Mercer Street Veterinary Hospital Seattle, Washington

Great staff and doctors!! Dr. Love is an amazing doctor. Everyone I have interacted with really love and care for pets.

Great vet clinic! The staff is very helpful and kind and the Doctor is great at easing anxieties and caring about my pup as much as I do! Cost is also not bad and when I have a pressing need they have been great about getting me in. My dog is even excited to go which is a great sign! It is curbside only right now but I know he gets all the love and attention when he goes in! Thanks everyone!

Today I had my second bad experience with Mercer St vet. I would not recommend this vet unless you don't have other options. I will not be going back if I can help it... The first was when I took a cat for a weepy eye and they told me it was allergies and to try an allergy eye drops for humans. That cat was taken to another vet and diagnosed with a blocked tear duct and given antibiotics. Today I took a cat in for a URI and dandruff on her head and near her spine. They gave me antibiotics for the URI (yay!) but failed to look at the dandruff. When I asked about it, the vet assistant took her back into the vet and the vet said "it's just the way her fur parts"... She has white flakes through her fur and the patch on her head caused some fur to fall out in small chunks... My only comfort is that it doesn't seem to be bothering her so I'm hoping it will resolve on its own...

The staff at Mercer Street are wonderful - their Covid measures are easy to navigate, they have virtual vet assistance for issues that don't require your furry friend to visit the dreaded vet, and getting an appointment when needed is very easy.

I’m not a client of Mercer Street Vet and never will be after my interaction with them today. I have a dog who has severe food allergies and has to be fed a specific dog food. Unfortunately, thanks to Covid, even dog food seems to have run into production issues and the food my dog eats ran out of stock. So I’ve been calling all the places around town listed on the manufacturer’s website in an attempt to find some of this special food as we are completely out. I was thankful to find Mercer Street had some in stock, but was quite taken aback when the vet refused to sell it to me as I’m not a current client. I asked if I could have my vet send over her prescription and he just flatly refused, even after I explained my dog is out of food and can’t eat anything else due to her insane allergies. In a calm voice I expressed my distress and told him I don’t understand the policy given the situation and he accused me of haranguing him and hung up on me. I had not raised my voice, swore, or done anything to deserve that. However, I did tell him this: “My takeaway from this interaction is that you don’t truly care about animal’s health.” Because I truly believe that. If he did care about animals it would have been a simple thing to sell me the food that will prevent my dog from starvation or the bad health effects caused by her food allergies, that she will surely suffer from am I not able to find this food somewhere. Have some compassion, she’s a dog! Crazy that in this day and age with all the supply chain issues the pandemic is causing that we can’t all stick together and help one another out.

I am very grateful for Mercer Street Vet and everyone who works there. Quite a few months ago, our old dog was suffering and the vets at Mercer Street were able to catch what was wrong with him and give him proper medication after a previous vet gave us the runaround for over a year and never caught what seemed to be a very easy catch. The vet took time to not only explain everything in depth to my husband, but took the time to repeat everything in depth to me when I arrived because she knew that previous vets had such a blasé attitude towards our dogs health. It was such a breath of fresh air. We knew our dog Rico Suave was in the best hands when we had to leave him at the vet due to Covid-19. We never worried. They directed us the best they could with compassion when we were at the point of considering end of life. When we put Rico Suave down at home, Mercer Street sent us a card filled with condolences. It was such a kind gesture. They have been so gracious and compassionate during our short time knowing them and I can say without a single doubt, when our hearts are ready to adopt another dog, Mercer Street Vet will be the ones we will trust with the care of that family member.

My dog, Sly, and I have always had a great experience here. They have always patiently answered all of my questions, no matter how detailed or simple. We really appreciate everyone here. The front desk staff are always kind, helpful, and friendly. You can tell everyone here really loves animals.

They do treat each dog special. The team remembers my dogs names especially Ghost my big ???? white beautiful argenitno dog. The only issue I have is the push to spend money on every animal is overbearing. They price everything and add many extra services that could be done in a more cost efficient way. I find that their money plots are causing me to find a another Vetinary service.

The vets were great, but the office staff needs to work on their communication both between each other and to the animal owners. We ultimately left for another vet because they were difficult to work with.

Positive on all fronts..staff, vet and techs. They treat your pet as if it's their own, will take the time to thoroughly go over your pet's treatment. And will call to follow up how things are going the very next day, or that evening on a morning Peace of mind taking my cat there?Priceless.

Recommend these folks 99 out of 10 times (yes 10); cannot recommend highly enough. I came into town and had to get my dog neutered soon there after, before I started work. They got me in for a first visit the day after calling and had my guy scheduled for neuter within a week. Everything has been a class act with them; the staff were friendly, the veterinarian spent a ton of time with me, answered all my questions, and all decision making was shared. Follow-up was timely and pricing was transparent. From interactions with previous veterinarians and animal hospitals, I had my socks knocked off by this organization and look forwards to working with them over the coming years.

great facility and awesome staff

My dog Ghost went in for a physical. He is having trouble with a couple of issues. The doctor gave me a great plan of action to follow so that Ghost could be at his best. Also, Ghost loves going to see "his"doctor. ????

I love this place. Porkie always gets taken great care of. From nail clippings to travel to helping me diagnose issues via email, they are always there for us!

Staff was friendly, welcoming, and understanding and I really felt like the doctor took time to listen, explain, and make my pup and me feel comfortable. I also felt like they only did what was necessary and actually care about the well-being of my pet as opposed to ordering tests/treatments that were unnecessary (which used to happen to me a lot in chicago). I was also pleasantly surprised by the fair pricing. Will be going back for sure. ???? thank you.

I enjoy bringing my dogs to this facility. I have two tiny chihuahuas, and they get treated lIke princesses. Also, the office is very responsive to questions I have or to requests to send my pups’ vaccine records to grooming and boarding places. I love the follow up call the day after a visit. Makes me feel like they care as much about my dogs as I do.

Very kind people. God bless them.

Took my puppy in because she was being lethargic and not her normal crazy self. The staff was super kind and informative to me, from reception, to vet techs, to the vet. They went over every aspect of potential cost with us and let us know what they felt was necessary, and let us opt out of things that were extra precautions. They treated her amazingly and gave us lots of feedback regarding her condition and how she was handling being at a new vet without us able to be present. They gave us options for her care(+ cost of said care) and gave us enough information for us to make an informed decision. Definitely recommend! It is a bit pricy, but that's just how Seattle is.

Just an all around great experience every time we go. They call to check up on our pup after every visit and have been really thoughtful. Prices are super reasonable for our dog who has chronic allergies.

I had a great experience here. Matty was super nice and did a wonderful job handling how stressed I was!!

Such knowledgeable and kind staff! So happy to have found such a good vet

Mercer street veterinary hospital has always taken care of our fur babies. They are helpful, always quick to reply to emails and phone calls and are very thorough in their examinations. I have always felt like our animals are in good hands and despite moving away from Seattle we still make the 40 minute drive to take our animals there. Would definitely recommend.

Dr. Edwards and her team are so kind, professional, and attentive. I have brought my girl Charli here 2 times in the last month, and plan to continue going here long term. My cat has FeLV, so I knew I would be doing more frequent vet visits from the start. I've been impressed at how reasonable the exam fees have been, and Dr. Edwards has been very clear with me on how to give her the best care and look out for our new furry friend! I appreciate going to a vet and not feeling "scammed" or like everything has an unknown fee. With COVID-19, you need to wait outside/in your car during the exam, but they use phone calls to keep you up or date through the whole process.

My little girl (okay, she's an 18 year old cat) has had a couple seizures in the last month. It's been an odd month but I am extremely grateful to the vets, techs and staff here who twice got her in same day on short notice to get her evaluated, worked up and starting treatment.

If I could give Mercer Street Veterinary Hospital more than 5 stars, I absolutely would! Dr. Selmon and staff at Mercer have been extremely helpful - the communication and support has been so helpful while trying to find the best treatment option for my cat Smokey. They are supportive and understanding when it comes to treatment options and always willing to answer any questions. I am so thankful for their excellent care of Smokey and that they truly go above and beyond in their care of their patients as well as the owners. Highly recommend Mercer Street Veterinary Hospital to everyone who has fur-babies!

Everyone here has done a fantastic job taking care of my cat through the surgeries she has needed. Could not recommend more.

I'm so glad we found Mercer Street Vet and Dr. Selmon. Our dog is extremely fearful and vet trips used to give him so much anxiety. The staff at Mercer Street go above and beyond to get him comfortable, taking the time he needs to warm up to them and using treats when needed. It's made such a difference and the best vet experience I've had in over 20 years of dog ownership.

Large homeless encampment in parking lot, need to improve communication with customers about covid-19 rules

Very helpful and caring. They are some of the best hospitals and vet techs in the area!

Mercer street vet made the long and stressful process of getting my cat up to date on her rabies vaccines, antibodies bloodwork, and health certificate all required to move to Hawaii as quick and painless as it could be! Both my cat and I are happy with how she was treated and she was always in high spirits when we left their office.