99 reviews
All reviews (99)
Yelp (3)
Google (96)
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Hailey Bamford
2 years ago
Genuine employees who love your animals as much as you do. Really thoughtful and caring.
Purple Ng
2 years ago
Doctors are careless. I took my cat there for a heal exams and paid over 100$ and the doctor spend not longer then 5 minutes to check on my pet, he didn’t even check his eyes and his teeth. Speechless ????????
Louise Goodwin
2 years ago
Kind, compassionate, professional...sensible advice for our old beloved kitty
Jesse McNelly
2 years ago
No nonsense, professional, friendly and reasonable rates.
Sunny Deng
2 years ago
I like the clinic. The staff is very friendly and welcoming. Dr Vanessa is very patient in helping answer my concerns about my animal friend's dental issues and she is very considerate of my cat. I highly recommend this vet clinic.
Shawn Em
3 years ago
Friendly, knowledgeable staff that are there to look after you furry friends best interests!
Kelly (KellyR)
3 years ago
I saw Dr Vanessa Carl yesterday for a second opinion on my senior dog. She was calm, kind, and patient. She had reviewed my dog’s files before I arrived and fully understood the situation but allowed me to further express my concerns. She was patient with my dog (and me ????) and very thoroughly examined him. It’s obvious she knows her stuff! She’s clearly very competent and experienced. Based on my experience, I’d highly recommend her.
cynthia bray
3 years ago
We phoned today to make an appointment for our 17 year old dog because she hasn’t eaten for three days nor has she wanted to drink. She can’t stand very long and sleeps most of the day. The clinic would not see our little dog today and said to wait!! We’ve been going to Downtown Vet clinic for many years. We were always looked after so well by Dr Levi but he has retired. The clinic is not the same. The Clinic has not shown any compassion for our sweet little dog, nor for us. We are so disappointed and sad.
Mercedes
3 years ago
Very thorough and professional. I like that they advise how much each treatment costs before administering.
organiccoast
3 years ago
This is the best vet clinic in town, fantastic atmosphere and even better service.
K M
3 years ago
Very attentive, honest and personable. I take my dog here and he loves it :)
Heather Teit
3 years ago
Great with our little pup, always friendly and knowledgeable. It really seems like they care about our puppy as they always do follow ups with us after a visit.
Kayleigh Doan-Adams
3 years ago
The staff is very professional and truly cares about the patients. They go above and beyond for their clients and patients.
Jason Scharf
3 years ago
Great Healthcare for my dog Moose. I feel confident in these people looking after my best friend's life. I wish healthcare for humans could be this good. Cost effective to boot. 5/5.
Michele Asada
3 years ago
Excellent clinic!! Sensitive and caring vets and staff. Very reasonable rates.
Mark Unsworth
3 years ago
Dr Degi and the staff have looked after our girl Finnegan for the 4 years that we’ve been in Victoria. They always show the utmost care and compassion, treating Finnegan and us with respect, dignity and showing a true love of animals. Last week, we sadly had to say goodbye to Finnegan due to cancer and Dr Degi along with Nurse Brosseau gently and peacefully guided our beloved friend across the Rainbow Bridge. We will forever be grateful for their kindness, patience and understanding through the most painful experience of our family. Thank You! Mark & Sharon
Nia King
3 years ago
We went to Downtown Vet due to the location convenience and got assigned Dr. Hall for our pets. We always left feeling like our questions were vaguely answered and our concerns were always dismissed. The final straw was when Dr. Hall’s neglect almost led to our cats death. Thank goodness we went to a different vet clinic for a second opinion. This vet did a proper, thorough exam and immediately booked us in to a see a specialist in Vancouver the next morning. Dr. Hall’s “exams” were always careless and quick and everything was always “fine”. Please stay away if you love your animals.
Roxana Da Costa
3 years ago
This is a long overdue review! My Pablo who is a 3lbs tea cup chihuahua has been taken care of by Dr. Degi and his team for about 7 years. The care, attention, dedication and professionalism of this clinic and it’s members is outstanding. I am so appreciative of their flexibility with my last minute request and urgencies. My little guy has also have dental surgeries with Dr. Degi and him being a high risk dog; due to his congestive heart desease, it requires double the care and attention. I would never be able to trust another vet or clinic to take care of him. I know with certainty that he is in the best hands and care possible and this means the world to me. I highly recommend Downtown veterinary clinic for all and any of your beloved pet’s needs. 10 stars rating if these were available ????. Thank you so much Dr. Degi and all the amazing ladies that work here!!
Sally Talbot
3 years ago
Downtown Veterinary Clinic treats Betty (my dog & best friend) with care, being gentle & provides professional services. Michelle cleaned Betty’s teeth, provided X-rays & did the Anastasia. She was caring and looked after my Betty... thank you
Scott Meyers
3 years ago
I booked my dog less than a month ago to this clinic which included an initial meeting and examination. Thinking I was now a client and subsequent visits would result in being charged for what is required, vaccination etc.. I called to make another booking for kennel cough but was told there would be an $86 health exam required along with the vaccination. I understand if there is a governing body setting rules that all clinics must abide by but this is entirely up to the clinic. Charge a very small follow up fee and you would retain clients, not have reviews like this and make more money in the long run retaining clients and potentially for a lifetime. Transparency upon forst visits would also help clients understand the future expenses and individual clinics fee's. I wish I had known this as I would not have booked or had a refund of my initial visit in hindsight. For reasons like this and mistrust why not put forward a set of governing rules so clients feel respected, fairly treated and attempt to restore the veterinarian industry as a whole. This charge is a money grab.
Jeffrey
3 years ago
Awesome quality service for a great value. The docs are pragmatic, the vet techs and front desk are always friendly and very helpful. I find that they're very well priced for a downtown/metropolitan vet clinic. Stay independent! One thing to be aware of if you drive is that the parking lot is pretty tight. If you can park on the street outside and walk over, you might have less of an issue. But it's free parking downtown so it's still not really that bad.
J H
3 years ago
I had a concern about my dog and called to book in an appointment. While the clinic was booking well into late September / early October (to be expected, given the pandemic) the technician on the phone was very knowledgeable and advised me to check around to get my pup seen sooner. She was perfectly professional, compassionate, and genuinely concerned about my dog's well being. While I didn't end up booking with Downtown Veterinary, if the level of service I recieved through a short phone call is any indication of the overall service and care provided here, I would recommend this clinic to anyone.
Golnoush Yazdani
3 years ago
Simply love this clinic, and we have received nothing but great quality service and care from everyone at Downtown Veterinary Clinic. Super gentle, kind, and caring. I especially love the follow-up calls we receive after a visit because it truly makes us feel like they care about our dog Nana. 10/10 recommend :)
Elli
3 years ago
The staff at the Downtown Veterinary Clinic are very good with my dog! He is always excited to go in and they treat him like a long time friend. They don’t try to do unnecessary sales pitches and will comfort you when your dog decides to fight a raccoon. I have confidence my dog is well looked after and am grateful for the good care!
Eleana Baker
3 years ago
Awesome veterinary clinic! The staff here are lovely and caring. Dr. Hall has been mine and my boyfriend's dogs vet since we moved here to Victoria. She is very sweet and caring. Our dog had been misdiagnosed at another clinic and when we saw Dr. Hall she knew right away what was wrong with him. We were definitely impressed with her level of knowledge. Highly recommend her. We also never felt rushed and felt like they always took the time to explain everything.
Carly W
3 years ago
We have had two excellent experiences so far with this vet. The first time was a drop in to pick up fortiflora- fast and friendly transaction. The second time was a scheduled appointment for our dog with a red swollen/shut eye. The receptionist was friendly during check in. Dr. Katie was absolutely amazing! She was so good with our dog, and really took the time to ask us questions to assess the scenario. She was friendly and very knowledgeable, and explained everything she was doing through every stage. She also took the time to go through the price of an extra eye test, which we appreciated. All in all, we had an amazing experience during a stressful/sad time. Highly recommend, they were great!
Bogdan Nina
3 years ago
A very nice environment, friendly and professional stuff. Doctor Degi is very knowledgeable and pays detailed attention to the pets and the owners concerns. He is very kind and gentle. Toby enjoys to be here. I highly recommend this clinic!
Anthony Lessard
3 years ago
Great service from people when truly enjoy what they do!
Alexandria “Ali” Cohen
3 years ago
Very responsive, caring and professional - appreciate your expertise and excellent care!
Steve Millar
3 years ago
Excellent veterinary experience at the Downtown Veterinary Clinic. Our Pug always receives the best treatment possible from the vet and the assistants. Every time I call in for an appointment I can book in quickly. They offer email reminders on keeping your pet up to date on vaccinations. And best of all prices are definitely better than other vets that I have used in Victoria.
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Business Hours
Monday
9 AM - 6 PM
Tuesday
9 AM - 6 PM
Wednesday
9 AM - 6 PM
Thursday
9 AM - 6 PM
Friday
9 AM - 6 PM
Saturday
9 AM - 3 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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