Clifton Hollow Animal Hospital Poulsbo, Washington

They lied about their qualifications - they cannot give what is needed for your pet to travel internationally. They charged me almost $400 for “research” and everything they told me was wrong - literally everything. Another $100 for… ?? They barely looked at my cat and just copied information from previous paperwork. They didn’t even give correct paperwork for one vaccine verification. When I explained why I was furious (They waited until three days before my flight to tell me they couldn’t complete all the steps for me, despite telling me on the phone that the $500 was to cover the extra steps) the receptionist kept repeating they would do whatever they could to help me. I said I may need them to fill out the paperwork again because of the timeline required by the airlines. She explicitly refused to do this. Really, filling out a single piece of paper and signing your name is too much for the trouble and money lost from your clinic’s mistake! Even other vet offices in the area expressed disbelief at their actions and costs. Literally had one vet call it fraud. I’ve lived in four countries with my pet and this was by far the worst experience I have ever had with a vet clinic.

The Vets, and techs here are amazing. They really treat the animals better then hospitals treat patients. 10/10 all the way.

The staff at Clifton Hollow are friendly , knowledgeable and professional. I have been taking my dogs there for only 3 or 4 months. I would not take them anywhere else. I trust them completely that they will take care of my babies probably better than I do.

The staff is nice but the prices are crazy expensive, will never go again. we called before the visit to get rough estimates on a price for a spay. They refused to give a price. And only gave a checkup price which did not include the blood work that needed done on the visit. So I paid 70 bucks to have someone literally weigh my dog. Then I was given the prices for everything else. I wasted time and gas which could have been prevented with a rough price before the visit. It took the doctor all of 1 minute to get a price while in the clinic. I guess the goal is get you in then get your money.

These folks treat me and my pups like family and take really good care of our dogs.

They are very sweet people.They made it very easy to put my 14yr old Persian kitty down & Tuesday my 18yr old Persian down...very very compassionately nice Vet Hospital. Susanbillingskatsaros.

Dr. Josh is caring. Staff is very friendly to humans and compassionate and loving to our four-leggeds. Saved Boise's life when as a youngster he accidently got out of the car, running across a busy parking lot and into an oncoming vehicle; now he is helping us negotiate the dog's senior years.

Exceptional, caring and professional vet.

Very friendly folks here. My dog seems to like them. They took care of my dog and even called just to check up on him after his surgery. Hopefully I won't have to, but now I have a place I can trust next time I have an emergency.

Told me that a visit would be $68 + whatever the doctor recommended. Came out with an "estimate" for $500! Made me have my cat get "pre-op bloodwork" to have her spayed, and the "estimate" for the surgery, for $919.00! When I expressed that I am low income, and don't have that kind of money, they suggested I apply for care credit. 100% said "only in America do I have to apply for a loan to get my cat fixed!" They managed to get $180 out of me for a visit and a blood draw. Ended up going to KHS, got very lucky they had a spot, and getting her fixed for under $100, no required "pre-op bloodwork". Unless you have gobs of cash you can just give to this business, I suggest you shop around.

Absolutely amazing place! We've been talking our dog there for years. They are always super nice, very friendly and they treat your animal companian like a part of your family (which for us they are). We had to finally put our boy down and they cried with us. Then, like a week later, we recieved a sympathy card In the mail from them, signed by the whole staff. I would travel a long ways if I had to, just to take any of my animal companions to Clifton Hollw. Highly, highly recommended!

They're friendly and caring, that also help as much as they can with payments

Awesome service and friendly staff!

Great staff and friendly. Always looking out for the best for your pet. Highly recommend

Exceptionally good at this covid process. Especially when you have to give your pet to an unknown and the customer stays outside. James, the vet tech, did an outstanding job at keeping us up to date and even with all the not great news he kept calm and explained the issues.

Always take great care of my dog, and are great at communicating, even between visits. They are very good and patient with my anxious pet, and go the extra mile to make her comfortable there. Even after we moved, I continued drive the extra distance to keep taking her here instead of changing vets, it's very worth it.

Everyone is wonderful and caring! We are new pet owners and they have been great guiding us in our first 2 years of puppy-dom and answering all our weird questions! Wonderful place and we loved the "puppy plan"!

They performed a surgery on my dog to remove three tumors. And that all went well. They were friendly, my dog liked them. But then things took a turn. They had me bring her in two weeks later to remove her stitches. They checked her out, said she was healing just fine, took them out and sent us home. Within an hour of us getting home and her laying down on the carpet her one of her wounds was completely reopened and the other was starting to follow. Now mistakes happen. I'm sure they didn't cut corners and did their best. But when I rushed my bleeding and traumatized dog back in they charged me almost $400 to clean her now open wounds, stitch her back up, and prescribe her more antibiotics. Her rather serious injuries were directly the results of their mistake. The stitches were not ready to come out. They should have stood by their work and resolved the medical emergency that they created. I'm disappointed in the incredible lack of character demonstrated in this unfortunate situation.

Clean, on time, and caring staff.

Most amazing place. They are so kind, caring, respectful, and compassionate. They really care for their patients.

If you are wondering where to take your lovely friend, I highly recommend Clifton Hollow Animal Hospital. They are very caring, concerned and knowledgeable. Our older dog was very sick. They got her in right away, diagnosed and treated her with gentleness and concern. They called us daily while Oula was being treated. The follow up was thorough and informative. We received several phone calls in the following week to 10 days after treatment to see if Oula as doing fine. I am very impressed with the care provided by everyone at Clifton Hollow. Thank you very much!

Helpful staff. We had a good reception. Dr. Was very kind

These are my vets and my dogs love them been good prices

The staff are are all extremely friendly and good with animals. It's very clean in the lobby and public areas, no pet messes in sight when I've been there. The vet has always been compassionate with my pets and has an excellent record in treating them. The prices are high, but I haven't compared them to any other clinic's: I've always felt the money was well-spent.

When the vet lays on his stomach with you and your dog as you have to say goodbye you know they care. They have always explained what was going onto me without talking down to me, given me all of my options and been honest with how if how much certain options would really benefit my animal. The vet techs also care as deeply for their patients and are so good with them. I will use this clinic as long as it is around.

Excellent staff, Caring, Knowlagable & Affordable

Very nice staff, and knowledgeable vets.

Incredibly friendly and helpful staff! Very proffessional and comfortable office. Best vet around

Most helpful, patient, caring Vet experience I have had. Thank you all for the time you took with Pheobe and me.

Nice folks. Very upscale. Treat Kirby very nicely