80 reviews
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Yelp (16)
Google (64)
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Ronnie Kelly
2 years ago
The Drs are good with the animals they get 4 stars. Staff is not so good with humans they get 2.5 stars.
Carley Colclough
2 years ago
RAPS literally saves lives. When Coco was found in distress by Nanaimo Animal Control on Vancouver Island, she needed significant surgery to repair her jaws, which could not be done on the island. RAPS stepped up and provided her surgery pro bono. Coco's case required coordination between several agencies who teamed up to rescue her, and RAPS could not have been more caring, generous, and willing to help. Please support this amazing agency.
TC
3 years ago
We intro ourselves and then were able to visit the animal a month ago...something told us to take a picture of all 15plus pets that were on the list where our fav pet was located on and a month later they still did not give us the decision if our pet will be adopted to us and the 13 animals on the list we photographed are still there today...problem is we donate too much money to them and they are in no rush to unleash the animals from the cage and the most agonizing of this experience is to hear all the cries of the animals that are still trapped in those cages...time to go to SPCA where we got our pet 2 days after the visit and when we went back to give a gift to the folks working there ..almost all the pets were already adopted
Steve Cameron
3 years ago
I do not recommend RAPS for people looking to adopt a pet. The process is, in a word, ridiculous. In 2020 you should not have to wait 7 days to hear back on whether you have been 'selected' by the judges at RAPS. If you are thinking of donating money to this cause, look elsewhere. In my opinion the only "Protecting" going on at RAPS is protecting perfect candidates from adopting the animals they select.
Amit Sapir
3 years ago
Horrible and rude service. Disgusting people with ZERO compassion
Dorando
3 years ago
They very kind, helpful and professional.
Grace Olson
3 years ago
Great staff, a fun spot to visit
Henry Xu
3 years ago
Super friendly and knowledgeable staff. We found ACE the first second into the room. The process of adoption was very smooth. ACE is now getting along well with our another cat QQ. Thank you again for us to meet ACE!
Mandy Lichtmann
3 years ago
Loving and amazing care at this NO-KILL Shelter for pets awaiting their forever home. The staff really knows the personalities of all the adoptable animals to ensure they are placed in the best fitting home.
Marian Lucas Lane
3 years ago
An amazing place with amazing people! RAPS is doing a wonderful job of supporting the animals in our community. This is a well-kept and well-managed shelter with a team of dedicated staff and volunteers. Thank you RAPS. We are grateful for everything you do!
MAX JD
3 years ago
I looked online to see if raps was open. It said it was open so I went there, when I got there the gate was closed. The sign on the gate said "closed to the public". I think they should update their website to "temporarily closed" to prevent confusion in the future. We went there today to see what's up to adopt. nice place with friendly staff.
Michelle Velhagen
3 years ago
They do great work there
Mysti Kong
3 years ago
Great, super helpful people. Very invested in the health of their animals, supports staff and volunteers' safety. My favourite no/low-kill rescue.
Alexis Murdoch
4 years ago
Friendly staff, very assertive with adoption inquiries. Cute animals too???? love that the kitties get to free roam a little????
romes aqueno
4 years ago
My partner donated about 40 bags of dog food, they were very happy.
Robert Mclean
4 years ago
Friendly helpful and caring staff
Terry Benton
4 years ago
Found my best friend here.
Poecilia L
4 years ago
They let u play with cats
Lisa Paterson
4 years ago
Really nice facility. Lovely staff and the animals all seem incredibly well cared for.
Lindsy Creedon
4 years ago
Wonderful shelter. Very clean. You can interact with the cats. If we had room in our house we would have taken this guy home with us. You can even sit outside with the cats.
john schelfaut
4 years ago
Yheu care about all animals
Jefray Magnusentosa
4 years ago
Lost my dog at a nearby park, someone found my dog then took him to this animal shelter. I called all the shelters around to locate my dog including this one, they replied they have not found any dogs matches mine. 2 weeks later I found out from my close friend who visited the shelter that my dog was there. Went there immediately, and was going to pick him up but they refused to return him to us because someone already in process of adopting him. My son was so broken hearted and my dog was howling in sadness when we walked out. This place is runs by crooks and thugs who might steal your pets then put them up without your consent and knowledge to make money thru adoptions. Should be shut down.
Jean Chretien
4 years ago
We adopted a bunny from here, the staff were amazing, friendly, patient and super helpful. I wish they would get some funding for a renovation.
james watson
4 years ago
Gave them a donation cat beds dog house litter boxes to help all the animals there they were very thankful which made my day.
George Chiu
4 years ago
Workers are very friendly and helpful.
feng daimon
4 years ago
wow, a lot of good people there, and cute cats
Da Tho
4 years ago
Wishful all the animals find good homes.
Brett Ferguson
5 years ago
The people here are fantastic and really believe in taking care of all animals. Thank you.
Patricia Batalla
5 years ago
Such a friendly place for humans and animals. A very clean space too
Kelsy Orpen
5 years ago
I am currently fostering and the staff is always friendly, helpful and accommodating!
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Business Hours
Monday
12 PM - 5 PM
Tuesday
12 PM - 5 PM
Wednesday
12 PM - 5 PM
Thursday
12 PM - 5 PM
Friday
12 PM - 5 PM
Saturday
12 PM - 4 PM
Sunday
12 PM - 4 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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