Fremont Veterinary Clinic Portland, Washington

The staff here are nice people but it’s disorganized and inefficient. Everything is coordinated over the phone and takes way too long. You can book an appointment or get prescription refills from human doctor online but for some reason this place still relies on leaving voicemails and calling you back. A simple appointment with routine lab tests can take four hours or more start to finish.

They aren't accepting new patients as of Dec 2021 but if you're able to get in, this vet office is outstanding!! Smart, caring, and despite being very busy they don't rush appointments and answer all of my millions of questions happily.

Were kind, friendly and compassionate. Great customer service and interpersonal skills when it came to discussing what my pet needed. Customer service and the way a medical professional talks to me goes a long way with me. I think there are a lot of vets that can do the same thing and provide good care, but at the end of the day how they interact and treat their clients is what keeps business coming in and I really appreciate that about them. I’m a new client and have had two great experiences so far. I have a young not fixed dog (wanted to wait until he was over 2 to fix) who has gone to training classes, but at his past vet seemed to be anxious and they couldn’t handle him and wanted him on anti anxiety meds for visits which give him diarrhea so I was nervous if it would be the same here and was delightfully surprised by how well they were with him and said he had no issues and cooperated well. They also informed me that if I wasn’t planning on breeding my dog (which i has been considering) it would be good to neuter him to prevent prostate cancer. Their overall tone and way they communicated what was best for my dog and me was welcoming, warm and not condescending and I really appreciated that. I have now scheduled his neutering and teeth cleaning with them cause those qualities won my trust and i feel good about them putting me dog under. I’d recommend them to anyone looking for a new vet provider.

First time cat owner. Fremont Veterinary clinic was great. Very kind staff. Exam was thorough. My cat was relaxed with all the handling. Even with getting his ears cleaned. Thank you Dr. Reid and staff.

Excellent Dr's with caring service.

We’ve been going to Fremont for a few years now and cannot recommend enough. The staff is knowledgeable, kind, and they absolutely go above and beyond. Our older dog is anxious at the vet and they are so gentle and understanding with him (and us). We’re so lucky to have found a place where we truly have enjoyed every single staff member!

I have taken my various cats here many times over the years. One thing I very much appreciate is that they have separate waiting rooms for dogs and cats, so during non covid times it is much less stressful for my cats to visit the vet. Even though I moved to Georgia for 3 years and both of my elderly cats passed in that time, when I was desperately seeking a vet for my little buddy and his peepee pain they were happy to accept us even though technically they weren’t taking new patients and I am super grateful that they were willing to make an appointment even though it was a different cat and 3 years later. The vets have always been kind and when they delivered the news that my elderly cat had kidney disease they were extremely kind and caring and understanding of how difficult a prognosis it was to hear. Based on their advice I was able to extend my cats life 4x past the prognosis and he ultimately passed of something else entirely. I’ve had to visit a couple of times during covid and have had no hiccups or issues making an appointment or checking in for non urgent issues. I’m living in SE now but gladly continue to bring my cats to this vet!

These are good people. Thankful to have my critters in their care.

This place has declined over the past few years and we no longer take our pup to this location. The catalyst was when we needed to get a shot that only takes a moment to administer for a condition that our dog has. In past years they've been able to sneak him in, often on the same day. I explained our dog was suffering and the condition was getting worse. They would not be able to see him for two weeks to give the shot and help our poor pup. I tried to wait it out but the condition was getting worse. I called a few days later after he was having issues sleeping and they said there was nothing they could do for us and reccomended an emergency clinic, to give a shot that literally takes a minute to give. I've been a long term customer and this was the last straw with Fremont Vet. Before this event I was already starting to lose faith in this business. l felt rushed out of exams our last few appointments even when I only had a few questions. Phone calls were usually not returned. The doctors and techs have always been great. This appears more to do with how they are running the business rather than the client facing staff. Advice to the business: take care of your current clients before you take on so many new ones. It appears you've become a victim of your own success and that's a shame. To pet owners in the area I highly recommend Roseway Veterinary Hospital on Sandy Blvd which is where we now go. Much more personable, reliable, affordable and still supporting a business in the neighborhood. EDIT: In response to the business "We always offer drop off service to accommodate those who require same or next day attention but do not have an appointment" This is not true in my experience. I told reception I could come any time, any day, on the fly, as I'm nearby and desperately wanted treatment. But I was told to look elsewhere if my dog needed attention. I'll also add my final interaction with this business: I left a polite message stating that I needed to get our dog's records. I'm still waiting for that call back, several months later....

Always friendly, reasonable costs, and Dr Veatch takes plenty of time to go through any questions or concerns you have

Vet and staff were great with our new puppy!

After our local vet got very popular (long appointment waits) and very expensive we decided to look for a new vet. We’ve been here twice now and both times they were very friendly and professional...super thorough and reasonably priced as well. So glad to have found a great vet in NE-highly recommend!

Love Fremont Vet. Have had positive experiences with each practitioner I've seen with my elder asthmatic cat. Very safe these days with covid precautions.

Top quality Veterinarian. Everyone is so kind and professional. They're very organized and have a very good system in place due to covid. They listen to you , they answer their phones and treat you like you and your pet matter. Thank you Fremont Veterinary Clinic .

They love our furry friends, and are such nice people.

They are great!!! They work really hard to make our nervous dog feel relaxed. Very kind and patient.

The staff is super friendly and the vets are knowledgeable and able to deal with pet quirks and personalities.

They are excellent with our 5 dogs..and they work with you

They are so sweet and caring. Highly recommended.

In non-COVID times this is a great clinic, and I’ve taken my dogs here for years. Now they don’t answer their phone, and out of the three times I have left messages, they only called back with the last one (when I was very forceful and angry). I understand things are difficult right now and I’m willing to wait for an appointment, or give a few days leeway for a prescription refill, but it shouldn’t be so difficult to get a call back.

Best vet I've ever had, I can't recommend them enough!

Great staff and service! My pets are always well taken care of.

They have the best Vets.The very best assistants!!Secretaries...and the best toe nail.cutters Toobin a scale of 10 ,they are definately a 12.

These guys are always great. They take good care of my two cats and give honest recommendations for their care

Great staff. Very efficient visits and awesome support!

Honestly best veterinary care I've ever had for my dog dinah. Yvonne (Dr. Roberts) is so kind, knowledgeable and thorough. She really goes out of her way to discuss options rather than inform you of "here's what you're going to do..." type deal. She had a gentle way with Dinah and just an amazing way with animals... Which is why after we moved to Eugene, we would STILL see Yvonne for care. Totally worth it. Seriously.

Everyone is calm, and they're also good at keeping me calm when something is worrying me about my dogs.

Kind staff that are very knowledgeable. I've taken all my cats and dogs here for years.

My favorite vet to take my dogs. Always friendly and affordable.

Good vets, very helpful staff.