41 reviews
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Yelp (14)
Google (27)
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A_Skulls _Beat
3 years ago
I 100% recommend this place for those looking to groom their pets. It’s a sweet small business who take good care of your pets and make sure they are looking like their peak! For anyone reading this, go to Tracy’s before apartments take over small businesses in Redmond!
Mehrdad Shakib-Azar
3 years ago
Friendly environment and caring staff. I love this shop. They have taken care of my senior dog for almost a year now.
Anya Biryukova
3 years ago
Took my Poodle mix puppy in for her first grooming session ever, and the whole experience was great. The staff were so attentive and caring. I got my puppy back looking lovely; she was clean, fluffy, and soft, with her face, paws, and sanitary area trimmed. My puppy even got a cute little handkerchief around her neck when I went to pick her up. She looks adorable. Prices are so reasonable for the level of care they put into the pup. Very nice place -- I'm glad I went here and I look forward to coming back.
Tricia Springer
3 years ago
This is a follow up of the incident of our beloved Mini who died due to the negligence of staff while in the care of Traci's Paws Shoppe. All current and future customers please be aware of the deceit and unprofessional conduct displayed by the staff who are lying to save face and thwarting my ability to reach the owner so they will not be held accountable . I am still hopeful that the owner Felicia will stand by her word when she expressed her condolences to my family regarding the death of our pet mini due to being under extreme stress for long duration of time while in their care. Felicia, you offered to pay for a portion of the medical bills that were incurred due to this incident. You seemed remorseful and I want to believe you were speaking from your heart and truly cared. However we have not heard from you since only to see a response to a previous review which explained the incident saying the business did nothing wrong? I am assuming this was written by your staff who is going to great lengths to cover their butts and negate any responsibility since it differs greatly from the position you took when you spoke to my parents. This review is to make you as the owner aware that your staff is lying and blocking my calls so I can not reach you to discuss the matter respectfully. I am assuming they do not want me to reach you because they will be held accountable. Since I do not believe they gave you the email I sent or phone message I am leaving my phone number here in hopes you do contact me so I can understand if your position has changed on the matter. The gesture you offered as a resolution meant a lot to us and we look forward to hearing from you so we can finally move on. Thank you, Tricia (seven1 four, five , five3, 3two two six. Previously Posted Review: This place is responsible for the death of our beloved Mini, who died due to collapsed trachea! This groomer overbooked themselves and ignored severe symptoms and we picked up our dog who could not breathe and went straight to the hospital and she passed away!!! I am Extremely heartbroken and Angry at the Negligence this Groomer displayed in allowing our sweet Mini to be under severe stress for over 6 hours while staff overbooked pushing back our 10AM appointment to care for other dogs while ours was kept there unable to breathe due to the stress unril 6pm! We should have been contacted if she was in that much distress ! How could they continue they let her struggle to breathe, ignoring the severity of the situation?! Customers should be able to Trust the Attention and Care their pets receive when they are placed in the hands of another! Not be in fear of our pet being in Danger and no one would take any action to save a dog's Life! I dont care that you are trying to make money and run a business! Your job first and foremost is to CARE for our Precious Babies! How dare you be so heartless and cruel to allow such a tragedy!!! Please Do Not go here and give money to a place that would allow this to happen! They have not stepped up or apologized to our family! They should take responsibility for being so negligent and offer to pay for the medical bills at least! This is completely wrong! Do not support this Business!!!!
Tricia S
3 years ago
This place is responsible for the death of our beloved Mini, who died due to collapsed trachea! This groomer overbooked themselves and ignored severe symptoms and we picked up our dog who could not breathe and went straight to the hospital and she passed away!!! I am Extremely heartbroken and Angry at the Negligence this Groomer displayed in allowing our sweet Mini to be under severe stress for over 6 hours while staff overbooked pushing back our 10AM appointment to care for other dogs while ours was kept there unable to breathe due to the stress unril 6pm! We should have been contacted if she was in that much distress ! How could they continue they let her struggle to breathe, ignoring the severity of the situation?! Customers should be able to Trust the Attention and Care their pets receive when they are placed in the hands of another! Not be in fear of our pet being in Danger and no one would take any action to save a dog's Life! I dont care that you are trying to make money and run a business! Your job first and foremost is to CARE for our Precious Babies! How dare you be so heartless and cruel to allow such a tragedy!!! Please Do Not go here and give money to a place that would allow this to happen! They have not stepped up or apologized to our family! They should take responsibility for being so negligent and offer to pay for the medical bills at least! This is completely wrong! Do not support this Business!!!!
Tiny Tails Club - Angie K.
3 years ago
Felicia is so awesome! She’s such a kind hearted woman. I frequent her quaint little neighborhood shop. I’m “Pet Nanny Angie” and she helps me with all my client pets, nail trims, grooms, even pet sitting when she can! They love her barkworthies bully sticks! You can see them chomping on those if you view her Instagram feed. I buy lots of treats and pet food from her too, plus she has a cute selection of unique accessory items. Groomer “Mitra” did an excellent job on “Loki’s” groom. He’s a havanese bishon we suspect. She is very familiar with the breed as she owns some herself! Thank you both for another great experience!
Thinh Nguyen
3 years ago
I had an appointment for my dog today at 4:05 PM. I was there at exactly 4:05 PM. There was no one at the front desk. Called and it went straight to voicemail. After 10 minutes still no one at the front. What kind of business is this?
Tais Masala-Finale
3 years ago
This is my favorite place! Your pet will be well groomed ald also loved. Thank you for your sweet care.
Stephani Amstadter
3 years ago
Awesome, awesome, awesome! If you are looking for a groomer, do not look any further!! You just found the perfect one! Don’t go anywhere else!! I have been taking my dogs to Traci’s since they opened. I honestly cannot remember if that was three or four years ago. I had had them groomed previously at various other places and I can say with 100% authenticity that our experience that day and since then has been incredible and above expectations!!!!!! (And I am very exacting in my expectations!!) Felicia, the owner, is so sweet and knowledgeable as well as fun to talk to. She also works very hard to try to accommodate people who have a weird schedule like I do. I have two small dogs and every time I get them groomed, whether it’s just bathing and a face trim or a full shave or whatever, they always come back looking amazing and they smell great!! We all love everyone there!!!! (Also, I have read the negative reviews. What a joke!! Remember to consider the source; understand that Felicia is not responsible for anyone else’s mistakes, behavior, or misinformation. In other words, while mistakes do happen and problems do occur, none of the reviews I read indicated anything that’s factual!)
Sam P
3 years ago
She groomed our dog exactly the way we had discussed. Will go back.
S H W
3 years ago
Wonderful shop and staff, love being able to get the pup groomed here!
RB
3 years ago
Amazing grooming in Redmond. Our min schnauzer isn’t the easiest to deal with and Felicia’s team does an amazing job
Nicole Walter
3 years ago
I couldn't remember which groomer I took my dog too. I called this groomer and they said they have seen my dog. When I showed up for my appointment, it was not the same groomer or building. I'm absolutley disgusted that they acted like they knew my dog to get my business. I am offering a friendly warning since honesty doesn't seem to be there priority.
Lisa
3 years ago
Just moved to Redmond a few months ago. Decided to give Traci's a try. Drop off my senior shihtzu, knowing that she had anxiety problems. Hoping things will go well. When I came and pick up my baby, was told Hey you don't pay us today because your baby wasn't fully groom by us today because she was very nervous so we couldn't give her a full groom. We didn't want to overwhelm her so we did what we could and also gave her a full bath. When I saw my baby I was so impressed that they didn't charge me at all.. She was pretty much groomed.. I felt bad that I didn't have to pay them.. After chatting with the owner and felt she was really sincere and honest I wanted to make an effort and bring back my baby so she can get used to the groomer. The owner is such a sweetheart and we're looking forward to bringing our baby back to get a touch up in a week and possibly buy some calming products from Traci's!! We're excited to become a long time customer! Honest, great service and very sweet!
Christie Neal
3 years ago
I couldn’t wait to get home to write a RAVING review! Where do I even start! From the moment I called to make an appointment to the time I picked our pup up from the salon was nothing less than FANTASTIC! When I made the appointment I was able to speak directly with the groomer, Mitra, who was fabulous and took the time to explain all she would do. I was able to get an appointment within a days time, which is unheard of at every other grooming salon. Then when I arrived both Mitra and the owner greeted us immediately and took the time to get to know our dog. When I picked him up he was ecstatic to say the least. He had only been groomed one other time and came home to us very sad and shy. This time our pup was so full of energy and seemed to have a big smile on his face! The owner asked if she could give him a treat and he loved it. I already booked his next grooming appointment. A HUGE plus that they only use natural, organic products! I HIGHLY recommend Traci’s organic paws shop. It truly shows how they put the customer first by being friendly, respectful and very professional. Our dog loved it and so do we!
christie Campbell
3 years ago
I couldn’t wait to get home to write a RAVING review! Where do I even start! From the moment I called to make an appointment to the time I picked our pup up from the salon was nothing less than FANTASTIC! When I made the appointment I was able to speak directly with the groomer, Mitra, who was fabulous and took the time to explain all she would do. I was able to get an appointment within a days time, which is unheard of at every other grooming salon. Then when I arrived both Mitra and the owner greeted us immediately and took the time to get to know our dog. When I picked him up he was ecstatic to say the least. He had only been groomed one other time and came home to us very sad and shy. This time our pup was so full of energy and seemed to have a big smile on his face! The owner asked if she could give him a treat and he loved it. I already booked his next grooming appointment. A HUGE plus that they only use natural, organic products! I HIGHLY recommend Traci’s organic paws shop. It truly shows how they put the customer first by being friendly, respectful and very professional. Our dog loved it and so do we!
Anitha Modi
3 years ago
I am a first time dog owner, my pup Mochi is only 16 weeks and this is her first grooming session. I was super anxious on how it was all going to go. I was greatly surprised with the very warm welcome by the owner(Felicia) and the groomer(Mitra). Mitra spent a lot of time talking to me understanding about Mochi and what my requirements were. Once Mochi was taken in, Felicia reassured that there is nothing to worry and they will take utmost care for Mochi. I was called after 2.5hrs to pick up Mochi , I was so surprised to see Mochi, she looked so lovely with a perfect hair trim, she was clean, fluffy and super soft. she also had a little handkerchief around her neck :-). The prices were reasonable and the care is excellent! Mitra spent a lot of time with me after the session explaining what i could do at home to help the puppy get used to grooming. The whole experience was great, I am glad i found this place and excited to become a long time customer!
A Greater Whole
3 years ago
I am impressed by the great customer service and genuine care for the animals. I see Traci's going the extra mile to make sure both pets and owners are taken care of. I also love the use of natural/safe products!!
Chris C
4 years ago
Best experience ever! The entire team truly loves their clients and it shows! How do I know? My anxious One-eyed Jack didn't want to go home. He wanted to stay! No rushing for the door when I arrived! His trim was perfect and no shuffling of multiple dogs all at once. The cost was so affordable, it left me room to leave a healthy tip for which Judith truly deserved. I have found the best place ever! Thanks to the entire team for making OUR experience so wonderful...and the boy necktie? Excellent touch! No bows in the hair for this boy...Jack was a hit walking home...See you all again real soon! Xo
Sally Wilson
4 years ago
Traci’s Organics is a very friendly & safe place to not only get your dog expertly groomed, but for well curated pet supplies, including her CBD products!
mitra scarborough
4 years ago
Very helpful knowledgeable and great customer service.
kathleen sneden-cook
4 years ago
These folks understand how to groom different breeds. I dont want my spaniel looking like a poodle. They get that. They also listen very well and do what I ask. Lucille looks great when i pick her up and just as good a month later - i dont know how they do that. Traci's is hands down the best
Wes Noel
5 years ago
Great staff. Very friendly and attention to detail while grooming is awesome.
Paulina Ulrich
5 years ago
I always have a great time stopping by Traci's. The owner is so nice and welcoming and she always has a great selection of items for my cats from toys, high quality soft food, and organic dry food. Plus, she's the only one that carries the litter my cats use! Always a great experience and great products here!
Jennifer Daarud
5 years ago
Come here to get my dogs nails trimmed can't beat $10. Says walk in's welcome but nail trimmer apparently leaves whenever she wants too. Got asked about what i feed my animals and i told them their on a raw diet and that didn't go over well. they were rude and asked so hows that going? As if i was going to reply anything but good news. When i told them its been a miracle to my cats they snooted their noses and wanted to try and sell me other food as if it wasn't good enough and I was killing my animals. When you walk im theirs no one their to greet you just a bell that you'll rattle several times before they acknowledge that you're their and then act like youre nail trim is a waste of their time.
Christine Morgan
5 years ago
I haven't always been able to say this about a dog groomer, but I LOVE taking my dog to Traci's. Owning a Yorkie can be challenging when it comes to finding the right groomer, but Didde (a groomer in the shop) does an excellent job. People often compliment his grooming when we're out and about. My pup doesn't mind going to Traci's either, which says a lot about their care. It's a wonderful place to take your pup for grooming in downtown Redmond, WA!
Angelia Kay
5 years ago
Traci’s is a great neighborhood shop for all of your pet’s needs. Judith is an excellent groomer, very gentle and kind. She is also a pet owner with two adorable dogs of her own. Nixon, (my client’s pet) had a great time visiting and we’ll be back!
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Business Hours
Monday
11 AM - 3 PM
Tuesday
11 AM - 3 PM
Wednesday
11 AM - 3 PM
Thursday
11 AM - 3 PM
Friday
11 AM - 3 PM
Saturday
Closed
Sunday
Closed
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