All Creatures Animal Hospital Surrey, Washington

77 reviews

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Reviews: All Creatures Animal Hospital (Surrey)

All reviews (77)

Yelp (5)

Google (72)

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T. M.

2 years ago

I've only been here once with my new pup. Caroline was very welcoming and full of information. The vet who saw my pup for his first exam was very informative, explaining things to me that I should expect with a new puppy, which was great because there's always something to learn. Not sure if this first time is going to cement our relationship but the puppy package and the good vibes Caroline sent out will go along way.

Andy Chow

2 years ago

Dr. Phil Andersen is highly recommended. I appreciate his calm and gentle disposition, and both my dogs were very well respected. I have senior dogs that exhibit white coat syndrome, but feel right at home in his veterinarian clinic. I hope he never retires.

Kimiko Banati

2 years ago

It was really nice to go see Dr Anderson with my new pup. He did a thorough exam and gave us a puppy kit with training info, treats and resources like preparing the pup to new sounds. The clinic is very clean, which makes me and the pup comfortable. The admin was very friendly and knowledgeable. Looking forward to bringing my pup back.

Kait F

2 years ago

Dr. Phil Anderson was amazing. After Saturday trying to call over 20 vets to see if they would take my chameleon I was recommended this vet from urban safari rescue. All the vets I called were either not taking new reptiles (even though my guy was sick and needed help) or did not take reptiles. They made me a appointment for first thing the next morning, which was a Sunday, when I called at closing Saturday. The doctor was very nice and knowledgeable and the staff were very friendly. It’s very hard to find a vet that treats a variety of animals. I’ll be bringing my other animals down here as well.

Kristal Carper

2 years ago

Staff is super friendly and helpful. They care about your pets health and what's best for you furry or feather baby. I highly recommend this vet.

Patricia Zhou

2 years ago

Came here to get my bunny vaccinated. They were very accommodating and helpful.

Catrina Y

2 years ago

Dr. Anderson genuinely cares about your animal.

Rob Reid

2 years ago

If I could less than one star I would. This "Vet" diagnosed and preformed surgery on my best friend removing a lump. Was told the surgery was successful and 100% of the lump was removed. Tried to up sell me on dental work, which I declined. They performed and charged me for the dental work anyways. Well six months later my buddy's lump is back bigger than before!! SO YOU DID NOT GET 100% of the lump, WHY LIE??? We can back to your office and you examined him, gave me a quote for the lump removal and for DENTAL work again. I CANNOT TRUST my animal in your care, YOU DO NOT LISTEN. We cancelled the next vet visit and took him to a vet that actually cares about the animals and not just the $$$$$. You still called to confirm his appointment - Just show's your total lack of communication within your organization. PLEASE IF YOU VALUE YOUR PETS LIFE DO NOT GO HERE!! DO NOT USE Dr. Anderson.

Teresa Johnnston

2 years ago

Dr. Andersen is a fantastic vet. He cares but is efficient. We have rabbits and they need vets often but he provides good value for money.

SUZIE NEW

2 years ago

How can the vet not know that yak cheese chews are okay for puppies? A vet told me yak cheese chews are bad for puppies teeth and suggested me to buy a Kong branded toy at their place... way overpriced and thank god I didn’t buy it there. Bought it at a pet store and everyone was confused as yak cheese are good for puppies? Also my dog hated the kong toy so I basically wasted 20+ bucks for nothing.

Christine S

2 years ago

I brought my prize possession to get his teeth cleaned. I watched him being dragged away on a towel while Dr. Anderson was on his cell phone with no regard for the fact that I was right there. I came back to a $1636.85 bill for Bobbi’s teeth ???? cleaning!?! “No” they removed three teeth.I wasn’t called to discuss the care. He was there for his teeth to be clean. I brought Bobbi in February with concerns with his teeth. I was told there wasn’t a problem. I cannot tell you how they could say that as she stood 6 feet away and wouldn’t get close enough to monitor Bobbi’s teeth. I asked is there anything he’s needing, The vet said you may want to consider getting his teeth cleaned. I am mediately booked the appointment for April 1. The problem I have with all this is when I came back to pick up Bobbi, The vet assistant advised me that Bobbi had surgery, three teeth removed, and asked me if I talk to Dr. Anderson. I said no, Dr. Anderson came out to go over the meds, implied that my care wasn’t mindful to Bobbi, he had an infection and would have been in pain. I slammed on the verbal breaks, and told him, I came in February for the exact reason. I was told Bobbi only needed a cleaning by his colleague. He quickly went through the meds, ignored my comment, defended his colleague. Dr. Anderson was saved by a customer coming in and walked away from me without any further explanation and left me with standing there.The assistant dropped the bombshell...$1636.85. I’ve never experienced this lack of integrity from a veterinary clinic. I’ve always been in communication with my vet and discussed my fur babies health plan and regime and gone over financial part to make it work alongside with the vet. This is the first time I’ve experienced anything like this and I hope they learn from this and don’t do it to anyone else.

David Burke

2 years ago

Dr. Anderson is the best Vet we've ever had the pleasure of dealing with. Always friendly, kind, and genuinely caring of our dogs. Likewise with his support staff...They're simply terrific! This is the Veteranarian clinic you want to use.

Eric Parker (Taeban)

3 years ago

Dr. Anderson and his team are fantastic, they have given our rats the best care possible in the time we've been going there

Debbie Massey

3 years ago

Dr Anderson is an amazing Vet. We take our pets to him because he is soft spoken, kind and very accommodating

Alexandra

3 years ago

Worst experience at the vet. Very rude, no compassion for my bunny at all. Was very aggressive with my bunnies paws while clipping his nails and my bunny was the most scared I've ever seen him. Horrible experience.

shantelle koonar

3 years ago

Best staff ever! Take such good care of my puppy

Sarah Drummond Carter

3 years ago

A very kind, calm & helpful Vet ❤️

Laura Hew

3 years ago

First time pet owner here . I got a perfect little rabbit two weeks ago . She’s 7 . I’ve had a few concerns with Maxine already in the two weeks . dr Anderson has been amazing with her and with me . I feel like I am in very good hands choosing all creatures care .

John Bolton

3 years ago

We were there for a sad reason, but the staff was wonderful, patient and understanding.

Jenn Boobaka

3 years ago

All staff here are wonderful, professional, highly educated, and incredible in their field, and I highly recommend them to everyone. Especially rat parents! My little man had many visits in his short life and every single one was amazing and something I will be forever grateful for.

Jayne Raeburn

3 years ago

Dr Anderson & staff are very compassionate and have been so good to my dog. If you want a vet who will be honest & caring take your pet here.

Irma Dzanic

3 years ago

Amazin doctor and other employees

Doug A

3 years ago

Our dog Henry received the most exceptional care and treatment from Dr. Andersen. On every occasion, his diagnosis was spot-on and he provided the much needed relief Henry required when ill or injured. He’s without a doubt, the best Vet we have ever had.

Behnia Malek

3 years ago

Worst experience of my life!!!! Do NOT take your fur babies here. This sad excuse for a vet is rude and has no compassion for animals. He should NOT be working with any creature. Period. I’m editing this because it won’t let me reply to your response. My primary concern was not the price but the total disregard for my dog’s safety. I came in for a nail trim and you butchered my puppy. He was bleeding from every nail, sore and limping. When I called to speak to the Doctor about it, he was rude to me, blamed me and hung up the phone. If your “doctor” can’t perform a simple nail trim, I can’t imagine how he treats other animals who are in dire need of medical attention. Don’t try to pretend it was the price that made me give you one star.

Alexis Krentz

3 years ago

All creatures animal hospital has been fantastic for me and my boy remi and i trust them completely. Remi is not so easy to trust people but he loves come to see everyone at the hospital.

Matthew Peatling

4 years ago

Our vet was excellent and the pricing was great

Kristy Lagourgue

4 years ago

Dr. Phil Andersen and his team have provided exceptional advice and care for our dog Louie. It's the kind of experience where when you meet someone, you automatically trust them. The customer service including reminders and follow-up calls and emails provide the attention to detail and care that is top-notch.

Lisa Nunes

4 years ago

I love this animal hospital, the staff are amazing, they'll all they can to get you in if you're desparate, the environment is calming and safe, we have a bunny and Dr. Andersen is so good with him and I won't go anywhere else!!!

Maktub MenGom

4 years ago

Dr. Lin is amazing and she really knows her work, she is patient and kind. Thank you so much Dr Lin From Monica & Sheila

Timothy Coady

4 years ago

very caring Vet with great staff, highly recommend before going to another animal hospital

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All Creatures Animal Hospital, Washington, Surrey

15785 Croydon Drive

Business Hours

Monday

7 AM - 7 PM

Tuesday

7 AM - 7 PM

Wednesday

7 AM - 7 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 7 PM

Saturday

7 AM - 7 PM

Sunday

7 AM - 1 PM

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