Firehouse Pet Shop Wenatchee, Washington

301 reviews

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Reviews: Firehouse Pet Shop (Wenatchee)

All reviews (301)

Yelp (40)

Google (261)

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julie sinecio

2 years ago

This shop has everything you need for your pets. The staff was wonderful and doted over our pup the entire time. Thank you!

Steve Goodman

2 years ago

Great stock , nice friendly folks to deal with, very helpful

Julia Patterson

2 years ago

Great local business to shop for your pets from. Staff is friendly and helpful. Good selection. Would always reccommend!

Huiting Zhang

2 years ago

Love this place! They have a wide variety of cat food and the staff is very helpful. My cat is a picky eater and the staff offered 6 samples for her to try.

Dennis Troxler

2 years ago

Love Firehouse Pet Shop. Always kind and helpful.

Erin Lemons

2 years ago

This store has everthing, even cat caves! It's a really fun place. Even if you don't have a pet. You won't want to leave.

Kyle Stanton

2 years ago

The staff know how to help with nearly anything. I've never been steered wrong. They know how to treat you.

Shauna Desjardins

2 years ago

Thank you to Lara, Jillian, Jana and Taylor! I received the most amazing service. I have been thoroughly satisfied with all the products that have been recommended. I appreciate the expertise represented whenever I go to Firehouse Pet Shop to solve my pet problems. Thank you for all your help and even carrying my purchases out to my car. Thank you for all the love you all showed to my newly adopted little Chihuahua, Autumn Grace. I felt so supported and appreciate as a customer. Thank you again!!

Vas Duggirala

2 years ago

Drove from Seattle to Wenatchee Humane Society to adopt a new puppy and ended up at Firehouse because they had a coupon for new adoptions. The staff there were super friendly and very helpful, and spent an hour guiding us new dog owners through food, toys, treats, etc. For knowing we lived far away and they weren't going to get any repeat business from us, they were enthusiastic to help us with attentive, thorough, and out and out incredible customer service. If we're ever in town, we'll definitely stop by.

Donald Ovitt

2 years ago

Awesome place for your pet accessories you can't find anywhere else!

Schuyler Luebber

2 years ago

Love this little pet store in my community! As soon as I walk into the store I was welcomed with open arms! Staff are very friendly and eager to help. I had one gentleman today do something he didn’t have to necessarily have to do and went above and beyond. When checking out I was getting a bag of puppy food and I forgot to check the expiration date. Hunter checked it for me and went back on the floor and exchanged it for another one! Definitely will be making my runs here a lot more often, and thank you Hunter for your eagerness to help me!

The Sage Master

2 years ago

Excellent pet store and very friendly staff!

Kristen Anderson

2 years ago

The cutest pet shop with the nicest people. My dog and I were greeted by every single employee. In addition to that he received treats from each staff member. The pet memorial section was a nice sentimental touch. My only wish was that they had some Mariners pet gear since they have bark at the park. Overall an experiential and enjoyable shopping section. Even if you’re just passing through town I’d recommend stopping—something for everyone.

Maia Gurol

2 years ago

Knowledgeable and friendly staff, involved in bettering the community, really care about dogs and have so many options for food, treats, toys, beds, everything

Meliesa Tigard

2 years ago

Shop local. Firehouse pet shop has what you're animals need. Excellent customer service and huge selection.

Mica Sage Roberts

2 years ago

First and foremost, this is a safe place for LGBTQ people to shop, and that alone makes it remarkable - especially for Wenatchee. Even though they took the pride flag down after June, I've never felt singled out or judged while shopping there, and they still have Queer-friendly merch like dog bandanas that say "I have 2 mommies". For that alone, I will support this place every chance I can. The selection is phenomenal, they have a huge range of high quality foods, products, and accessories. The self wash is easy to use and even though my dog hates the dryer, it's way easier bathing him there than in my tub! The staff are always friendly and knowledgeable, and often the owners are on site and happy to help out.

Jessica Balcom

2 years ago

I LOVE this pet store, and the employees are so friendly, they genuinely care about their human and pet customers. If you live locally (and own a dog or cat) and have never been here, what are you waiting for?! I promise, your fur babies will be happy you stopped by.


2 years ago

I love this store! They have everything you could think of for dogs! I make the trip here from Chelan for everything my dogs need. They have all the specialty dog foods, fun summer treats like dog ice cream, tons of options for dog harnesses, leashes, clothes, shoes, toys... The list goes on! I haven't used the grooming services downstairs but definitely plan to!

Eleanor Ulibarri

2 years ago

I was given free snacks for my 20 year old car who has been struggling eating...she loved them..bought her some and her appetite and energy level have increased...

Norris Klesman

2 years ago

Our 5 yr old mixed breed dog loves the toys we have purchased there. And I've never seen such a choice of dog food of such high quality in one place. The staff is great and were able to help guide us when we were looking for food for an 18 year old German Shorthair/Chocolate Lab dog who decided she wanted something different to eat.

Victor Reddick

2 years ago

Best pet shop in town. Great staff. Quality pet foods. Grooming. Just super!

Claudia Hubbard

2 years ago

Great local pet shop. They have so many quality options for pet supplies, food, treats, and toys to fit every budget. They have the cutest snack station and cat room where you can visit and adopt kittens!

Josh Water

2 years ago

Came in here to just get a couple cat toys for our new kitty we adopted. The staff here let us know we would get a welcome home package for the kitty for free. Every single person who helped us in here was very knowledgeable and willing to go the extra mile to give you the correct information. Everyone here really does want to help you and your animals. First time here and would have to say some of the best customer service I have experienced in a good minute. This is a our new stop for our cat needs, there is a reason this place is liked by so many.

Raquel Gonzalez

2 years ago

Cool stuff for doggies and kitties

Yampa stereotype

2 years ago

Nice people and a good variation of supplys

Genissa Richardson

2 years ago

The friendly staff went above and beyond to pull a dog jacket out of storage for us, as it was not currently in season for display purposes but we were out camping at elevation and our dog got cold.

Rhonda Stephens

2 years ago

A year ago we went and I gave this place 4 stars. Today I am taking 3 of them back. Not even going to discuss it. Edit: I left my review because 5 months ago they didn't accommodate for us in any way. Now, your your employees are shouting "Gross white male!" at white, male customers. I think I will continue to shop elsewhere. Discrimination in any form is not ok.

David Anderson

2 years ago

Great place with everything you need to give your dog a bath. Staff was super helpful and friendly. Very affordable and convenient. Great resource for pet owners especially dog lovers.

Melissa Rizzs

2 years ago

Fun pet shop for dogs and cats although small enough that they don't have a large selection on things. They are a local Wenatchee business so we do try to support them before going to the chain stores or shopping online. We do like the added bonus of the small complimentary bag of popcorn they hand out.

Thad Caperton

2 years ago

Great pet shot with friendly folks and a self wash pet area perfect for after long hikes.

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Firehouse Pet Shop, Washington, Wenatchee

17 S Wenatchee Ave

Business Hours


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 7 PM


9 AM - 6 PM


10 AM - 5 PM

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