VCA Kent Animal Hospital Kent, Washington

okay, so medically wise & the quality of taking care to fix our sick pets, I'd give zero complaints as the timing, thorough, & careful with the animals. But the pricing is absolutely outrageous!! we are in the pandemic & loss of employment and if we have an emergency we have to go to VCA, because can't get into regular vet would would do the same exact thing except you'd pay half of what you charge here.

This facility does not provide International Health Certificates for pets as stated online.

We have always received professional care from VCA Kent. Everyone works so well to give our cats the best care possible. My girl cat has been coming to VCA since she was a young girl kitty, and she passed away with dignity and respect in VCA. The staff had so much respect and kindness, and it warms my heart VCA staff were with us from beginning to end of life. My girl kitty's brother has been going to the doctors and they are nothing but the best for him. Thank you everyone at VCA Kent, I trust my cats lives with VCA. So much has been done to keep us informed on every aspect of my cats care.

Went there on emergency for a our dog. the people couldn’t be nicer ‘Got to see the veterinarian very quickly and charged us a fair and reasonable price. I recommend a this veterinarian to anyone

I have never had so many issues at a vet in my life. Either they don't call you about an appointment reminder, or they forget that you called to schedule an appointment, and say they don't have any record of it. OR they'll schedule an appointment for you without your consent in the middle of your work day. More than once I have been sitting in the parking lot with one of my cats, waiting for them to get it together. Their communication is absolutely terrible. When I actually get an appointment, they seem to be finding more and more diagnoses which end up costing me more and more. I loved the VCA in West Seattle and expected the same service once I moved. I am finding a new vet immediately.

The staff at VCA, Kent are extremely helpful, and Dr Brockett is one of the most considerate vets I have ever met. She is very patients and explains well. I truly feel like she has my pets best interest at heart.

After getting refused walk in and same day service everywhere I had called, my cat was not pooping and was in a lot of discomfort. The other vet places called didn't consider her situation a emergency. They wouldn't let people come inside and would only check in at your car if you had made arrangements. This place took her in less than 2 hours after I called, and was very detailed in collecting as much info about her to help with whatever issue she was having. They walked you through everything before moving forward. They offered the best resources and was willing work with us for her bill and offered a few discounts and got the visit for $25 besides whatever else was needed. They were not in it for your money, they were all about the pets concern and what was best for her. They even clipped her nails and got the hair mat off her back for free. We had a hard time removing it at home because our cat wouldn't let us come near it, unless she was in a deep sleep. All staff was nice, we'll spoken and seemed very sincere. I don't think they could have made it any better. I was very happy with their services and made you feel comfortable with leaving your pet with them. Also we had something not work out and ended up help us through their lunch break just to clear things up and to get her in. Our cat could barely stand because it hurt her, when we took her home she was nugging us and was at out feet soo happy. That's when I figured, even our cat was thankful. They follow us next day with a check up call if she had a procedure done, and any follow up visits are free. I had other pets and taken them to other vets, and no other place could compare to these guys. Hopefully others have had the same experiences with them as well. When we were soo stressed and worried because our cat had a fever of 106 and I believe she wouldn't have made it another night, they made it as easy as possible for you. Very thankful..

The staff I interacted with define "the extra mile". Their customer service makes the difference. Dr's Newman and Brockett, and Vet Tech's Lacey and Hannah were just awesome to my dog and so patient with me when I had so many questions. I asked for partners in my dog's care, and they have been just that.

My dog, Heidi, and I came in on Saturday, 2/22 for her physical exam and vaccinations. Dr. Brockett was very gentle with Heidi who is normally very nervous around unfamiliar environments. I was so pleased to observe that Heidi seemed stress-free during her physical exam. The doctor, instead of walking Heidi with the lease, picked her up and carried her from the exam room to the vaccination room, across the hall, and back. The doctor was professional, knowlegeable, and genuinely compassionate.

I understand that you are closed due to facilities issues. VCA Covington are willing to honor your CareClub membership services but are finding it equally difficult to reach you. The voicemail box is full, the app won't allow me to schedule appointments or send messages, and you do not have messaging enabled on your facebook page. Please reach out to the Covington VCA hospital manager and arrange for them to temporarily honor the membership or cancel the membership and refund the several months you were not able to fulfill your obligations under the CareClub contract.

Front desk reseption, and vet tech were very nice and accommodating to my spoiled cat. They did great

Used to love this place but the customer service has tremendously declined.I for one is huge on that part, if I chose you or any business to get my hard earned dollars you better at least try and make me feel you deserve it....just being honest here !

Vet lady was ok. She wanted to charge me more than vca down the street. Do not plan on going there again

Love visiting this place with my animals, always friendly and helpful !

Great Experience All Round So Far! We're not done with my little PiPPi and getting her back on track with her health. I had a not so great experience at another establishment and VCA Staff did exactly what I was looking for, needed, and wanted, where the other place had no clue what I was wanting to do after explaining it several times. The Young Lady, here at VCA, knew exactly what I needed first explanations and no trouble or "I Don't Understand" ~ Several Times! ???? Looking Forward To Getting My Pup Back To Good Health With The Care Of VCA Staff! Every Person I Experienced, Were Very Attentive and Clear Communication In Regards To Instructions. Thank You! ????✌

We always have a great experience here. Marvin (my Corgi) loves everyone here and they always take the best care of him.

We brought our dog to the VCA for bad breath. We could see some rotten teeth but at 9 years old we weren't sure if it was worth pulling or let go. 1st they sold us pet insurance, then at told us they should pull all rotten teeth at an additional $3500 out of pocket..2nd our dog couldn't eat for 2 weeks and they wanted now another 2k worth of test to find out why a perfectly healthy dog before surgery now cant eat or sleep..3rd a week later at an emergency veterinarian we found her throat later was badly swollen still 3.5 weeks. Our dog is now dead due to this vets surgery and we are out thousands for bad breath

The vet and tech that took care of out dogs was great.

Very nice staff, even in COVID times. Drive up, call them to check in, then they come out, grab the animal, and then update you along the way. Paying was super easy with their text to pay link.

Been a client here since the 1980s. Excellent care for our pets. Vets and staff have a good rapport with the animals and are very knowledgeable. Love the people here!

Dr Vellandi-Swenson is the best vet I have had the pleasure of meeting. We have stayed with this place so long just because of her. Now though we decided to find a new vet because of distance but we will always miss this vets staff. We will miss you so much dr vellandi! Update: 9-9-2019 I was too hard on this clinic. Yes mistakes happen but these are good people. My dogs went missing and because of Kent VCA I got my dogs back. Enough said. 5 stars.

This is an exceptional facility for our pet's needs. The staff are so friendly and kind, going over and beyond to ensure each visit involves the highest care possible. We recently boarded our dog and we always know she will be well cared for and treated as if she is one of their own. We give VCA of Kent 5+ rating.

We brought our recent rescue for a first vet visit here. Amazing, helpful team. Our dog was sick and now he is healing and happy. Thank you!! ♥️

Every employee were exceptionally knowledgeable.

Love it. Great veterinarians.

Very friendly and were very caring for my cat gave us all the information we needed + some thank you for all your help.

They truly care about your pets, and do their very best to follow up and check in with you about the issue and give fantastic recommendations ♡ Thank you to all the staff at VCA Kent for helping me with Pepsi ♡

I had them remove my file from there patient list. I had got medicine for my cat from here and when I went to refill it they said they don't carry it anymore so they called to confirm the other VCA in Covington had the medicine. So I promptly drove down there and said I was the one they called for I waited in an empty waiting room for 15min for them to come out and say they do not have it. They said the Walmart across the street has it for sure (they did not). I called this VCA back and asked them to just order the medicine as they said they could. A week later I call them back to see why I haven't heard anything and they told me they could not order it until my cat came in for a check up. The Dr. Already told me my cat would be on this for the rest of his life for his not life threatening issue.

My dog was hrut and they said we don't have any openings

Great place and awesome vets.