Townhouse Pet Care Portland, Washington

Love getting my cats nails trimmed here. They're super fast and kind.

Honestly shocked with how they handled my dog, who I brought in for his first ever nail trim. I made a point of letting them know it was his first time when I made the appointment, and they assured me they do this all the time and would be easy on him. Boy was that not the case. They wordlessly grabbed him and took him in the back, and after a few minutes of them wrestling (literally) with him and by the time they had him pinned up against the wall, the (very friendly, to be fair) person at the front desk went and pulled him out. They told me he was "too nervous" to finish. I mean yeah, if I was treated so roughly and discourteously at my barber, I'd be a little skittish too. If your dog is comfortable being manhandled and jostled, I don't have any doubts this would be a good place to go. But I would absolutely not recommend it for any first timers, or anyone concerned about a dog that may need accommodations. Very disappointed.

Very nice did a great job

I've been coming here for 2+ years now, and on the second dog. Kathy is so great! They smell so clean and fresh, facilities are clean, staff is really friendly and responsive. The report card at the end of the day is a nice touch. Do check them out - I don't think you'll be disappointed!

They were very friendly. The place was clean. 1ST time there, took my granddog for a nail trim. Price was reasonable.

After several failed bath attempts, I caved and found a reputable place to take my dog. She was so fresh and so clean! They give out cute report cards at the end to tell you how they did. I’ll be back!

Very nice, plenty of room for poochie running! thank you!

Very professional and kind to our energetic frenchton. Very thorough and not too pricey!

This place is not equipped to handle the volume of people they schedule. It is about a months wait to get an appointment. I've scheduled an appointment twice now and each time the groomer called out sick. Their best alternative to cancelling on me TWICE over the span of 3 months was to place me on a "priority list" which has the same 20-30 day wait as when I scheduled my my first appointment. The second time they canceled they couldn't even give me a possible date for my next appointment. This is not a critique on their services but their management. If you cancel twice on a customer you should not make them wait months to reschedule.

Took great care of my pup! Hopefully they install live cams soon, but they were diligent on sending me photo updates

Great place for boarding and grooming your pet. Friendly and helpful staff.

Everytime I have come here, my dog leaves looking the cutest! They have a booked schedule for a reason...their groomers are amazing! They give you a behavior report after every session, which is incredibly helpful.

Our dogs Saazie and Dexter had a great time getting brush outs and other care at Townhouse. Highly recommended!

These girls are great at what they do. I will be back.

Loved it and the people Hunter rushes in for the pampering he gets.

My Beau loved going there. I called halfway through the grooming session to see how he was and they gave me a very detailed answer on everything that had happened. It put my mind at ease to know that Beau's first session was a success. Plus he came out soooo soft and clean!

They did such a good job grooming my golden doodle! Crumly was a matted mess and they worked miracles! Lesson learned, don’t let your doodles hair get to long or the other dogs at day care will make fun of him:)

My girl Milly went in a hot mess and came out a whole new, insanely happy, dog! I was even a little bit late which was no problem for them. Highly recommend these folks, Stephany especially, they work fast and Beautifully Love the report card feature and the bandana as well!

Friendly staff and they did an amazing job with our very fluffy mutt! It was quite a transformation!

Quality care, great staff, and least obnoxious hold music I have ever heard

My dog looks great after Cathy is done with him and he smells so handsome. Cathy is great. Thank you

Staff was exper and pleasent wok with kiki is a lift time member

Fantastic animal people! The staff at Townhouse Pet Care have consistently been friendly and super helpful. The old dog actually gets excited when he figures out we're going for a visit. They are always very nice and super accommodating of his needs which I massively appreciate. Those who work the front desk like Alex are very good people and seem quick to help to fix any issues from setting an appointment to billing. The facility itself is always very clean and welcoming. The pups love the treats they sell a lot. They've definitely earned a customer for life.

Owners have changed a couple times since we started coming here back in.... 2010. The quality remained consistent though. Great staff. Good spot for boarding your dog for long periods of time as well.

They were not prepared for a bearded collie puppy with a substantial volume of fur, and succeeded only in trimming his nails and removing the near entirety of his beard— despite being specifically asked to not do so. I’ll admit for posterity that this was his first visit to this or any groomer, but we made this clear on the intake paperwork and were asked no follow up questions in the lead up to the appointment. Obviously, we will not be returning and want to caution other long haired dog owners.

Thankful for their amazing customer service, extremely reasonable prices, and how fast they got our very very shaggy husky in for a much needed grooming and deshedding!! Will be back for sure. ☺️

Very lovely groomers, nice to the dogs and quick.

We board and groom our dog here frequently. Great services and friendly, caring staff.

Love this place, but please please please get rid of Gingr; Its so bad, I was forced to use it bc your phone isn't working right now, and i wanted to throw my phone across the room, just to book an appointment; There have to be better appointment apps for you to use. Other than that i love this place

My puppy gets all the good treatments! She gets her baths and trims at Townhouse and spends her days at No Bones About It daycare! We love these guys! They give our puppy so much love and she is so happy when I bring her!