Colonial Animal Clinic Flatwoods, West Virginia

Took my new puppy yesterday for shots and check up the staff was so nice and accommodating to my needs. I’ll be back for future appointments. Thank You All.

Very good veterinarian and friendly staff. Great with our little Yorkieshu.

I had to go put my baby to sleep, they were so kind and I think we're just as heart broken as I was. They had to care of him for a week and a half the first time, I couldn't have asked for a better experience with that. They loved and took care of him like their own. It broke my heart to have to lay him to rest, but he's in a better place without pain. He not only touched my heart, but theirs as well. He will be greatly missed.

Unfortunately I have a sick elderly hound and was in need of a vet after moving back from Columbus. I called several vets in the area and couldn’t get an appointment. I then called Colonial (which I wish would’ve been my first dial)! Never have I felt so comfortable and seen my dog so comfortable while in their care. Dr. Justice and staff are hidden gems in this area! The compassionate care they gave my dog (AND ME) more than exceeded my expectations! Dr. Holly Justice will remain my Vet for the remainder of my life. She and her staff are a blessing to the furry community and us owners! If you haven’t checked them out, you’re missing out!

They are awesome and I felt really comfortable with the expertise and experience with my dog. Recommend them highly

Dr. Jenkins is amazing. She took very good care of my Nala.

They've helped me let go of 2 of my babies. One had cancer and another had end stage liver disease. We've gone in on Saturdays and they've asked us to wait a bit. I have never minded because I know they are wanting to give us privacy and time. They use the two shot method. That's a sedative and then the last one. It's painless and they simply fall asleep. It happens very fast and they've always given me time and then given me a ink of their feet and a footprint casting. Every single person there has been nothing but compassionate and they are worth every single penny! I'm so sorry I cannot remember names but you've won a spot in my heart forever!!

They are so awesome!! Reasonable price!! Going back

Treated rudely by staff when having to put my dog to sleep. Bc of covid, she was taken from me at the door & was told an hour later that it was done & handed me the bill. No goodbye, no comforting her, no last hug. Cash or card? ????

I moved to this vet a couple years ago when my last vet ghosted me when I had an emergency with my cat. The people here are always very kind and knowledgeable. They have a live for animals that can be observed. Prices here are affordable, although payment plans are nonexistent without excellent credit. I would recommend this location to anyone looking for a home vet.

Very efficient when you need them to be. I appreciate them .

Dr. Abbott is an amazing vet and very attentive. The office manager, Meghan, however could use a course in business management and etiquette, as well as care required for dogs. When you pay $1000+ for care, you don’t expect to pick up a dog covered in feces, urine, and vomit as well as a matted coat. I called the office and attempted to speak with her about this issue-and after assuring her I wanted no money off any bills or anything like that, she remained defensive and very rude. She was very dismissive, spoke over me and said there was nothing she could do to resolve the issue. She then complained about the hours that her staff had to work to care for our animals, when that is exactly what they were being paid to do. When you call daily to check on an animal and are told every time that they are doing well and fine, you assume just that. Dogs have accidents everyday but a doodle requires more upkeep, and any dog with long hair that repeatedly lays in their own mess will become matted. Keep in mind this is an animal who is completely house and crate trained and hasn’t had any accidents in over a year! Bathing today wasn’t the issue-it’s the prolonged exposure to feces and urine. Even just a heads up that he would need groomed when we picked him up would have sufficed. We were paying for bathing today but due to work schedules had to pick up early and assured the office staff the bathing wasn’t an issue. We most certainly won’t allow them to take care of our animals ever again, and I don’t recommend it for anyone else either. Our other dogs were fine and seemed happy when we picked them up, but this is absolutely unacceptable. I only called to alert her to the issue so it wouldn’t happen to another animal in the future-and even said that to her. I am only posting so someone doesn’t have the same issues in the future.

I really appreciate the effort Dr Jenkins put into me asking questions about importing a cat to Iceland. I an not even an existing patient and she took her time to understand the issue. I will defiantly go here in the future if I need to.

Took care if my dog very well.

They where very nice and doctor was very helpful to my puppy

Well they charged me $100 to bring a cat in there that they have seen four or five times and still not well I thought that was a little much

Fast and friendly service, never have to worry about my animals when they here

Great service and prices! So friendly and they take care of your pet!

We have total trust with these folks, and prices are very reasonable. We wouldn't go anywhere else .

I arrived today at 4:49. This i know because I checked the clock when I pulled in. I called as instructed on the door. I go to get a cat "pill" for my mother's cat. She is 92 yrs old and feels that her cat needs a flea pill because it goes in and out of the house. As our dogs receive a pill for fleas. I'm usually not one for writing reviews but when the girl answered the phone, she opened the chart on the computer to the right account. We discussed what medication was needed and so forth. Then she says "We're closing you'll have to pick that up in the morning. " When literally it was behind the girls chair (or it was before the covid virus) all she had to do was turn around pick it up off a shelf maybe chart a few words in the computer plus because of covid carry it to my car and run my credit card. I live a bit if a distance from flatwoods and Conner in once

There a good and cheap clinic. Lucky i looked at the flea medicine when i got home. They accidentally gave me a flea medicine for a dog. Problem is i have a cat.

Great Veterinary Clinic..... Wonderful staff.

They walked us thru all the steps to make sure mine and my fiancees pups were taken care of. Thank you to the staff!

The staff was very friendly and accommodating when I had to reschedule.

We love Colonial Animal Clinic! Dr. Holmes and Dr. Jenkins are wonderful! We recommend this clinic to everyone. Definitely worth the 45 minute drive!

Always a great experience! The staff is the best! Dr. Jenkins is a life saver and she has saved two of my cats..my family adores her and will always be grateful for what she has done and how she is always willing to go the extra mile for her patients!!!

Need some advice on newborn kittens. They were very hooeful.

Fantastic people!! Great with my animals and very fair on prices. They really care!!

Our cat was 15 and suffering They were very nice and comforting when he had to be put down.

They are such a great place for our fur babies and us. They treat people with such great personality. Everyone there is great. Thank you all