DoveLewis Emergency Animal Hospital Portland, Washington

I have been bringing my pets here for years and I could not be more pleased. The couple of post prior to this are right on as well. First I am shocked about the disclaimer on all ER vet sites speaking to not tolerating abuse of their staff. …

Dove Lewis is an iconic Portland institution, I just recently took my little buddy Archie there and they fixed him up and relieved all my worries. I've had my bud since he was 6 weeks old he's now 9 years old. I care more for him than I …

Horrible experience. I called in and did the check in before leaving my house. A tec said to bring in my cat as he needed urgent care. We waited in the lobby for about 20-30 minutes then a tec said she would take my cat back for vitals and …

Terrible, terrible, TERRIBLE!!! I took my dog in at 6PM because he was experiencing some serious digestive issues. He wasn’t brought to the back until 10:47PM. (4 hours in) The vet didn’t look at him until 12:55PM at which point I was told 2-3 hours. (6 hours in) I call in at 5:51AM and they still haven’t started with him. 12 hours later and they still haven’t looked at him… They’ll have 4 receptionists working at the same time but only 1 Veterinarian. 1 people who’s qualified to do what we all go there for - 4 people who’s only qualifications are answering phones. I thought I went to a Pet Hospital not a call center.

My wife and I love this place! We brought in our dog, who we were really worried about. They were able to see us quickly, and triaged our puppy, Hazel. After the vets looked at her,, they told us she was totally fine! Everyone was very communicative, and reassuring. They really eased our worrying, and I could tell how seriously they took our case. I can't thank them enough.

My cat stopped eating suddenly and while I didn't think it was life threatening, I knew I wanted to get him in to get looked at. Every vet office within 30 miles of me were booked for the next two months which wouldn't help so I called …

I've been taking my dog to DoveLewis' Specialty Department for the better part of two years now. Before, we were on a never ending cycle of sickness and flair ups followed by brief intermissions with other specialty hospitals. When I went to DoveLewis I found that the internal medicine staff was very attentive and actually takes the time to listen. For the passed two years of treatment, we've enjoyed longer bouts of wellness than before. I'm forever grateful for them and everything they have done for my dog. Thank you.

On the second worst day to get a vet, New Years Day, my 14 year old Shih Tzu male tore a claw off of his right rear foot on a walk. We called everyone we could but with no luck. Meanwhile he bleed so bad his lips and tung turned almost …

Brought our older cat in who was having difficulty breathing and moving. We were seen immediately and met with the vet shortly after. The vet very kindly explained the prognosis was not good and everyone we met with thereafter was very helpful and compassionate as we had to put our pet down. We were very grateful to have such an incredible team help us through that very difficult time.

I have the up most respect for the vets and staff at Dove Lewis! They were the most helpful and caring staff I have felt with. They care about your babies (pets) and it shows. The veterinarian called me several times to keep me updated! Absolutely love you guys and thank you!!!!

Let me start off by saying something that I feel like a lot of people need to hear. The hard fact is that we all believe our pet is the most important. It is a hard reality to have to wait, for any amount of time, for our pets to be seen because our pet is our baby. We want what’s best for them and we want them taken care of immediately. DoveLewis is a hospital to animals like a normal ER is to humans. If you’re bringing your pet here, usually it’s because there is something very wrong. They take all the information you give them and determine the most immediate care needed, in order. It doesn’t matter what time you get there. Even if the person next to you just showed up after you’ve been there for 3 hours. If their needs are more urgent than yours, they will go first. With saying that, I understand this process. There aren’t enough Vets and there are more pets now than ever due to covid and more people being home and having more pets. DoveLewis absolutely saved my baby girl, Toad. She had surgery that ended up with 4 extractions at her normal vet. The next day I noticed her head was crackling and felt strange. Later I noticed her whole body was like a balloon. I tried calling several hospitals all around the state and everyone was at full capacity. Called my regular vet back and they took her in when no one else could. They helped for 3 days, but ultimately didn’t have the tools and referred me to DoveLewis. Toad ended up having subcutaneous emphysema. There was a possible tear in her trachea that was leaking air under her skin. This is very uncommon and most places don’t have the means to handle something of this level. DoveLewis is 1 of 40 vet hospitals in the US that could help her, and they did! Not only were they extremely communicative by giving me updates 3 times a day, they sent me a photo of her every day in an email so I could see her since we can’t visit them. They treated her with the best care, didn’t try to do anything extra and made sure she was comfortable. I was a wreck from worrying about Toad, but they put me at ease and I felt as comfortable as I possibly could in this situation. I am so thankful to my regular vet for referring us, but also extremely thankful for DoveLewis. Thank you for everything your team does. Toad is home now, with a long road still to travel. We are on the right path though. I would recommend them and would absolutely come back if we needed to. Lots of love from us. ????

Well this is kind of a sad story but I am here to leave a positive review and what my experience was. On the day my little dog and I came to the ER Vet, my little one was in chronic pain. The wait time was reasonable and when they came and talked with me, it was all caring and professional. Even while they were very busy and patients coming in and out. They really cared for my little dog and was looking out for her with all the care they can provide. Unfortunately, my little one was in a big chronic pain and we went over all the options and the outcome was very bleak. The Doctor was there for us and understood what was to come next. The next day I went to my original veterinary place and we went to the option that I was afraid of. Euthanasia. Dove Lewis really took good care for her and they provided me with all the information I can take. I am not leaving a bad review because of my last option. Dove Lewis can provide so much help in the moment and will make sure everyone will be happy. Thank you Dove Lewis for helping us at the time and I would recommend my friends and family to you guys. Keep up the good work everyone.

They r the worst. I always got turn away with my cat. Disconnected when I got transfered. I would not take your pet there. They are so careless.

I had to put my senior adopted cat down yesterday. I adopted him only 4 months ago and knew he had a heart murmur and was a stray I took him in, I was told by a vet clinic that he woulda died outside in the cold if I didn’t take him in. He taught me a lot about myself and I’m utterly heart broken. He suffered multiple seizures at home and in the car and right when I walked into the lobby I decided to euthanize him because I can no longer take care of him financially and he was in great pain , and dove Lewis immediately took us back to a very quiet and calming room and immediately sedated Charlie so he was out of pain and so we could say our goodbyes before he was put down , they gave us all the time I needed . They were beyond soft and sweet and validating and explained everything to me so thoroughly so I had no lingering questions. Yesterday was one of the hardest days I’ve ever had but the staff at dove Lewis made me feel really good and comforted and it would have been even harder for me if I didn’t connect with the staff like I did . I’m extremely grateful for everyone who helped me I’m a 17 years old with terrible Social anxiety and everyone made me feel very validated I’ll forever be greatful.

We took my boyfriend and i’s hamster in on 12/29/21 because we noticed he had a major lump on his arm and we wanted to get him some help because he was just a tiny little thing and we loved him so so much. We get in at 11am, a doctor looks at him 10-15 minutes later, and then we’re in the exam room where we’re told we can either try medicine for the inflammation for $30-$45 or we can pay up to $600 for just an X-ray (on top of the $125 physical examination, not including any medicine or surgery that might have to be done) We choose the medicine because we don’t have that kind of money. We split the $148 between us and we get told around 1pm that our hamster is going to be discharged in a little. Well we sat there till 8:30pm waiting to just get our hamster back and the staff was very rude when we would ask every 2 hours where our hamster was. They told us that he would be out soon when we had already been waiting since 11am. We finally got our hamster back (note they never gave him any water so he went 10+ hours without water when he was drinking more than he was) and we gave him the medicine like instructed when we got home only to find out the medicine causes gastrointestinal issues and loss of appetite and he died right in my hands 15 minutes ago. We were never informed of any instructions, no one went over the discharge papers with us (like they said they would do), they just handed us our hamster, said “have a good night” and walked away to the back. Be weary of this place. The environment is horrible, they had dying animals sitting in their lobby and they were doing absolutely nothing about it. This place does not care at all. Thanks Dove Lewis, for killing my hamster..I miss him every second..

I took my cat who coughed up blood on the 28th of December to Dovelewis and waited 2 hours before being put on a waiting list and sent home, the next morning we were called back and waited another 2 hours before she was taken back. I was made aware that my senior cat had been sedated and made to wear a cone w/o my consent. My cat has never hissed, scratched or bitten anyone but meows loudly when scared. After two hours I took her home w/o seeing a doctor. My 10 year old cat was absolutely traumatized by inhumane and unprofessional staff.

Dove Lewis was there when my dog had a health crisis and we were out of town. Our pet sitter brought our baby in on Christmas Day, and the staff was compassionate, communicative, caring, and 100% trauma informed. They kept us up to date on our dogs condition, stabilized her, and continued running tests until they were sure she had made a full recovery. We are so grateful to Dove Lewis.

So caring and supportive. My cat received emergency surgery and the staff has been so supportive and caring to both me and my cat. We’ve had a few visits and the last was during a big snow- the lobby was packed with critical patients and they triaged them so well. Understandably, we had a wait as kitty was stable. It’s constant for the staff here, they are amazing!

Extremely rude woman checking in at the front desk wearing glasses. I understand they are in a difficult position being asked impossible questions regularly. I was however, not asking impossible questions and was met with a rude and combative stance.

DoveLewis staff are wonderful. Even when extremely busy and backed up with cases, they are caring and compassionate and professional. Thanks for being there for our pets!

Thank you for the services today. We really appreciate. We loss our pomeranian today and the doctor try to do the best. Thank you Rene

Drive over a hour to this animal hospital only to wait 2 1/2 hours just to leave after not even being checked on, our dog had 2 very large cuts to her neck and head. And we were continually skipped over for new animals coming in with far less treatment needed. I guess the puddles of blood in the waiting room were less of a issue then the cat with a hang nail..

We brought our pup in for excessive lethargy, drooling, and dry heaving after she had some mis-adventures in the snow. We had to wait a couple hours for her to be seen, but once they did an initial assessment in the waiting room they rushed her back and made sure that she wasn’t critically ill. The vet who saw her, Josh, explained what he thought could be her issues in a really accessible and clear way, and made sure that she was well taken care of and that all the appropriate tests and x-rays were ordered. We were really really pleased with our experience, despite the lower than normal staffing due to concerns about the roads. Our dog really doesn’t like going to her normal vet, but I think she was happy to have someone take care of her and figure out what was going on. When we picked her up, she wanted to go and get scratches from anyone who would pet her before we took her home. Really thankful our girl had such a positive experience.

Had an emergency with our little puppy. Couldn’t stop the bleeding at home. This was the only clinic that was open during snow day! They took us in pretty fast too despite the lobby being full. The doctor was so sweet and calmed us down let us know that our little puppy was doing good and getting lots of attention. The whole process took about 5 hours. Whole staff is really nice and polite. Don’t wish for anyone to go through any difficulties with their furry family members, but if something does happen this is the place to GO! Thank you everyone for a great care!

DoveLewis is the place that you never want to end up at, but are thankful is there when you need them. I truly appreciate that they offer 24/7/365 pet care, and service for critically ill animals. It's a valuable and needed service, and the staff are always knowledgeable, professional, and kind despite the challenge of the patients they serve. The quality of care they provide is second to none, and more necessary than ever given the critical shortage of veterinary care currently in the area.

The veterinary professionals at Dove Lewis saved my puppy’s life and I will forever be grateful. He was diagnosed with IMHA at six months old and was close to death when I brought him in. He had three blood transfusions and was hospitalized for six days. His level of care was exceptional, as was communication from the doctor. The prognosis for his condition was a grim one, but seven months later he is in remission. Doctors at Dove Lewis have continued since May to monitor, test, and oversee meds and treatment. They have never done an unnecessary procedure and have been transparent throughout. They were honest upfront about the expense involved but thankfully we have pet insurance. I would encourage any pet owner to have health insurance for their pet. They are a member of your family! Yes, the bills at Dove Lewis were hefty, but not unreasonable considering the knowledge of the team and the level of care. That level of expertise doesn’t come cheap anywhere, in any profession. I have nothing but love for this emergency animal hospital.

These days it's nearly impossible to see a vet, Dove Lewis is the only place who would see my dog in our time of need.. They quickly examined my dog free of charge, witch I wasn't expecting. The vet was a sweetheart. My dog liked her and she normally doesn't let people close to her.

Sat in a room for 4 hours with my pet having convulsions with not so much as an acknowledgement

took them almost 30 hours to care for my kitten who was throwing up and having diarrhea. they consistently told me my pet was next, and then continued to put others ahead of him for hours. they misplaced my pet and thought he wasn’t at the hospital, while he was actively in their care. i was on hold over the phone for hours and couldn’t get an accurate update. do not take your animals here if you care about them!!!!!!!!!!

Our standard poodle developed GDV and needed emergency stomach surgery the day after Thanksgiving, and the staff at DoveLewis was amazing. The vets gave us a clear prognosis, told us the options, outlined the cost, and moved very quickly--saving his life. The cost was less than their low end of their estimate, which was a nice surprise as well. Couldn't recommend DoveLewis more highly.