hainey

5 years ago

The little animal hospital always offers the best care for my dog. I have had many vets over the years and this office is one of the friendliest, and most comfortable to work with. They respect your opinions and knowledge of your own dog, and offer their opinion with that in mind. It is a team effort. I have seen all 3 vets at this office and feel confident with them all. the office staff is wonderful and feel more like friends. Can highly recommend this establishment!

T Wagner

5 years ago

Professional and caring as soon as you enter. Would not ever think of going anywhere else.

Daryl Kriefall

5 years ago

Compassionate Care for your fur babies and even for you when you have to deal with illness or loss of a pet. Been with these amazing care givers for over a decade and 4 different pets.

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The Little Animal Hospital, Wisconsin, Port Washington

2590 Hwy 32

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