94 reviews
All reviews (94)
Yelp (39)
Google (55)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Liz E
2 years ago
The staff here is great across the board.
Scott Terrien
2 years ago
As a DoorDasher I usually turn down requests to pickup products...with long drives and low pay
Danlei Chen
2 years ago
Really bad service, have interacted with several Banfield in the area and this is the worst in turns how they are treating their customers. Really disappointed
danika risher
2 years ago
They always take wonderful care of my pets.
Heidi Draffin
2 years ago
They took care of us beautifully.
Mark Sun
2 years ago
I got no answer after they confirmed me in two business days for a vet prescription. Very hopeless. Anyway sometimes they made great jobs, it depends on who accepted you in the front desk.
Stewart
2 years ago
Good docs. But as another post mentioned, their receptionist (the older lady) is incredibly negative. It makes for a bad experience.
Saraswati Kaja
3 years ago
Very careless job. Asked me to take bandage off after some time. Found that the needle set is as and no shaving was done in that area...see pictures. Had tough time to remove it and fix it as hospital was closed
Jaime Pourier
3 years ago
Love these guys so much???????????? great prices
Adam Krilevich
3 years ago
Really great staff that cares about your fur baby
Qingxin Wang
3 years ago
9:00 AM, 2/08/2021, the lady worked at the reception desk made us feel very uncomfortable. She had very negative attitudes when speaking with us, including another customer who was waiting behind us. We were just confirming we need to come back at 3-5 pm to pick up our dog, she said we can wait (for 6 hours) if we want, and she asked the customer behind us "wait outside" toughly. I don't know whether she knows we are the ones who pay for her salary. We are not deserved to her bad manner.
Geraldine Bolick
3 years ago
Love the staff and vets here. Great people
Caterina Castro
3 years ago
It's an absolutely chaotic experience that traumatizes the animals and the humans but it's worse for the animal... absolutely unprofessional... I should have left except for I really needed my dog to be treated for an ear infection I would not recommend Banfield to anyone especially this one in Issaquah it is traumatizing for the animals... they literally drag your animals into the exam room... the employees are frustrated disgruntled exhausted and have no patience imagine what they do behind the closed doors if they do this to the customers. I would not recommend this place especially a number one for how they dragged my dog into the exam room and try to trick him with with not even warning us or asking us to work together it's traumatizing it only makes an animal and humans more fearful... it was horrible it only gets were asked if you call to ask questions or clarity the Better Business Bureau needs to be contacted. This is a very very unsafe place for animals to be shuffled in and out of and there were no protocols for covid-19 we were crowded we were all speaking to vets and people boss Shoppers were walking around us there's no privacy there's no confidentiality it can't hear there's nothing but chaos imagine with the animals are going through I'm letting you all know this because something has to be done for the animals
Robin Polak
3 years ago
They take great care of my dogs.
Ms Christenson
3 years ago
I had the most amazing experience here. I am still taken back by my experience. The staff was kind, helpful and the store was in order. However it was a fellow customer that i would like to thank in particular. She was so kind and caring that she bought a little bed (and more) for a kitten that was abandoned by the mom. I only dicovered the kitten because a dog had found it and just wanted to play???? with it im sure but had the kitten in his mouth running through a feild. The kitten had already endured so much in just its 1st week of being alive. Thanks to the kind actions of the lady at petco i was able to get the kitten the necessary items she would need to be properly cared for. The kitten is doing well. She is happy and playful. I just wanted to say thank you agian for your kindness, generosity, and compassion. I am truly grateful.
Menudolvr
3 years ago
They take care of my fur kids
Maria Esther Hamblet
3 years ago
A place to trust your pet, puppy or old cat
Kristopher Conley
3 years ago
As long as you are on one of their wellness plans you couldnt get better care. A little pricey but they have great, friendly, knowledgeable, staff and my dog is always well treated.
Kamal Bharal
3 years ago
Highly recommend, DR Bailey. Rest of the staff is also very caring
Amanda Bawarski
3 years ago
Minus making appointments without my permission Banfield has been amazing for my pets
Ron Hancock
3 years ago
We have been going here for years and we love their care and compassion for our two dogs.
Vicki Sorensen
3 years ago
They asked questions about what was going on and what we had done up to that point - and then they checked out all 3 of our animals - they helped one feel better and he is getting better and almost himself again
Xiao Xiong Mao
3 years ago
Love Dr. Hymel and her wonderfully caring nature over my kitty, Sunflower.
Angela Lillie Blanks-Bennett
4 years ago
Great place for check ups. The vets are wonderful.
Betty rasband
4 years ago
They take really good care of my fur babies
Brandon Boseck
4 years ago
Great front staff. Drs are a little rushed
Cheryl Farmer
4 years ago
Would never take my pup Scout to any other doc. Dr. Shri and the entire staff are the absolute best! I drive a long distance to stay with this clinic for this reason.
Elizabeth Benzinger
4 years ago
So caring and nurturing with great follow up.
Ian Bojarski
4 years ago
Weekend appointments. Friendly and knowledgeable staff.
Jon Randall
4 years ago
I've been taking my dogs here for years. Great staff that cares about the animals.
show more reviews
Business Hours
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
7 AM - 6 PM
Sunday
8 AM - 5 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?