Garden City Veterinary Hospital Richmond, Washington

Dr. Charach sedated our cat without owner permission. When questioned his decision, he said the cat was "uncooperative", and then stormed off into his office. Strongly advise against visiting this vet. Report will be submitted to CVBC.

Dr Rosie was really amazing and helpful, she is really genuine and cared about our puppies. She didn’t prescribe anything that was unnecessary and made us and our pups feel very safe. The reception team was also very kind to follow up with us too. Thank you Dr Rosie, Dr Charach and the team!

Very friendly staff and veterinary! Couple of them can speak mandarin, helped me a lot!

My "kitty" passed and it was 8am and I brought her into the clinic. The receptionist was very caring and we arranged for cremation and I was able to leave kitty and I felt a sense of closure. Thank-you.

Dr. Rosio and assistant Gloria were very helpful in guiding me with my dog food selection to ensure safe for my pet’s health issues. Dr. Rosio took the time to compare and carefully review the food nutrition analysis.

My best friend was not doing well so I had to bring her for an emergency visit They did the test, found the issue and she had improvements the very next day They were were detailed in explaining what happened, what we were doing to do and what the charge was going to be beforehand Great place to bring your smaller family members :)

Friendly staff and professional vet. Thank you!

Been taking our pets here for years. Always the best.

Neutered my cat here. Quick and easy experience. Definitely recommend.

Dr Wendy Wang is very patient to listen and answer all my wife's questions. Have in house blood test service and take less than 30 mins to get the result. Good place to go for routine check up for for furry friends.

The receptionist was unprofessional and rude. Just go somewhere else.

Dr. Charach is the least empathetic veterinarian I have ever encountered in my years of owning five dogs. I quit taking my dog there when I saw his idea of trimming nails was to cut through the quick, never mind the blood and pain; I walked out after the second nail and never went back - anybody can do a hack job like that if they actually wanted to. I'd give 0 stars if I could.

I'm so happy to being referred to this veterinary. Both ladies that dealt with with my dog were very nice and made my dog feel comfortable Thank you so much for your kindness

Receptionist/assistant was very unprofessional and rude towards customers. We were 5 minutes late due to road work and detour and she called us twice (within that 5 minute) telling us to be there in 2 minute. The moment we enter the clinic, we apologized right away but the receptionist just said “weight your dog here and there will be late fee apply”. A late fee that was never informed when we booked the appointment. We found her very rude and unprofessional, we would not consider going back to the clinic or recommend to any friend or family because it’s not right to treat your customer this way.

Receptionist TIFFANY super rude. Has the worst attitude. Stay away from this veterinary clinic at all cost. No idea how she got her job. I will definitely not refer any of my friends to this place. Absolutely garbage.

Definitely NOT recommended to anyone !!! Reception is very unfriendly and the assistant Amy is totally unprofessional.

Not economical. I wish they could think from customers’ shoes and have a little empathy on unemployed clients due to the COVID... The staff were not able to eliminate non essential exams/tests/med, and the assistant seemed not professional. I could have spent 300 bucks less on my cats exams if the staff had told me some important information earlier...

I don’t know where all these recent negative reviews are coming from, I’ve been at this clinic for a few years now and all of the staff and doctors we met were very nice people. They genuinely care for my two fur babies and were very knowledgeable with all my questions. The staff/assistants were also very sympathetic when my dog was sick, which was really appreciated during the stressful times. Dr.Wendy Wang has been our primary vet for the past few years now and we’ve never had any bad experience. Would recommend.

I brought my puppy here for neuter and was happy I did. I was worried about surgery but the assistant tiffany was patient and helpful. Dr. Wang did a great job from what I could tell.

Receptionist got an attitude. looking at the past reviews clearly I am not the only one who thinks this way.

Receptionist Tiffany was extremely rude and would highly not recommend this Vet. Customer service is non-existent, please do not support.

I have a husky and a rag doll cat, both of them were greatly taken care of at Garden City by Wendy! My husky had very bad breathe, I thought it was stomach issue or digestive issue, I took him over and did a cleaning, took out 8 teeth, wow! Now his bad smell has gone totally! I am so happy!

Not impressed. Vet is young and inexperienced, her assistant who was posing as a vet tech couldn't answer any basic cat questions, prices are aimed to take advantage of wealthy foreigners. Hesitant to accommodate a simple task like consolidating the pet vaccination record book. When administering de-worming medicine and temperature taking, the vet seemed satisfied with "meh good enough" results that were lacking in certainty. With so many options in Richmond I don't care how bubbly or chatty you are, I want a vet who values me as a customer and isn't looking to extract as much money as they can from me. I won't be back.

Knowledgeable vet, explains everything so you can understand easily, passion for the animals comes through. Doesn't needlessly prescribe meds.

If you like your pet, don't ever go to this place, any vet in lower mainland is better than this one.

I would give zero star if I could. The doctor was nice, but the staffs were extremely rude!! They messed up our booking twice, and changed our appointment time without letting us know, then called us and told us that we were late. When I complain about it, I said I am not sure if I want to come back to your office if our booking always get messed up, the receptionist or the assistant who was on the phone did not apologize nor acknowledge there's a problem. Instead, she said "You don't ever have to come back again! bye bye" Then she hang up on me. Absolutely ridiculous! If she was that rude to me, I wouldn't trust my fur baby with her, or the clinic.

Just wished I had known about this wonderful and compassionate Dr Wang from Garden City Vet earlier. I had to put my gentle yellow lab down due to age related issues (14.5 years old - 108 years in human terms), he was deaf, has incontinence issues, severely torn acl, etc. Dr. Wang was very helpful in explaining the procedure, what to expect, and was very understanding and non judgmental which is what is so sorely needed as it is not easy having to make this decision. I was very impressed at her experience and credentials having googled them several days after we put our pet down - that's how impressive she was. I know how hard it is to find a good vet in Richmond so that's why I'm sharing my experience with you, apparently she trained in acupuncture for pets!!! Never knew about this procedure for pets but then I guess this would make sense as it is has been used for humans as for ages. If I got another pet I she would be my go to vet for sure.

The receptionist is caring and patient. Dr. Wang And Tiffany are knowlagbal and have have good communication skill with our puppies.

The vets and nurses are all very friendly, knowledgeable and professional. They won't push you to do some checkup for your dog if they think it is not necessary at this point.

Dr. Charach is the best veterinarian in my opinion. He's straight to the point and there's no grey areas that leave you wondering why he does what he does. Reasonably priced, the staff are great and I wouldn't bring my pets anywhere else!