Hillside Veterinary Hospital Victoria, Washington

157 reviews

Book an appointment

Online booking unavailable.

Please call

(250) 598-4477

or

ASK A VET ONLINE

*with JustAnswer

Reviews: Hillside Veterinary Hospital (Victoria)

All reviews (157)

Yelp (10)

Google (147)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Gloria Tsoi

2 years ago

I highly recommend Hillside Veterinary Hospital (have already done this many times over the years), but even more so now. The doctors and staff are always attentive and professional, even at the busiest of times. In particular, Dr. Hauer and Dr. Abrioux have consistently provided first rate service - their support, care and compassion towards their clients and patients are unmatched. They continue to exceed my expectations.

cody sutton

2 years ago

My little buddy had a splinter in his foot that got infected ???? I was stressed about finding a vet appointment that wasn’t 2 weeks away.. Even though they are busy as hell right now (like all vets), they put me on the cancelation list and I was called back in less than 24 hours. Dr. Michelle and all the vet techs are so nice, and I felt like they listened, provided different options for treatment! (Not just the most expensive options) I can’t thank them enough!

Mathieu Funk

2 years ago

Take great care of my animals. Helpful and caring staff.

Joan Senninger

2 years ago

Good visit with dr. Thompson

Emma Fierling

2 years ago

10/10 Vet and Receptionist folks. So friendly, helpful, and efficient! Followed up exactly as they said they would, and kept detailed notes on our file.

Mody Bossy

2 years ago

I tried another Vet closer to my home. I will always go back to Hillside Vet. Best staff ever.

Jason Roudette

2 years ago

If your dog hadn't had acupuncture, do it. My pup is definitely having a positive outcome from the sessions. Thank you!

Adam Nott

2 years ago

Always helpful, compassionate and caring, the staff at Hillside have been a great resource for out pet care over the years. Great medical advice, caring for both the pets and the owners, and understanding that medical decisions for animals have a lot of trade offs. Glad to have them in the neighbourhood.

Tigerbunny Productions

2 years ago

HORRIBLE !!!Take forever to book, do not respond to our concern., I have a large dog who needs ongoing therapy and could never book it, and they had no problem letting the medical situation worsen while they did nothing.. If a technician is not available they just cancel an appt when waited months for.( more than once!) And when we had to go elsewhere for a specific treatment they would not let is keep our chiro treatment at their hospital - again disturbing our dogs schedule and treatment plan. The one who rally suffered was my dog but they could not care less. Its about Money.Money Money and really nothing else. And I spent THOUSANDS.If you want passive aggressive unreliable, money driven care - this is your spot! Just awful and cruel with a smile!

Brett Delaney

2 years ago

We found Tasia was a compassionate and consumate professional guiding us through the options after the sudden death of our beloved cat, Midnight. Our experience here would give me no reason not to recommend them highly. Well done, and Thank you. The Delaney Family

Amber Ranga

2 years ago

Poor... my dogs passing was horrific when they over dosed her sedative ( a chihuahua ) then didn't properly administer the final injection for euthanasia. ( truly horrific to witness and especially fir my children )Then my cat which was 19 ( we had this vet for YEARS ) they argued she was 12 (her age was on their file !) and then after her passing , on her urn and paw print , they spelled her name completely wrong (permanent engraving). Future pets .. we will find a new vet.

Devon

2 years ago

The staff and veterinarians are so helpful and pleasant! Would recommend to anyone.

Alisha Weih

2 years ago

We have been bringing our puppy to see Dr. Michelle and are always so impressed and leave feeling well taken care of. Dr. Michelle is super thorough, answers all of our questions and is so gentle with our puppy. Administrative staff is super friendly and always takes our calls, answers questions and follows up. Fantastic service overall!

Chelsey C

2 years ago

Wonderful Veterinary office. When my dog got injured and I had to leave her in the office for the day I could not have been more comfortable leaving her there. The girls who work there are always very personable and willing to share the knowledge they have. I would and have recommended them to everyone I know.

Clayton Pooler

2 years ago

Asking new patients to wait 6-8 weeks then sending an automated response telling them once again 6-8 weeks after waiting 8 weeks speaks to there real agenda. Money. Completely disgusted with my interaction with this clinic as a new patient. Complete disregard for me and my pets needs with no conversations about sending me to a clinic that can see my pet. No vet. Or staff could ever make up for this. Highly discourage any new people from comong here.

J

2 years ago

A dedicated, friendly and professional team providing quality care.

Ruth Rogers

2 years ago

Very professional full service Veterinary office.

Spiderman 622

2 years ago

Best place to get snipped

tom campbell

2 years ago

I loved my vet at Hillside. I negotiated a price for neutering my pup, but she pointed out that she would not be doing the surgery. I wanted no tattoo or chip, just neutering. The day of the surgery, everything went well until I received my bill. It was more than twice the price I had been quoted. I refused to pay, and insisted that they check the file for the agreement I’d made. They honoured the price, but I have never returned. I am sorry that I had to leave my vet, but no longer trusted their business practices.

Gretchen Tardif

3 years ago

We've been coming here here for several years and recently had our dog in for dental cleaning/surgery and I was extremely pleased by how responsive and communicative the team was. I had some pre-surgery concerns and Dr. Kristen took the time to phone me a couple times and run through everything in detail. She suggested a few additional pre-anesthesia measures we could take and they squeezed him in for a last minute x-ray to ensure there was nothing going on that would be cause for concern. The team at Hillside is hard working and very caring, and yes it's a busy clinic, but we always feel like we're a priority.

Sara J

3 years ago

Unprofessionalism from this place - They killed my relatives dog post surgery and did not take accountability for it. Will take my puppy (Boston Terrier) to an AAHA accredited vet where the practice has passed import and critical guidelines in pet care instead of trial and error. Staff is very friendly, but be very cautious if going here. You were warned.

T Boots

3 years ago

I am new in Victoria and have now had to take two of my pets here on separate occasions. Both times the staff have been very friendly and the vets I have met so far seem like they really care about your pet and they take the time to really explain things and answer any questions. I would definitely recommend Hillside Veterinary hospital for all your pet care needs!

Amanda Leach

3 years ago

Even though they had stopped seeing rodents, they helped me find a clinic that did asap so my boy got care for his illness! Caring, quick replies and professional!

J T

3 years ago

This vet recommended my dog to go into surgery to remove a tiny mass lump on his eye (non-life threatening). My dog came out the surgery after being extubated from anesthesia. Tech immediately walked away to attend a different dog and came back 3-5 minutes later to witness my dog lifeless on their table. Did a necropsy and there was no reason for his death (overall healthy dog). I am super shocked to see that they would push for this surgery and to hear that my dog died at their hospital (with full responsibility) which may have been PREVENTED (malpractice and negligence)! Some questions: -Was the tech who extubated even qualified and experienced for the position? Coming out of anesthesia is the most critical time (actively monitor for 30 minutes upon extubating should be mandatory) -Was the extubating premature on a brachycephalic dog considering they already have issues with breathing (suspected his death resulted in collapsed palate or trachea upon extubating) -What are their emergency procedures? Do they have equipment already laid out in the event if a disaster immediately happens? What are they protocols used for such emergencies? -Was the vet understaffed which resulted in the tech to walk away to attend to another dog after being extubated (highly suspect so after several visits leading up to the surgery and other reviews) Till to this day, I am truly devastated that this happened and may have been prevented with proper procedures and protocols. As a result due to malpractice negligence at Hillside Veterinary Hospital, I lost my best friend. They did not take accountability for killing my dog. He was only 7 1/2 years old.

Kyle Zayonc

3 years ago

If you got bunnies go here, great knowledgeable staff, keep your babies healthy.

Tiianna Gregorchuk

3 years ago

Hillside is a hospital like no other, he staff are immensely compassionate and work so hard to make sure every pet and owners needs are met. The Doctors are amazing, each one being so caring and go out of their way to deliver the best possible care. I am so thankful to the entire Hillside team. I lost my pup Reika in January after her battle with cancer, our Doctors were absolutely amazing and walked me through each step with such compassionate care it made all the difference. When it was time to say goodbye I knew I could count on the staff there to help me through it. I am so happy with her urn, and the generous donation they made to the Ontario Veterinary College in her name. I could never say thank you enough ❤

Alice Loring

3 years ago

Took my dog here from when she was just a pup through to her final day. Very thorough and compassionate service. The rehab team really knows how to help out an arthritic pooch!

sabrina garcia

3 years ago

Hands down best vet I have been to. I will never go to a different vet again. And I have been to a ton from here to fort mcmurray alberta. Everyone is so pleasant. Reasonable pricing. Never overselling. And the BEST care for my dog i have ever received in her 9 years of life that has been filled with vet trips.

Rob Thorndyke

3 years ago

Incredibly friendly staff and vets! I really felt like they treat my dog as if he were their own! I highly recommend!

Shannon Gregg

3 years ago

Knowledgeable and kind veterinarians. Have taken all 3 of my babies here

show more reviews

Hillside Veterinary Hospital, Washington, Victoria

1700 Kings Road

Business Hours

Monday

8 AM - 8 PM

Tuesday

8 AM - 8 PM

Wednesday

8 AM - 8 PM

Thursday

8 AM - 8 PM

Friday

8 AM - 6 PM

Saturday

9 AM - 5 PM

Sunday

9 AM - 5 PM

Is this your business?