Citywide Pet Clinic Inc Monona, Wisconsin

Be careful of the "add ons". Came in for a required vaccination and they wouldn't do it until I bought another service. Finally they said they would give it if I agreed to a "wellness exam"... a three minute exam where they listen to the heart, look at teeth and eyes, and move the dogs legs around for 60$... Feels like I was lured in and scammed. This is an expensive and greedy clinic.

Great team and care. Always willing to take time to discuss treatments and considerations.

Honest. Caring. Only thing lacking is a better way to submit documents digitally vi some file upload tool.

I’ve been taking Binx here for a few months. He was diagnosed with Pancreatitis and I’ve called them many times with many questions. The doctor/staff has done a great job in getting back to me.

The vet really takes her time with my cats.

Real caring for animals Great staff Been going here for years

Our dining experience was awesome! Great food and excellent service from Becca

I love our vet as do Mad Max and marvelous Marvin. They have been great during the COVID crisis.

Been going to Citywide for years, and they've always been kind, courteous, and knowledgeable. I've had to have a couple of cats put to sleep over the years there, and they've been very sympathetic and arranged for the remains to be taken care of. In the current pandemic, their no-contact drop-off and pick-up has been hassle-free. I plan to use them as long as they're around.

Saved my kitty's life. They are amazing...been with them for 3 years

I have always received excellent care for my animals

Our puppy has been going to Citywide for the past 8 months and has had wonderful care. All the staff are incredibly friendly and caring. Prices are affordable!

More pricey than many other clinics in Madison. Also didn't communicate well about all the shots they were giving my dog. Just wish there was better communication

I always have my pets see Warren everytime I bring my animals there. He has done an outstanding job everytime we've gone in. We've gone to Citywide for a little over 3 years now. They do a tremdious job with everything. The staff are great! It's a very welcoming place and it's not to pricy.

Good doctors and animal techs

Absolutely the best! They truly take the best care of your pet!

Most importantly they took great care of my dog. Prices are reasonable and staff is very friendly.

Amazing staff and doctors that are very friendly and kind to yourself and your pets.

I have to say, this place has taken a total turn for the BEST!! I live close by, but I used to take my animals strictly to a certain veterinary clinic all the way on the very far West Side of Madison just due to a few reasons (one being my cat lived his entire short life with chronic illness, and started off at this other clinic, so I took my dog there as well...), unfortunately due to the illness my cat had and his struggles for 8yrs turning into resistance to medication & treatments I had to put him down last June (2015). So since my dog has a chronic illness as well, but not nearly severe as my kitty, I decided I would be okay with finding a "closer to home" and less expensive veterinary clinic. I had driven past this clinic for years, and was even advised to not go there when I first contemplated it in 2008... It was dingy, dirty, and severely outdated!! But... Since I kept driving past and saw that they remodeled, I decided to step foot in there again to check it out for myself once more; WOW!! Literally changed from outdated, dingy, scary office to an AMAZING clinic!! I have to give them 5-stars, because that's the highest rating Google allows; but I would love to give them 10 stars!! Here's why: 1) Super kind, compassionate, knowledgeable staff members; starting the second you walk through the door, reception staff is on top of everything, vet techs are also willing to help with things such as questions/concerns, and the new Veterinarians are great!! 2) Even though I started off seeing a specific vet there at the clinic who has cut their hours to basically "emergency only" type stuff, I was very VERY nervous being recommended to see a newer vet mainly because my dog is special needs and has very high stress & anxiety during vet visits; again I was totally amazed! The vet I see was very careful to make sure my dog was completely comfortable and gave him the "space" needed when necessary. 3) I've been literally in panic mode numerous times about my dog; lumps, bumps, shots, medications... Every single time and every single staff member is genuinely nice and compassionate towards me, even when I can't get it together, they talk me through it all... It's soooo refreshing to have staff that actually cares about the fur-baby's parent and not just while checking out at the counter with their pocketbook in hand!! AND LASTLY.... 4) PRICE! PRICE!! PRICE!!!! Their prices are soooo very low compared to clinics around Madison, yes I know, "go right outside city limits and you'll find low prices for vet care!!", but what comes along with low price vet care outside city limits sometimes comes with low knowledge staff, techs, and unfortunately even sometimes veterinarians. So this is a HUGE plus for me!! The only thing I don't really care for is that the clinic seems to be a Christian based company now, and being the non-faith person I am somewhat makes me wonder how much of my money I spend there yearly goes towards a church or other Christian based "non-profits"; nothing at all against churches and people who choose religion, but I've watched my own family donate large sums of money to churches only for the church to close its doors with no prior notice to its church goers and high paying supporters. Overall though I am highly amazed over and over again with CityWide Pet Clinic!! They truly do the best they can, and are willing to go above and beyond for their furry/non-furry patients & their parents (people parents, haha!) So do I recommend them? Yes, 127%!!!