VCA North Portland Veterinary Hospital Portland, Washington

Friendly-ish and attentive staff. Knowledgeable vets. Not as good as some locally owned places, but not bad.

Always a great experience here at VCA.

This vet center has a dedicated, caring, and very competent staff. I've appreciated their services for my pets - dogs and cats - for years.

Almost killed my cat with overdose of dog flea medicine. You go there I stay away

Great staff!! These guys care and are reasonably priced. Edit to my review - These guys just told me they cannot get my dog in to be seen for an emergency this week at all, maybe if I called everyday I could get into the special list and maybe get an appointment. They told me they have too many customers now and do not have the staff to see them all anymore, AVOID THEM.

Excellent curbside delivery to pick up my pup's prescription.

Most amazing vet ever. I saw Dr Pepin, and she was the most amazing and gentle professional I’ve ever met! I wish she could be MY doctor! She was so careful and gentle with my cat, who was really nervous, and she was so kind and also super funny. She was super knowledgeable and gives you great info without pushing you towards anything. HIGHLY recommend :)

Dr Warner is just the best!

The vets and the techs at VCA North are fantastic with animals. My puppy is never scared to return here, and she has received good care during her visits. However, the front office staff lack professionalism and kindness. In every interaction we've had, the staff have been short, sarcastic, or downright rude, and it ruins the rest of the experience at VCA. If you choose them as a vet, know that you will get good care for your pet, but you will have to go through receptionists who will talk down to you and be short with you every single time.

My pet was experiencing an emergency. I thought this hospital was an actual hospital for emergencies but when I called to see how long the wait time was I got a very sharp and short remark from the receptionist showing no compassion for the situation. Yes I was mistaken of the “hospitals” policy’s for appointments but you don’t treat someone poorly just because they got it wrong - including since my pet was sick. Please do better.

Maybe they are better with dogs.

We are new patients at VCA North Portland and I have to say we are extremely happy with their level of care, the kindness of the staff, and how they interact with our four dogs. Dr. Mitchell is a pro and was so gentle and sweet with our dogs. She spent a couple of hours with me and our pops just getting to know them and answering my questions. The entire staff was lovely. Yes, it can take a little while to get in as they are pretty booked up, but I’m glad we waited. Would definitely recommend them to other pet owners.

They have been great with my dog and me. They good advice and great care. It's weird that my membership isn't transferable between VCAs, which did get a little inconvenient.

Very caring people who took very good care of our kitty when we went. We are going back for ongoing care for our older kitty.

I can’t recommend them highly enough, especially Dr. Chalam. The staff are always extremely friendly and that’s really indicative of a great workplace. I feel confident bringing my cats here for routine examinations and if there’s something going wrong. I also feel that their prices are completely reasonable. Also love their hours and availability.

We have been clients of this clinic for 40 yrs. They are the absolute best. Dr. Warner has been our provider for all that time. She and all of the staff at this wonderful place have always provided the best care possible.

Last month we sought a surgical consult for our older dog. Not taking surgery lightly we met with three different veterinary hospitals as our vet doesn’t do general surgery anymore. The surgeon at VCA, whom due to covid restrictions I neither met in person nor saw through a window, suggested we put our dog down instead of surgery. Contextually, you should know this was not a life or death surgery and the vet had already spoken to the relative good health of our dog. In her words, “at this age you can always just consider putting them down.” I was floored. She had my dog in her possession and I had no immediate way of getting her back. I do not recommend this kind of callous, heartless care to anyone. Our dog received the care she needed from a much better practice. She’s still happy and ALIVE today.

Other than the pointless masks, and wearing them outside and such, the staff is a delight, and they are great with the animals.

New kittens had a great first visit!

Extremely knowledgeable doctors who also treat their pet owners as intelligent people, unlike another chain (Banfield, are your ears burning?) Desk staff can be great, but at times need to improve customer care perspective. Overall, would highly recommend.

They're so helpful and kind. Very covid safe also.

So friendly, knowledgable, and kind hearted. Always willing to work with you.

Don’t waste your time and money here. They are not worth it.

Csc laundry people great place.

We've had a great experience with VCA! Even with the pandemic, they've been really great - communicative, friendly, and caring. I love their app too! Great info and easy ways to make appointments, track records, etc.

Really nice people, seems to be very good vet. (Say seems to be, bc I haven't actually met anyone, except the person who comes out to the car). But very good information from the vet, when we've spoken by phone.

Thanks for the extra-mile service!

I love this place they are loving and caring and actually care about your pets

Love this place. Very helpful and caring.

We had a wonderful experience with them. The staff is friendly and the vet techs are so kind and gentle with the animals. Dr Bitz was our vet through the end of our pets life and I could not have asked for a more kind and compassionate vet.