Pooch Parlor Ponderay, Washington

Such friendly staff, and they did an amazing job with our Corgi. They used a de-shedding treatment that has worked wonders! She looks amazing, and way less shedding.

Only been there a couple times so far, I think they are great, setting up appointments, accommodation for my needs,, and my baby looks great.. I'm very happy with them. My yorkie will go to them for now on. Thank you

OH MY GOODNESS. I am blown away at the quality and care taken with my dogs. They came out looking and smelling incredible. One of my dogs is super shy and timid and they were so patient and careful with her. The other is a husky mix and sheds like crazy.. There wasn't a single hair of undercoat coming out of her and her fur was so soft and shiny. These girls took amazing care of my dogs and I'd recommend them to everybody.

I will never take my dog to this place, again. I was told it would take 2-3 hours to groom my golden retriever. I dropped her off at 8:30. I called at noon because I hadn't heard from anyone, yet. They said, "no, she won't be ready until 3 now, because she's sitting in the tub soaking." I showed up at 3:10 and they hadn't even started to trim her. She said she would be ready by 4. I got a text at 3:35 saying "she is ready." She cut my retriever in 20 minutes. Anyone that owns a retriever knows it takes A LOT longer than 20 minutes to cut a dog of this breed. My retrievers coat had scissor marks all over it. She cut her mane off, instead of "thinning" it, like I asked her to do, her feathers are gone, when I asked her to "trim" them. She looks horrible and this dog has a beautiful coat, normally. She is a "DoubleTake Golden", so anyone familiar with Danielle's dogs, is aware of how beautiful they are. She was there for 8 hours and the girls were laughing at the fact that my dog was all curled up in the back of the shop, because she was so scared.

Always take great care in costumer and pet! Ruby thanks you!

They do a fabulous job! My Yorkie loves to play w the other dogs while she waits for her owner to pick her up! Love the groomers! They do a perfect job!

Great customer service, my Sedona looks amazing. * added to review 8/2020 Wanted to come back an add, I travel around the states Sedona has been groomed in Oregon, Alaska, Arizona and Virginia... but our favorite is here in Idaho. Awesome work, fair and good prices. Staff treat you and your fur baby like family.

Always so very accommodating with me and Copper....even with cousin pups. Such an asset to our fir friend community

My family has had our dogs groomed here for over 20 years. I trust them to take care of my dogs. They even let me stay and comfort my dog while they trim the dog's nails. I highly recomend Pooch Parlor. This is my Airedale, she got groomed today.

Expensive. Call ahead. Good job nice staff.

Great friendly, personal service. She does great work and genuinely cares!

She does a great job

I have been taking my pup here for a year now. He LOVES it and I love the amazing job they do. You can tell how much they enjoy being with the dogs and their attention to detail.

I give it a thumbs up

They take such good care of our Doxie and trim his nails fantastical. ???????? We've been going there for years.

I ALWAY'S feel Appriciated as an old friend. Love Duane and her crew of dog grooming grooms!

We've been having pooch parlor wash our dogs for the last few years. Always kind and do an awesome job!!!

Best grooming job my dog has ever gotten, he is a pomeranian mix and rarely do groomers do anything to his tail and the groomer trimmed it up so nice, I was very impressed with the them in general!

I highly recommend. Very friendly they treat your dog as its part of the family. If you have a dog who has allergies they have a special machine that is designed to help. I've been bringing my dog there for 3 weeks now. When I first brought her she had leathery skin because of allergies and swollen feet. Now since the baths she plays more and no more leathery skin she acts like a puppy again

I called for an appointment and they got me in the next day. My dog looks great and they were very friendly.

Kim did an amazing job. Stella is super soft and smells great.

I have had quite a few groomers because I traveled for work. Pooch parlor is just like family. They go above and beyond. Recently lost my precious yorkie and they had so much compassion. I will and do recommend them to others. My babies are comfortable there and not afraid. Take your pet to them

The absolute worst grooming I have seen in 10 years. Also the most inexpensive. 45$. WOW. I'll never go back there. The owner has contacted me and she was very sympathetic and concerned. She addressed the issues with me and left me feeling much more comfortable. Kudos to her.

Wow..what a great job they did on Teddy. They took their time and cared for him over and above the call of duty! Their prices were no more than their competition yet their care was light years ahead of them. My wife chastised me for forgetting to leave a tip so I will double it next time. Ron and Cindy Lloyd

Pooch Parlor in Ponderay is excellent! My kitty, Sassy had terrible matting that was making it uncomfortable for her to even walk. She was getting depressed, not her usual lively self, and was just nibbling at her food. Every other groomer I contacted wanted to a use anesthesia to put Sassy under for grooming. To my relief, DuAnn agreed to work on her without anesthesia. DuAnn was so patient and loving she allowed me to stay and hold Sassy while she work on grooming out those nasty mats. It took upwards of an hour and a half of starting and stopping to give Sassy a break and get used to the idea of us using the shaving tool on her. DuAnn warned me that there could be some skin irritation and potentially scabbing....but none occurred. The end result was beautiful. Sassy looks like a little lion. Best of all Sassy is running and jumping, climbing trees and back to eating..even asking for seconds, now that she is burning up so many calories. I would have been the last person to believe that just grooming your pet could have such an impact on their health.....but I am a believer now....and I believe in the ability and love that DuAnn and her staff at Pooch Parlor possess. ~Namaste Diana

I so appreciate DuAnn and the Pooch Parlor. She literally saved my little dogs life when she alerted me that my little Cissie may have conjestive heart failure. I took Cissie to the vet, and sure enough, DuAnn was right. Had DuAnn not alerted me, I very well may have lost my precious little girl. Also, DuAnn did such a great job of cleaning Cissie's teeth! Best job I've seen! Thank you so much, DuAnn and The Pooch Parlor!!!!

They are great with my dog!! They do a fantastic job with her. I couldn't ask for more. I can tell they are genuine when it comes to the care of my dog. I am very comfortable and pleased with there services. My dog isn't stressed when its time to go. She is also getting to play with other dogs while there.

:I have had Scottish Terriers for last 15 years, They are high maintence when it comes grooming. I have always taken them to Duann at the Pooch Parlor. They have always been well taken care of while they are there being bathed,clipped and all that goes with the grooming of a scottie. I just got home from picking up my scottie, Mac. and he looks wonderful. Thank you Duann and all your awesome staff for the great work you all do. .

Outstanding service and attention to detail for each dog and how the owner prefers them groomed. Good with suggestions on care between grooming too. My dog had been mauled by a neighbor's dog so grooming was delayed. When the groomers heard about the incident they took extra time to check on his condition and even provided a care package with treats!! They have heart and truly care!! A big thank you for you concern and the extra effort with dropping off a care package!!

DuAnn, the owner, should also be commended for the pet groomer training program that she runs. She is an experienced teacher who trains and supervises a diverse group of volunteers and trainees, who arrive with differing levels of motivation and personal responsibility. She is a patient teacher and compassionate mentor. Our daughter graduated from DuAnn's program. We respect DuAnn's willingness to attempt to bring out the best in her trainees, helping them to be personally fulfilled, contributing members of the community.