Puppy Love Roanoke, West Virginia

Came here looking for a specific puppy and they had it! I got a nasty attitude from the lady with blue hair and that definitely pushed me away. Will not be coming back here!

Such cute puppies, and if you can afford the $3500+ price tag, you might buy one. Besides that, the employees are nice and the accessories are plentiful and the puppies seem well taken care of.

This store supports the puppy mill industry and should be phased out . Puppy mills and breeders are contributing to the death of millions of dogs a year. Please adopt and don't shop.

Editing comment: Since my previous comment, I have purchased 2 more dogs from them at a total of $10,000.00 I've spent in this store. I went back today in search of a smaller dog as I have all big ones. I found a poodle and a chihuahua and decided the poodle was the one for me. I was happy with the price and wanted to purchase it. I had my sister meet me there because she too is wanting to find the perfect puppy. She found one she was absolutely inlove with and had cash in hand to purchase it. Once she asked to see it, one of the girls working immediately had an attitude and asked her if she had plan on buying today. She said yes, as long as the puppy seemed to be a good fit once meeting it. The blue haired girl kind of rolled her eyes and went to the back and when she came back she told her No, she couldn't see or interact with it. When we asked why she said because I had already looked at 2, although I had already decided that I was buying one. They knew who I was and was happy to sale to me, but I feel like because my sister wasn't dressed as nice she was looked down on. They missed out on almost $5,000 tonight between the two of us, and I wont be recommending anybody else. I have sent 3 others to them who have made purchases, this was my 4th. I am ashamed of the way she was treated, and she traveled from NC just to check out the store that I had spoken so highly of. I give 5 stars because of of the amazing customer service. I have purchased a puppy from here before, just about a year ago and was please with my purchase. However, new owners just came in and are 100% wonderful. Chris, the new owner went ABOVE AND BEYOND to help me out in any way that he could have. He called me back every time he said he would and was very helpful. His staff is just as wonderful. I highly recommend this place!

Over priced puppy mill u can find dogs straight from the breeders cheaper than this place.

We recently got our sweet little Shiht zu and he's the sweetest baby. We found food, crate and all the items needed for him. We named him Wicket because he looks like an Adorable Ewok. We found all our supplies after Christmas so they are very good managing their inventory. Our experience is great. These owners are not the same as previous owners that did not take care of the dogs. No hate responses here. All dogs need love and I am one of the biggest.

Puppy mill with overpriced dogs that nobody is gonna buy. Employees seem a little stuck up. Not friendly. They probably get tired of seeing all the people walk in and out not purchasing the overpriced dogs.

The animals are so expensive

Every now and then I stop to see the puppies at Puppy Love valley view and enjoy seeing them but this is the first time that things seam off. Never smell an order but this time it was pretty bad and there were a lot more puppies together in one stall they didn’t look well care for. They even seam extra hype up something just felt and look very off. Very disappointed in that place and the “PRICES”????

Yikes. Yikes is all I can say. I went in to look at pet supplies and I checked out the puppies while doing so. I saw a husky who had yellow-green snot dripping out of his/her nose, one cage that had puddles of diarrhea on the floor of it, and a couple of the pups were coughing in that nasty, rattling, tell-tale kennel cough way. I had to disinfect my shoes before I went back home because I didn't want my dog to catch anything from those poor pups. It's sad because they're adorable pups, but clearly not taken care of properly. Then I looked at the price tags. Good lord. $2k-$6k for low quality bred dogs? Lots of the puppies had poor structure for their breed, like the husky pup who was extremely fine-boned and tall, had a very tightly curled tail, and a strange snipey head. Lots of their purebreds don't look like purebreds, basically. If you're looking for a puppy, please go to an ethical breeder, not a "puppy shop".

These animals are priced way too high I’ve dealt with animals all my life this is highway robbery. The media needs to report this

Too highly priced pet items.

Bad customer service - overly priced

Need to check out on the great dogs and cats they have

Kinda expensive. Nice to go look though! Staff has always been friendly

Why would anyone go and drop $4000 on a puppy, regardless of what "perfect breed" there is, as opposed to adopting a dog from a shelter?!?! Was highly unimpressed and hope this store gets shut down.

The prices of the puppies are ridiculous, cute puppies though

Found what I was looking for good service

I've had my puppy, Remington (former Puppy Love name Gideon) since June of 2021 and he has been the best. He was very healthy and passed all his vet exams. He is highly social, hardly ever barks and has been the perfect companion. Remi comes to work with me in Senior Living and is about to become an Instagram star. He's already been featured in the Senior Living Guide as one of Roanoke's Pet celebrities! I love my little dog and so do the residents at The Harmony Collection at Roanoke! <3 Come by and see him any time! I've already recommended the store to so many people and even my groomer wants a pup like him!

The prices are unbelievable. There are too many animals in shelters across the country to justify charging a car valuation on a puppy mill pet. My motorcycle honestly costs less than their most popular breeds. The animals seem well cared for considering the living environment (glass boxes basically) but sometimes the smell is less pleasant than other days. The staff is absolutely amazing customer service wise and surely don't set pricing. Our daughter loves to just go in to see them whenever we are there for the bookstore downstairs. I appreciate that staff isn't pushy towards sales on those visits

They let us pet some very adorable puppies that are way out of our price range.

Puppies cost more than rent now.

Friendly employees but absolutely ridiculous prices on dogs most are mixed breeds aka mutts. You can save thousands getting pretty much same breed of dogs at local shelters..

Cute place to take the kids into, and of course the puppies are adorable. However, they're overly priced and some of the dogs they claim are purebred obviously are not.

I have been here 3 separate times and you guys are never open!!!

Found our furbaby 0n the website. Then scheduled a visit. The manager and staff were very helpful and kind in navigating the sale.

We love looking at the dogs here,but would never buy from here...way to much!!

Puppies are adorable but way too expensive. I can't believe people pay that much when there are so many hungry people in this world

June 1 2021 Im working at the mall and I'm looking at 4 puppies in the glass window with a small water bottle on the wall thats empty. It's 8am now and don't open till 11am. I'm no activist but this isn't right, sad really.

Cute pet supplies and accessories, but I'm an Adopt Don't Shop person so the selling of puppies for 3k is ridiculous.