Scottsdale Vet Clinic Surrey, Washington

We have had nothing but great service here. All I can say is it's the best Veterinary Clinic around.

Good vet care. Very expensive. Also very busy. Most times you are put on hold for a while and hard to get same day appointments.

They were very professional and helpful to both my dogs. I am very grateful for the staff there

Dr. Nicole Wensing is the best. My boy Sydney was down with fever she treated him and he was just fine within 24 hours. Every appointment takes approximately 2H each time that we have been here. But it's worth it, obviously because we want the best for our fur babies, isn't it!

Been a long time customer of this vet, and it makes me sad to give them 1 star. Front desk staff makes you feel rushed, doesn't seem friendly and recently argued with me about the care of my pet. Had some tests done recently and they told us our pet had kidney failure, when we got a second opinion that was far from the truth. I personally have taken our pet to a different vet and I would advise anyone to do the same until they get back to what made them a great vet.

hi do u guys treat bird wing's broken or facture. if u guys do how much does it cost

Best vet clinic in the Surrey area. Dr. Melissa Stephens goes above and beyond for my cats. I ALWAYS know they are in the best hands with her.

I've been taking my pets here for years and the staff have been nothing but caring and compassionate when it comes to care. They are very knowledgeable and helpful.

I’ve been going to Scottsdale for about 15 years. I have always trusted the care my fur babies have received from the amazing vets. I mostly see Nicole Wensink and have relied on her advice for many years. Nicole is an amazing vet and I trust her completely. Nicole was not available recently to see our new puppy, so we saw Melissa Stephens. She is also wonderful and I felt very reassured when dealing with her. My only “complaint “ is that we still cannot go into the clinic with our pets. I am not sure why those that are double vaccinated cannot go in masked and be with our pets. I also highly recommend they put each vets general schedule on their website, so we can book with our regular vets more often. In saying this, I wouldn’t take my kids anywhere else and I love the care they receive.

Vets are great, front end staff need to be more efficient. Every visit there is a billing error and hold times on the phone are way too long

The doctor took excellent care of our dog. Just took a long time for the paperwork.

My family's dog Jack loves Scottsdale! He is always so happy and excited to go to the vet. They give quality care and honestly love all the animals.

We've been bringing the feline and canine members of our family to Scottsdale Veterinary Hospital for a few years now. They always accommodated an unexpected situation and all of the front desk staff are empathetic and helpful. All of their Vets are professional, intuitive and driven to earnestly help our pets when they need it the most. I don't hesitate to recommend them to pet owners in the Delta/Surrey area.

Won’t allow clients in with their puppies due to not everybody’s vaccinated there we’ve had how many months to get vaccinated and chose not to you can mandate a mask policy to let clients in with their pets Will not be back

Spoke to the manager and the phone is going to be managed better so customers aren't waiting on hold for extended periods. Therefore I give them and improved review. As far as care for my cats, they have always done the best for them and explained the care plan or made the end of life as comfortable as possible.

I have been with this hospital for 14 years. What really must be said is that these amazing veterinary doctors have a heart of gold. They show compassion by taking their time to explain or provide financial assistance. Just amazing. There is no money grab here,. This place is real.

The staff are wonderful! The doctors are excellent! I'm so happy my kitties are in such good hands!

We have nothing but positive things to say about the staff at Scottsdale clinic. The care and love provided to our dogs will never be forgotten!

Irene is very knowledgeable, very good at explaining things and a very warm and caring person. We drive from White Rock to have her care for our cats.

I'm a long time dog owner. Recently got a brand new puppy. Needed a new vet and Scottsdale Veterinary Hospital came highly recommended. Very happy with the service provided by all the vets and support staff.

Dr. Stephens and Dr. Bain’s are amazing vets and have taken good care of my girl. They have always been thorough and shown how much they really love animals. I also love that they don’t try to make money by forcing unnecessary tests or products on you. I had an incident with the front staff at one point (response below) but they cleared it up and remained professional. Thank you for handling it well.

Brought my dog in to have his microchip scanned so we could update the info.. great ladies very helpful and quick Thanks

Scottsdale Veterinarian Hospital is a caring loving group of well trained Staff members that helped me when my cat passed away. I took her there to have her cremated so I can keep her. I will be taking my fur-babies here when or if they need. Thank you very much SVH

Have been dealing here for over 35 years.

They take care of my dog very well. We come here often and it is the only place I go to after having been to 6 8 other hospitals. It's a 40 min drive but worth it because I know my dog lola is in good hands.

Was looking into vets as a new puppy owner, and was disappointed to find out that 1 owner will not be allowed especially with a new 8 week old puppy for his first vet appointment. Myself working in healthcare, I am the type of person that likes to see what is happening with my new addition to my family, especially when it is my first time going into a clinic. I haven't been able to build a relationship with the team nor meet the doctors, so they are strangers to my dog and myself. I suggested to a compromise to video call/facetime so I could look into the examination, and real-time ask questions/concerns, but Front desk said that compromise is not possible. After reading the college of Veterinarians of BC guidance policy for COVID, there is no word on restricting all client access to the appointments, and states that clients shouldn't enter if they have symptoms of COVID. It also states to limit client access, and use telemedicine where deemed appropriate. Spoke to the front desk, and were not very reassuring that all my questions/concerns will be addressed. Front desk said I should not be anxious because they are caring people, but after this experience, I believe they have gone against their mission in providing high quality care to patients and their families as stated on their website. The above CVBC guidelines did not match up with Scottsdale's policies. I was excited to consider this vet due to their high reviews, but ended up being disappointed.

Covid procedures are to not allow anyone in the building. Their website says “No clients are permitted within the building unless otherwise authorized for sensitive cases such as saying goodbye to their pet during a euthanasia”. However, this was not the case. They instead advised we would “hand off” my dog at the side door and no one was allowed in during the process. We specifically called and they told me “you can say your goodbyes at the side door and then hand him off” I said “so no one can be in the room to hold him while he passes” and they said “no”. So basically we went elsewhere of course! Makes zero sense that I can get a meal in a restaurant and sit in a hairdressers chair but I can’t hold my baby of over 11 years for his last breath.

I am low income. My cats see Dr. Llewellyn through the Paws For Hope program. He does amazing work and is so helpful to me and my cats. I want to thank Dr. Llewellyn and all the staff at Scottsdale Veterinary Hospital for their care of my cats.

This vet office is great have had animals for many years found the expertise with the doctors and staff very friendly and knowledgeable they are great with cats and dogs. Recently we had to put down our 17 year old cat, the staff and doctors were very sympathetic to our feelings and heart breaking as it was too lose our cat. We have now adopted 2 new kittens and we will drive all the way from Maple Ridge to have their first check up with the doctor's and staff at thid hospital. PS: very hard to cry with your mask on. lol

They are the best ... friendly, caring and always understanding towards us and our pets.