108 reviews
All reviews (108)
Yelp (37)
Google (71)
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Leah Calvin
2 years ago
What a great place! Appointments run on time! The staff is knowlegeable, and caring.
Christopher Gaskins
2 years ago
The staff at Lake Grove Vet Clinic are everything you could hope for from a medical service company. They truly listen to you. They ask questions to better get to the true causes of why your pet is not doing as well you want. They don't just "diagnose and done". They don't waste your money by convincing you that something should/needs to be done just so they can generate revenue. They are a true and caring partner in the management of your pet's health and well being. I've been with them for a long time and, despite living relatively far away for the last 10 years, will continue to entrust the care of my pets to them.
Erin O'Hollaren
2 years ago
Wonderful customer care and the vet was fantastic!
Vern Jones
2 years ago
We have been having our cats treated at the Lake Grove Clinic for 15+ years and recently had an emergency with one of our cats. The clinic has been, and continues to be, exceptionally responsive to our needs and that of our pets. There has been a consistency of high quality at this clinic throughout our time with them. The staff is kind, professional, and compassionate. We would recommend them to anyone.
W E
2 years ago
As always the care was exceptional! Dr. Harvey and her team took amazing care of a dog I was pet sitting. It was an urgent situation and this dog had never been seen here before. It was beyond impressive the thoroughness of care she provided. I always recommend this vet. In my years of experience as a client, the care gets better and better. Thank you!
Linda Vallery
2 years ago
I have been taking my pets here since 1992. I would never go anywhere else except in an emergency. Dr. Harvey is the best veterinarian that I have had the pleasure of working with.
Bryan L.
2 years ago
My German Shepherd is kind of difficult with strangers and other dogs, the staff here is very patient and caring, I will only let them take care of Cosmo.
Andy Nichols
2 years ago
Great staff, took my cat Bobo in for 2nd year in a row and always pleased w the service, price, and feedback. He's a very happy kitty and I am as well. Keep rocking it you guys/gals! ????????
kellene haye
2 years ago
I really appreciated the extra time taken with my elderly pug when we were trying to figure out what was causing his symptoms. I also like being able to have lab tests for letting us know what kind of viral infection he has
Stella Reid
2 years ago
Writing this review does not bring me any joy. We started taking our dogs to LGVC in 2002. They took excellent care of our beloved Maeve until the time of her death in 2018. They also provided boarding care for her and our other dogs over the years. Recently, though, their service and care for our dogs is not what it used to be. The most recent example is my daughter’s dog, Belle, who has many health issues, and on August 9, developed a lower GI problem. We called the clinic mid-day with six hours left in their day and were refused care/appointment and told to take her to the ER. We called the local ERs in the area, and either they were not accepting any additional patients that day, or the wait was over twelve hours. We called LGVC back to again ask them for an appointment, which Dr. Harvey refused. They also would not offer us an appointment for the next day and stated it would be at least a week and a half before they could see her and maybe try driving to a Salem ER. This is no way to treat a pet parent of many years. The lack of compassion was astounding and bordered on cruelty to our Belle. We did end up taking her to a local ER, where we waited till one o’clock in the morning without ever seeing a doctor or vet technician. We ended up leaving when we no longer felt safe waiting in the car at that time of the night. We subsequently secured an appointment with a different veterinarian clinic, later that morning. I have read other reviews which indicate the clinic is under new management. I do not know if this is the problem, but something has changed. From once being a clinic who came to my home in 2015, when Maeve’s leg was run over by a car, and providing transportation for her to the clinic because I was so upset, to refusing to provide care for our Belle when she is suffering has led me to write this review. I can no longer recommend this clinic to family, friends, or neighbors. 9/14/21 9:28pm Your response illustrated my review beautifully. Oddly another clinic accepted our Belle as a new patient sooner than her “established’ vet would have seen her. So your excuses are not valid. You have no compassion for your pet patients and hide behind excuses. There is so much more I could include in this review regarding her misdiagnosis of Cushing’s, over-treatment with expensive medication, and tests performed by your clinic that have contributed to Belle’s current health issues, which were confirmed by an internist specialist at a local pet hospital. I hope pet parents read this and think twice before using your clinic. Your care and love for your patients surely have changed over the years, and not for the better.
Elaine Burke
3 years ago
The assistants and the veterinarian were generous with their time and compassion. The veterinarian took all my concerns seriously and made sure she addressed all my questions and provided suggestions as appropriate.
Audrey Buchanan
3 years ago
Dr Debess was very thorough and compassionate. We felt cared for and not rushed. We will definitely see him again.
Lindsay K
3 years ago
Profoundly disappointed that they didn’t let us know that they are still doing curbside only. I have a high anxiety dog. I would have gone to one of our past vets (all of whom I have confirmed are doing in person) for this simple booster vaccine tech appt. What irritates me the most is that in making the appointment it was never stated that it was curbside only (when previously they always called it out - as did other vets I’ve called). Sure, I could have asked - that’s on me. But I’ve made many appointments in the past year for my 2 dogs and it just seems very sneaky that now they’re not mentioning it.
Cassidy D
3 years ago
They truly care about my pets and are the first of three vets to help our rescue kitten recover from a mysterious skin condition. The process with our kitten has been stressful, sad, and expensive; however, the staff at this clinic is not only knowledgeable but encouraging and professional. We at times felt little hope for recovery for our peaches and this clinic has helped us navigate her recovery for the last 4 or 5 months. Thank you so much Lake Grove Vet! We know Peaches would be happy to be your Mascott one day ❤
Bobby Shores
3 years ago
Went there with my elderly Dachshund Cooper and they were extremely gentle and affectionate, they were quick to provide service and managed the appointment very quickly. I did receive some bad news but the doctor handled telling me in an extremely delicate and sympathetic way. This is the best vet clinic, hands down. UPDATE: Unfortunately Cooper has passed very peacefully, but these vets are ABSOLUTELY the best. After he passed they sent me a sympathy card where everyone signed it with super personal caring notes about Cooper. You guys are actually the best, it meant the world to me. Thank you Kathryn, Jade, Stephanie, Leah, Renae, Joy, Desiree, Joy, Darian, Mindy, and Rachel. You guys wrote beautiful messages that really warmed my heart. If I could rate higher than 5 stars I would
Kim Ware
3 years ago
We have been taking our animals to Lake Grove Vet for years. While the clinic is under new management, the staff remains kind and compassionate to the pet parents as well as our precious pet family members. Thank you Lake Grove Vet clinicians and staff.
Crystal G
3 years ago
We love Dr. Taylor and the staff at Lake Grove Vet! They have taken excellent care of our elderly dog! Highly recommend!
Kathy Gadler
3 years ago
We have used Lake Geove Vet for many years, caring for many of our beloved dogs through their lifespan. We have always had large breeds. I highly recommend.
Tammy Arndt
3 years ago
We really appreciate the care our dog receives. We have used their services for over 10 years. They always inform us what will be done and the estimated cost. They answer all our questions and concerns. We also appreciate their follow up. They really seem to care about their patients. I would highly recommend the Lake Grove Veterinary Clinic. Awesome team!!
Rob Leggett
3 years ago
They always do a good job and take good care of your pets especially during the pandemic. I highly recommend them.
Caryn Anderson
3 years ago
Everyone at Lake Grove was so kind and caring. We felt our pup got the most thorough and best care by Dr. Harvey and her staff!
DjGoldenheart 69
3 years ago
No matter what they are there for you and your pet
Connie Dalton
3 years ago
These guys are the very best! I will always trust them with my pets!
Tianna Campbell
3 years ago
Horrible PEOPLE. Dont try. They were very rude.
Melissa Archer
3 years ago
Bear is not the best patient with major anxiety going to the vet especially now with masks and without family in the room but Leah and Dr.Taylor went above and beyond to make him comfortable and get what needed to be done completed as smooth as possible. They even gave Bear a toy to go home with which has not left his side since coming home from the vet!
Safiyyah Moustafa
3 years ago
I have taken all my pets to Lake Grove for 15 years. From new pet check-ups to emergencies and even having to say goodbye to my furry family members, Lake Grove ALWAYS exceeds my expectations.
Metra Augustin
3 years ago
I could not even get a neuter estimate as I am new to this area and researching vet clinics! Price is no issue but the fact that they won’t even give a ballpark seems to me they are more interested in making money by getting a first exam. Think first before you make an appointment!
Edric Fawkes
3 years ago
My dog absolutely loves coming here, and loves all the staff from the office workers to the assistants and especially his vet. I highly recommend this place.
Christine Limperis
3 years ago
I cannot say enough wonderful things about the staff and vets at Lake Grove! I am fostering a wonderful golden retriever who needed immediate care, which is hard in the current COVID19 landscape. Lake Grove got me in the same day within 30-minutes of calling their office. They were attentive, caring and incredible thorough. I listen with a game plan to get my sweet girl healthy and could finally sleep through the night knowing she was seen by professionals. Every person I connected with - the receptionists, staff, Dr Taylor - were friendly and allowed me to talk and ask a ton of question. Highly, highly recommend!
Cori Jo Gamburd
3 years ago
Each individual that works there truly cares for your pet-from the front desk, vet techs, and doctors-they are incredible. Would highly recommend.
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Business Hours
Monday
8 AM - 7 PM
Tuesday
8 AM - 7 PM
Wednesday
8 AM - 7 PM
Thursday
8 AM - 7 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 4 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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