Natural Pet Essentials Charlottesville, West Virginia

Same as my last review. I drive almost 2 hours to this store. And I stock up on all the healthy food and snacks my big boy loves. The selection is second to none, the staff is amazing. Friendly, helpful, and knowledgeable. The store is always neat and clean. And they're getting ready to open their do it yourself dog wash. Best place for all your pet needs!

Great shop, quality pet products.

Great shop, with very knowledgeable staff. Love the events and knowing they support shelters. Buy the food, treats, and toys for my dogs here because I know it is all high quality.

Natural Pet Essentials is amazing! I am so glad that I found this place. I can get the best food & treats/chews for Maya here. We have been shopping here for about a year now! Kim is absolutely the best & very knowledgeable. There is something for everyone here! The furry friends & the humans! Check ‘em out, you won’t be disappointed!

The owner is so knowledgeable. Carries quality products. Very helpful. So enjoy visiting with her dogs and cat!! ????

Great, lovely little shop. Supports local rescue efforts very frequently. Regularly stop in for Verus Pet Food. Definitely scoped out their sidewalk sale and got some harder to find breed magnets and a cute collar

Kim has been my best & most consistent resource in feeding my 5 cats (sigh, I know!) for many years now, and will go to the ends of the earth to help me with their individual dietary needs. The store is immaculate, bright & cheery, and stocked with a fabulous assortment of food, supplements, toys, gifts, little wearables etc. - all 1st class items. Although primarily focused on dogs, Kim is knowledgeable about & committed to providing the very best for felines as well. Like most of her customers, I consider a visit to NPE the bright spot in my day, and 'Essential' pretty much sums it up for me.

Wonderful variety of pet products with expert advice from Kim, the owner. They are always extremely helpful. - Ruth

Ive been shopping at Kim's for years for my pet food and supplies and wouldnt go anywhere else! She's always so friendly and informative.

Always find what I need here and Kim the owner is always there with helpful advice!

Great place, knowledgeable staff, love their selection!!!

Owner is great and always have what we are looking for.

Amazing locally owned pet store. The owner, Kim, stocks a great selection of dog and cat food, toys, treats, beds, supplements and more! Everyone at the store has always been friendly and knowledgable the products they sell, and they've helped me with everything from finding lowfat treats for Austin (doggo) when he needed them, to helping me figure out a good hypoallergenic shampoo/conditioner to help with his allergic rea tion itchy skin. I would highly recommend this store to anyone who loves their dog or cat, it has a much better selection than you'll find in those big chain stores; as an added bonus you'll also be supporting a local business! Don't just take my word for it though, this store has the #CompPsyLab seal of approval!

Great place. The proprietor is very knowledgeable and very helpful.

I was appalled at the customer service I experienced at Natural pet essentials. My partner and I stopped by on customer appreciation day this past Saturday. The owner and one other employee were working. We were not greeted upon entering the store and were ignored the entire time we were shopping. There was only one other customer in the store. No one asked if we needed help or came over to see our dog. Both my partner and I work In the canine industry and have never been treated so rudely. When checking out the owner refused to look at us or make small talk despite spending over $80. I am not writing this bad review based on solely this experience. I have been to Natural Pet Essentials a handful of times every one spending close to $100 and I am always ignored by the owner. I am very disappointed the store and the owner for continually disrespecting us.

A lot of good items for low prices

Great selection of goodies for four legged friends! Great staff and store dogs as well!

Owner is very knowledgeable...wonderful products for caring pet owners

Kim is extremely helpful when it comes to my dog's nutritional needs. The selection of food, toys, and otger supplies is great.

I have been coming to this store for over a year now. I have dogs ranging in ages. Everything natural I need for all the different needs of my animals can be found here. Kim, the owner, also helps me brain storm about options best for my animals needs in acute situations or just daily diet. She also takes into consideration my finical limitations with no judgment, as she knows I want to get the best I can for my animals. I am alway greeted by a furry friend and helps pick me up on days I need smile. Thank you Tank and Kiwi. My nephews always ask to stop at Kiwi and Tanks Place....I highly recommend this shop.

Owner Kim has helped in turning around health of my mini Doxie. Great products and services, everything I buy for my dogs comes from here. They deserve many more Stars!!!!

It is always a pleasure going to this store. Everything is nicely organized, the prices are reasonable, and the owner is very helpful and friendly. I have shopped here for a full year and will continue to for years to come.

Kim saved my dog's life! Well, perhaps not literally, but certainly in sentiment. Most recently, I was complaining to her about my dog's lethargy, and she recalled that he'd had Lyme disease two years ago, and suggested I get him re-tested for Lyme. I just received a confirmation call from my vet - he has Lyme. In prior times with this same dog, Kim suggested a variety of nutrition and diet alternatives to help ease my dog's intolerance of food. Thanks to her guidance, we found a food that he tolerates, loves, and is thriving on that is also within our budget range. She also was able to recommend some accessories that have been healthy upgrades for my dog - a bowl to stop him from eating too quickly, a perfect-length lasso lead for comfortable and secure walks, and a treat ball he loves. Her expertise with all things dog - and cat! she helped me with my cats' diets as well, and they're so healthy and shiny - is valuable to me, and I shop nowhere else for my pets' needs. I recommend Natural Pet Essentials for your pets' needs, too.

This was my second time to try the store out and after today I will not walk into that store again, awful customer service didn't acknowledge that I was there. And when I tried to pet the store dog they called the dog away from us I'm sorry but if you have your animal there you should allow people to pet the dog..

Great Store for pets! Kim is very knowledgeable and helpful! A true asset to Charlottesville pet owners!

Great service amazing products and all natural!

I wish this is what all pet stores were like - they believe in a healthier, happier dog, and are selective about the products they sell. Stellar customer service. Please support this local business!

Wonderful little pet store with a nice variety of supplies and food. The owner is super friendly and knowledgeable! We came in looking for a flea spray and she was very helpful. Her aborable bulldog was also there and he made the visit even better! ????

Natural Pet Essentials is a hidden treasure. My senior chihuahua, Bruno needed surgery for a punctured trachea and esophagus from a traumatic dog attack. After two weeks of eating only baby food the vet suggested we slowly try to transition to real food again to keep scar tissue from taking over. A friend referred me to NPE so I made the 45 min drive from where I live with my little guy riding shotgun. The store is beautiful, has everything you need for your fur babies and is totally dog friendly! Kim greeted us and after telling her what the past two had been like, she suggested samples to see what he would like best. Since I don't travel to that side of town very often I decided to go ahead and purchase a bag. She brought us over to her top choices of small bites he could hopefully swallow and, she reviewed ingredients and flavors with me till I made a decision. Kim also told me if it didn't go as planned I could get a refund and try something else. As soon as I got home I poured him a little bowl of what we chose, soaked it a few minutes in water and, HE LOVED IT and scarfed it down! Hopefully over the next few weeks he will be eating regular dry kibble again thanks to Kim's great knowledge of everything she sells and stands by. We will be regular customers now, the drive seems like nothing when you have somebody who cares as much for your babies as you do. Only the best for the best. THANKYOU KIM!

I like little independent stores like this. I saw the store owner made a huge food donation to a local shelter as well. Big heart.