Lake Union Veterinary Clinic Seattle, Washington

we are their clients for 1 year now. I have a 12 yo dog who often gets sick. I also have a high drive young large dog. the staff is very accommodating (will match the pet to the vet if necessary) and prompt. I, as their permanent client, usually can get in within a week (sometimes next day appointments too, especially for emergencies). if they can't fit us, they provide alternative information. I'd give them 4.5 stars overall. minus 1/2 star because some of their vets "forget" to respond to emails (and I'm NOT an annoying type). so there is some room for improvement (although it might just be the consequences of burn out from the pandemic). I also hope they start to let vaccinated owners in for the consults... please...!

I thought I needed a new clinic for our dogs as I lost confidence in the care provided by my previous vet. My first consult at Lake Union is the best I've experienced in 20 years of dog ownership. It included a thorough review of our 2 dogs current health. The conversation with the dr provided markedly better advice including discontinuing an immunization our other provider recommended (as it's not needed in Seattle), adding annual routine lab review for our standard poodle who takes a long-term med (needed - the other place never mentioned) and real suggestions for helping our miniature poodle with hip pain (the other place just prescribed a drug). I left confident I knew my options and how to best care for our dogs as they age. Lake Union offers a step change in expertise and care.

The vets at Lake Union Veterinary Clinic took exceptional care of my previous greyhound for years, so of course I bring my current greyhounds there as well. It can be challenging to find a genuinely greyhound-savvy vet, but everyone at Lake Union, including the vet techs, is well-informed and clearly loves the animals they work with. They respond promptly to communication, and the price is reasonable, especially given the unfailingly great quality of care.

I brought all three of my pets in at once and they made the whole process seamless and stress-free. The vet who examined my pets seemed really knowledgeable and thorough, and he answered all my questions clearly. The tech who checked me in and carried my pets back and forth was super friendly and efficient. I’m glad I found a good vet practice for my fur babies.

I have been relying on LUVS since I moved downtown 3 years ago, I have been grateful for their care and expertise for three of my Bernese Mountian Dogs and they have always come through with great service, communication and respect. My Maya had TPLO surgery two years ago with LUVS and she has had a full recovery since. They diagnosed my 7 month old Berner with meningitis after running a scope of tests and after months of intense steroid treatment, he is back to a happy, healthy 2 year old pup and they treated me and my 10 year old dog Brutus with respect and dignity when it was time to say goodbye. These guys are honest and knowledgeable, I have confidence in bringing my animals here.

My first puppy came from a bad home, Lake Union Veterinary Clinic helped me get her to a good physical standing and guided me through the process. My second puppy was also well taken care of in the clinic. The staff goes above and beyond to make sure the puppies are comfortable and safe.

So I have been going to this vet clinic for my dog's entire life. He has a wound on his paw and it was bandaged up. I was given the direction not to get the bandage wet until his next visit to remove it. Unfortunately, my dog knocked over his water bowl with his E-collar, and his bandage got wet. I called this morning to see about changing the bandage or just removing it myself and keeping the wound clean until his next visit. I was told I would get a call back with further instruction. Fast forward two hours, no follow up. I called again and was told to call back in two-three hours. How can I not get a simple answer over the phone? This circumstance is also not the first. When I had first noticed my dog's injury on his foot, I called to get an appointment when they first opened in the morning. I was told that I would receive a call back (this was Saturday). I never received a call back and had to call again on Monday (they are closed Sunday). Other than the lack of follow up, they do provide great service to your pet. You need to be vigilant and proactive if you want an answer or appointment.

My dog went into kidney failure after having his teeth cleaned and spent 3 days at Blue Pearl before he died. I do not recommend this vet.

I've been taking my senior doxie here for the past 2.5 years and I couldn't be happier with the approach Dr. Ng has taken with him. She's so great about giving suggestions, not being pushy, but also being really direct while being gentle. I trust her 100% with my lil guy and truly believe she's helped to extend his life (he's almost 18 years old!) and his quality of life especially as his mobility has declined with time. It's been disappointing not to be able to go into the office with covid altho I completely understand. She's been great about calling me after exams and keeping me informed. We don't see Dr. Waterhouse as often but when we do, he's been great too!

Descended in madness after COVID hit. Good luck trying to reach them on phone. Their check in and check out process is abysmal.

Wonderful staff, always professional and compassionate, I would highly recommend them to all my friends and family! Thanks again for your thoughtful care.

In the pandemic era it's been really difficult to get my pets in for routine care, or even urgent care at any vet. We finally tried Lake Union and they were able to get us in quickly, easily, and get all the routine care updated on top of the more urgent concern. Very happy with their check-in and billing service, and they are very communicative.

In past, received great care for the dog, but this is my second experience with horrendous front desk service. Also wasn’t told I’d be asked to wait outside on the sidewalk in the heat for more than an hour, not allowed to set foot inside the lobby or come inside (even with a mask on, despite being fully vaccinated) — or even allowed to help my poor dog who freaked out at being dragged away from me and down the stairs by the neck of her choke chain, which was unnecessary. I’ve never been treated so rudely in a vets office. I brought her for a friend but hope to never go back.

My dogs have been tenderly cared for by Dr. Carson and others at LUVC for 6 years and I wouldn't have it any other way.

Dr. Carson is very knowledgeable and takes amazing care of my senior dog. Geriatric care comes with lots of issues (kidney disease, dental disease, pancreatitis, dehydration, arthritis) and balancing all the treatments (diet, meds, hydrotherapy) is difficult. Dr. Carson has been able to improve my boy’s health and prolong his quality of life. She takes the time to explain the diagnosis, the treatment options, and helps me decide next steps. She truly cares about my dog and I’m grateful for her help. The whole staff is friendly and makes a stressful event more manageable.

Made it an easy vet visit for my kitties! At the end of their appointments the Vetinarian took plenty of time to talk to me about the needs of my cats and their well being. Felt like they did a great job of really taking care of my pets. Happy to established care with them!

The doctors and staff at LUVC are excellent and have been providing compassionate, quality care during this very difficult pandemic. I have an older dog and his exams here give me the peace of mind that his aging process is being managed as best as possible. I trust the doctors here completely with my dog's health and well-being. Kudos to LUVC for staying open through the pandemic - the community and our pets thank you for it!

Best Veterinarian clinic in Seattle! I wouldn’t trust my fur-babies with anyone else.

I loved the staff and the service but after being firm on not having pandemic cash flow for extras and requesting to be asked before they ran any tests outside of the vaccines that we were there to receive... my bill was almost tripled because they ran labs on a waxy ear that I told them I was aware of, had medicine for and was a constant reoccurring issue that I have had all the tests already run for... they didn’t ask me first and I was stuck with a massive surprise bill. When I return I will make sure to be much more firm but you will want to do the same with them.

We have taken our dogs and cats to Dr. Waterhouse since 2007, and have had excellent care; for routine care to surgical procedures. The staff is friendly and helpful - always willing to go that extra step!

Super friendly staff, my dog is always excited to go here. Limited contact drop off and pick up, and you can't enter the building, so just make sure you bring layers to stay warm waiting outside.

We've been with this vet for over 10 years with 3 dogs and 2 cats and everything is always top notch. We've had some crazy pet health moments and they are always there to help. All of the doctors and staff members are kind and really do care about your pet and the treatment they get.

We love Lake Union Vet! They have the best doctors, vet techs, and support staff who really treat your pets like their own. We love how caring they are and patient with your questions and concerns. We've been with them for 4 years and recommend them to anyone looking for a vet office!

I highly recommend LUVC. They always ensure the best care and follow-up for my sweet lil Mali. Reliable, responsive and professional care for your furry family member :)

The best vet experience. Not judgemental and upfront about cost and procedures

Dr. Waterhouse is the only one who can calm my behavior-issue-prone dog. The whole staff is so helpful and friendly, and I love that they complete my insurance claim forms for me. (Honestly on my own I end up not doing it, so this actually saves me money!)

Just a wonderful vet in the city. They go above and beyond for the animals, especially in this crazy time! Very impressed with their professionalism and kindness. I really feel like my pets are in great hands!

Their process during covid was super smooth. Everyone was also super friendly

Very kind doctor and staff, very helpful and knowledgeable. Appreciated alternative suggestions and experience

Excellent vet for my new puppy! Friendly staff and top notch COVID practices are in place. I’m so happy I found this vet practice!