205 reviews
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Yelp (9)
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Molly Mcguire
2 years ago
We were so impressed with Blue Pearl-the staff members are so kind and caring. We were there on a week night that was quite busy, so we had to wait for our procedure for our cat-but that was to be expected due to the large amount of pets …
Hollis Schmaling
2 years ago
My regular vet recommended this group over another local emergency clinic. My dog had a very serious emergency condition and she was admitted and had surgery within 4 hours, came out beautifully. The staff was professional, thorough, and I …
Wilkins Properties
2 years ago
I have taken both of my pets here and have had nothing but the best service. Both times I've been here I really felt like the staff cared about my animals. The prices are high but that's to be expected. In my opinion it's been worth the money when my pet has had an emergency.
Nancy Petee
2 years ago
This group handled the entire process professionally and compassionately, and informed me every step of the way with a vet tech meeting or phone call with the vet. Our dog is older and always seems to have health issues on weekends or late afternoon. I call and alert them to my arrival. Once there, we are immediately escorted in and the dog is whisked away while a vet tech obtains the information. We have had lameness examined, shortness of breath analyzed, and an endoscopy done and every visit is exemplary. We love having this facility we can trust to take great care of our pet.
Tara Klebba
2 years ago
First time at this veterinarian clinic and If I could, I’d give them 10 stars out of 5. The hospital is beautiful and they did an amazing job with my cat. The staff is so friendly and the vet was very reassuring and friendly about the news and options she had given me about my cat. I recommend this Aminal hospital to anyone, 100% thank you again for helping take care of cookie! I appreciate all that you guys did and do for sick animals.
Rachel “Rach” Gawrysiak Schwister
2 years ago
I won't say much other than I will never come back. I'd rather drive to the Glendale location. They know what they're doing there. And thank God for them.
Wassai Hart
2 years ago
Angels come in many shapes and sizes...Recently, my dog was hospitalized at another ERvVet. Her condition became worse after her 3 day visit there. She was discharged in horrible shape and a friend of mine referred me to Lakeshore ER, now called Blue Pearl. Upon our arrival, we were greeted by the kindest staff and caring technicians. My dog was swiftly taken back and assessed. Dr Lien explained everything that was going on and what my dog needed to be well again. After 4 intense days of constant hospital care, by a staff of angels, my Mia was ready to come home. I can’t even begin to tell you how grateful I am to these people, I like to call them...Mia’s angels. Dr Klose was just a gem! His expertise and concern for Mia was unbelievable. How did I not know about these people and this place? If you’re pet is in need of the utmost care, look no further. These angels will do whatever it takes to provide your pet with the care it needs. Thank you to the entire staff. There are others Doctors and Techs that were also worth mentioning but am afraid to say II can’t remember all of their names. Thank you to all of them and Lakeshore ER/Blue Pearl.
shelley dibb
2 years ago
My yellow lab needed emergency surgery on a tuesday night, and my vet referred us to BluePearl. From the moment I walked in, everything was swiftly taken care of and easy. The triage nurse was amazing and thorough, the on call DVM was very knowledgable and kind, and the surgeon DVM who took time away from her home on a tuesday night, was wonderful. They all did a fantastic job! From the front desk information coordinator, to the doctors and nurses, and the financial coordinator at the end (who did a great job explaining and taking care of my CareCredit) I cant thank them all enough ❤ If I need emergency vet help in the future, I will not hesitate to bring my dogs there! My dog Nick owes his life to them, he was in bad shape with a bowel obstruction. If you need an emergency vet, this is the place to go. I will happily refer all my friends and family! We were at the Glendale location
Lynda Rehberg
2 years ago
BlurPearl Specialty and Emergency Vet Hospital is one of the best pet vet offices I’ve ever seen. My black lab was recently in the hospital there, and she was given excellent care by Dr. Byl. Because they were short staffed, they said I may need to move her to one of their other locations, but the night vet agreed to stay late, and the morning vet agreed to come in early so we didn’t have to move her. Unfortunately a week after I took my dog Boo home, she started passing out and not eating. She had been fighting kidney disease all her life. Now it was time to let her go. Everyone at BluePearl was so understanding and compassionate, I just can’t say enough about them. They made a very difficult time a little easier for me. THANK YOU TO ALL BLUEPEARL VETS AND STAFF MEMBERS.
Christine Stenzel
2 years ago
Wonderful staff and great care! I felt cared for when I called for an appointment. I was so nervous and upset because I have had pets all my life but, now I had a dog with Mast Cell Tumors. What did that mean for her future. Dr Rachel took the time to talk to me about treatment and any questions I may have. I'm still concerned about the out come but, I know she is in the best place possible! Thank you Dr Rachel and staff @ BluePearl!!
Brian Holmes
2 years ago
The doctors examined and removed a cyst on the hip of my 9 1/2 Y.O. German Shepherd. They obtained the medical records from my full-time vet and were up to speed on her medical history. Check-in for the exam, and later for the surgery was seamless and my girl felt completely at ease. Surgery went well and she made friends with the staff in post-op recovery. The incision is healing nicely and my girl is not fazed by her experience. I highly recommend Dr. Buback and her care team at Blue Pearl - Glendale!
Allison Mitchell
2 years ago
The staff here are kind, supportive, and logical. They gave me accurate and complete information throughout the entire process, and allowed me to make choices that were best for my pet but also economically responsible. I definitely recommend Blue Pearl for any and all pet emergencies!
Amber Chavez
2 years ago
As a small animal veterinarian, my expectations are high. I choose Blue Pearl Glendale for my own pets. My own dog was hospitalized last week and ultimately diagnosed with a terminal cancer. I appreciate the care and communication from the staff.
Amy Sasman
2 years ago
Dr. Byl and his team took great care of my boy Oreo. They were very thorough in explaining all of his care to me and I'm grateful for their expertise. I'm happy to say Oreo is on the mend now!
Candace Letcher
2 years ago
I was referred to Blue Pearl by my primary vet, Dr. Mackenzie Vermey ( who is also phenomenal but that's another review:) My Maggie had been experiencing intermittent lameness of her left forelimb. Maggie had been here once 7 years ago about 4 days after we adopted her; the care and concern we received back then was great so I was expecting the same this time and I was NOT disappointed!! From the front desk staff to the vet tech ( whose name I can't recall) to Dr. Stepnik; they were all compassionate and professional. The love they have for "fur babies" was evident!! Dr. Stepnik explained Maggie's problem in easy to understand terms and suggested a plan of care. I trusted him immediately and that means a lot. Maggie is "my girl" and I needed the best care for her AND I got it!! Then a few days after we got home, I received a phone call just to check on Maggie. This also proves how much Blue Pearl staff care for their clients. I would HIGHLY recommend them!!!!
J. Marks
2 years ago
The staff was very professional and caring. I felt very comfortable leaving my baby there with them. Most importantly they made my dog feel comfortable. The Vet was amazing and took wonderful care of my dog. I would recommend BluePearl to everyone.
Kristi Miller
2 years ago
Took good care of my pup, took time to explain everything in detail and offer all the options and went over all pricing in advance.
Vivian B
2 years ago
We were on a road trip and had the unfortunate need to see a vet. The team at Blue Pearl was fantastic, from the check in to the history-taking through the exam and check out. You couldn't tell how busy and understaffed they were--great attitudes, great service, kindness and warmth to us and our pupper. They heard me, addressed my concerns, and provided us with top-notch care. I would go back to them without question.
Autumn Brains
3 years ago
Took great care of us on our visit. Kept my cat calm and took very good care of him when he needed an urgent care visit. The tech and vet were both wonderful and very reassuring letting me know he was doing well.
Brian Meeuwsen
3 years ago
From the initial phone call at 3 am, to the check out the next day, BluePearl - Glendale went the extra mile and helped out our cat. The team was attentive, explained each step, provided ongoing cost review, and provided outstanding customer service. They helped our cat when she was at her worst. We are so grateful for the help and outstanding professionalism the team showed us. I cannot thank them enough. I would 100% recommend them when your pet is in need.
Brooke Matenaer
3 years ago
We are so fortunate to have this Emergency Care Clinic in this area! They have helped both my dogs when situations arose for potentially life saving care in a timely manner on weekends/evenings. The staff is caring, professional, and dedicated. They explain anything you don't understand, keep you updated during your visit and even call afterwards to check-in on your furry family member. I know my pet is going to get the care they need when we come here (although I hope we don't have to go back!)
Jil Radtke
3 years ago
Than you for caring for my little guy when none of the local ER docs would take us in AND you let me in the building to sit with my guy. Everyone at the office was wonderful and caring and even allowed me to wait with my other dog who was a bit upset that his brother was in the back getting tended to. While you are not the closest to me, you are the kindest. We will make the additional 20 minute drive to your location in the cases of ER needs just due to the fact that you treated my guy like family as well as us his humans.
Nancy Petee
3 years ago
I have an older bulldog and we are so relieved to have such an excellent 24/7 emergency care in the area. Their compassion and attentiveness to detail is always impeccable. They are fantastic.
donna lyon
3 years ago
We have been taking our cat, Tony to port Washington for chemo treatments. The vets and staff are fantastic. You can tell they really care about our pet family and Tony loves everyone there.
Ina Fitzgerald
3 years ago
We had a very urgent issue with our pup and the doctors took great care of her. They provided me with options for treatment and answered all questions thoroughly. Our pup stayed there for 2 days and luckily did great. The discharge doctor gave detailed instructions and really showed she cared, even followed up with a phone call a few days later to check on Millie. I’m grateful we took her in as quickly as we did and glad she’s doing great now.
Jennifer Tischer
3 years ago
The team at Lakeshore Oak Creek has been simply fantastic from the front line team answering the phones and helping with check in and check out and especially Dr. Rives and her assistant Courtney. We are taking our pup to the rehab team for continued therapy care post-spinal surgery for laser, acupuncture and water therapy. The care we are continuing to receive is beyond compassionate for us and our dog - it’s so much physical work for them to help him with therapy and I am beyond thankful for how committed they are to working with him.
Lindsey T
3 years ago
Recommended to me when the regular vet couldn’t fit us in and they were wonderful. It was very busy but the staff was all friendly, kind, and skilled during a very stressful day. Dr. O’Neal was excellent. I hope I never have to go there again but am very grateful to know they’re there in case we need to!
Lois Nugent
3 years ago
Our little Pom-Chi became very ill very suddenly one evening a few weeks ago. Naturally we were frantic with worry. I called Lakeshore Emergency Veterinary Specialists and they told us to br ing him right in. From the moment we arrived, we were made to feel comfortable and confident that our pet was being given the best of care. The techniains and veteranarians kept up isformed of what they were doing and their findings. Fortunately, they found nothing serious and we were able to take him home with just some probiotics. As I stepped to the desk to pay the bill, I got another pleasant surprise, the fees were much less than I expected based on what we have been paying at our regular vet. We highly recommend Lakeshore for their quality care and reasonable cost. We will definitely return.
Sarah Heiderscheidt
3 years ago
Hello, I took my pet rabbit there in an emergency and I only have great things to say about lakeshore veterinary. I called before coming and once I got there I was told to call. Once I called they told me to come in and I was greeted by a very friendly tech that took my rabbit Weston in right away. She told me exactly what they were going to do first. I was then called to talk to the vet who was amazing and she discussed options on medication with me. She gave me quotes on more expensive medication and cheaper medication that would do the same job. I felt very comfortable talking about my questions and concerns with her. I felt like my little baby was in great hand. The ladies at the front desk were amazing and friendly too. They truly care about your animals and it really shows. Hope this helps!
Mary Beth Petersen
3 years ago
I was impressed with the entire staff's competence and customer service. Everyone explained everything to me and took the time to answer my questions.
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