Pet Retreat At Paramount Farms Hagerstown, West Virginia

Pet Retreat is a wonderful boarding facility! Carol and her staff are the best, they truly love the dogs, take wonderful care of them and have the best customer service. My dog Marley, loves going to stay there!

Mickeys been going since he was a pup that’s 14 years ago he acts like it’s he’s home away from home.He love’s it

What I cod see I'm boarding my pup in a few weeks

We've been bringing dogs here for over 10yrs. The dog always comes home happy and the price is competitive.

We have boarded our animals here multiple times and thought this place to be "always nice and professional" safe and very clean. We even recommended to many others. We were we so heartbreakingly wrong! Pet Retreat is great on the surface but NOT what it appears to be behind closed doors. We are so utterly ashamed and disappointed in the owner, Carol Veil and two of her staff but mainly the owner because she is the one who can mandate change, get proper training for staff and let go those who do not abide by strict standards. Carol definitely needs to take off her blinders to what occurs when she is not present and immediately make change when a good customer calmly informs her what occurred, even giving her the opportunity to make things right. Install some video cameras so you can review what actually occurred (this is our hindsight). We DESERVED exactly what we paid for - Safe, clean, HUMANE treatment of our animals. This did not occur. Never once did we receive a phone call informing us there was a potential problem with one of our pets. We even called to check on our pets and not even then were we informed. We are utterly shocked, disappointed, and heartbroken. We will never board there again.

Great. Awesome. Love it.

This is the best! They love the pets like they are their own! Its super clean and the dogs love love going there!

Great place! My dog always receives outstanding care and gets excited every time we arrive there. Carol Veil and her staff are exceptional individuals who take great pride in providing a superior environment and experience for our pets.

The staff at Pet Retreat are the greatest. We feel comfortable when we leave our Corgi girl with them. We know she will get the best care and attention. Thanks everyone at Pet Retreat.

They LOVE my Brittany Spaniels. I hate to leave them anywhere but I know they take goos care of them

A doggie hotel you can rest easy with. They treat your dog like a welcomed guest. Mine are very particular but love going.

Love Love Love! My dog, Brinkley, can't wait to get through the doors, greeting everyone along the way with hugs and kisses, and that tail is still wagging when we leave! We so appreciate all you guys do. Hugs. Patricia Garber

My Sadie Mae is happy going in and coming out. I have had no problems with them. They have always welcomed me and Sadie.

There is no better place for my dogs to be than with the staff at Pet Retreat. My dogs are always happy & excited to go for their stay. Special, personal and professional attention is always provided.