Cheam View Veterinary Hospital Chilliwack, Washington

Excellent vet office. They are always accommodating and you can tell they really care about your animal. We've had experiences from in office nail trimmings to at home euthanasia and have nothing but positive to say. I rated 4 stars simply because you do always need to expect a wait in the office... This of course because they are a popular and we'll trusted vet clinic.

After almost 5 years we’ve made the difficult decision to take my cat elsewhere. She started having urinary issues and problems passing bowel movements a couple years back. Initially I’ve got to say the standard care was phenomenal. She would always come back happy and healthy from a visit. Whether it be that so many people got pets during the pandemic and they’re overwhelmed, the quality of care has seriously deteriorated. Vet is increasingly uncommunicative, doesn’t give you instructions for how to make your pet healthy in the long run. Provides “solutions” that are just bandages. Getting hefty bills with no explanation of what treatments are happening, and when you call or ask - one worded answers. Took her to another vet this week, found out she had a past dental infection that was in her records from this place that the vet NEVER told us about. I took her for a literally dental exam and they said everything’s good. But the records show otherwise. She’s also severely dehydrated and has colon issues. I’ve shocked and disappointed that this could even happen. Vets have an onus to speak on behalf of our beloved pets and I swear she would have died under the care of this place. If I could give zero stars you bet I would.

We took our dog to this vet on December 11th because a big lump appeared in her groin and she was vomiting. We suspected it was a hernia but the vet here very confidently told us it was not. He then proceeded to ask us what she had gotten into because he thought she had a blockage. He didn't seem to believe me when I told him that she hadn't gotten into anything. He wanted to do x-rays etc of her stomach to look for a blockage. We declined because we knew she hadn't gotten into anything. Since it wasn't a hernia we had them do a cytology of the lump. They said we would get a call with the results in 48-72hrs. Well, long story short, we wound up at another vet over the weekend who immediately told us it was a hernia and that she would need emergency surgery. I wasted $275 at this vet for them to a) tell me it wasn't a hernia and b) take a sample of my dog's intestines and c) not even have the decency to call me with the results (it's been almost 3 weeks) and say that they messed up. Don't waste your time here, rather drive a bit further to a more qualified 24hr vet.

Very kind and caring staff when I've had to bring my very sick and old dog in to be put down. Very kind and helped me with how the process goes.

I didn’t want to write this but after reading reviews it sadly seems I’m not the first it happened to. December 20th, around 2am, my dog started losing her bowels but was still breathing. I frantically call this place, being the only “24 hour” vet remotely close in dire situations, and tell the vet how I believe my dog is dying and needs help immediately, and for him to say nothing besides “we’re closed”. Which led me to having to drive to the second closest one in Langley which was over an hour drive, where they told me after looking at her that her heart stopped beating shortly before arriving. I’m not saying that this place for sure WOULD have saved her. But they definitely had the chance to try and help, and didn’t even consider taking the time to help. I don’t think this guy has love for the pets that he does deal with, and I would avoid going here at all costs, even if he gives the chance to take a look at your loved ones. If you want to take your pet somewhere that will take care of your pet past normal closing hours don’t waste you time here, take it to the 24h one in Langley. They took great care of our little one, gave us our time/space saying our goodbyes, and really showed their condolences to us and made us feel comforted.

Definitely stay away if you want your animal to live. Staff is amazing, the vet/owner is a joke.

My 10 year old cat escaped our house and was hit by a vehicle and brought to this animal hospital by a neighbour(my cat was there for 2 hrs) With a broken pelvis and two broken rear legs the vet advised me off his injuries. Offered up some extensive things that they could try and do. But after hearing that if I hadn’t called back with in the hour they would have put him down anyways so I made the decision to put him down while in children’s NICU with my baby. The receptionist was about to tell me the cost and then stuttered and shied away in mid sentence and explained she would send the receipt via email. I assumed a price from a past experience with euthanizing a small cat and, though, at the time thought the lady’s behaviour was off I had a lot going on and didn’t think to get clarification. I was billed over $300 and given no receipt or explanation for the higher charges. My experience with this animal hospital just doesn’t sit well with me and based on that I wouldn’t recommend it.

The staff were so nice and explained everything to me every step of the way :)

Cheam View used to be a good clinic at one time. However, Dr. Chahal has changed and became money hungry. He said my dog, Jazzie, was in complete liver failure and said he didn't know how long we would have with her. He gave us a new medication for her and she was on that for a few months. We decided on going to a new clinic and found out her liver is okay. Found out the way they do the blood test for that at cheam is inaccurate and the animal has to fast before its done. Dr. Chahal should have known that. Jazzie was on a medication she didn't need which could have harmed her if she stayed on that. I've learned my lesson on going there and advise no pet owners go there if they value their furry friend.

I frantically called in at 2am as I heard my 4 month old kitten choking on something, to my absolute disgust this man listened to me explain my kitten's situation and promptly hung up without saying a thing, 4 times. Unfortunately my kitten, Evie, passed away afterwards as I couldn't manage to revive her after managing to remove whatever she was choking on. Any sort of guidance and advice on keeping her alive would have been greatly appreciated, what a sorry excuse for a vet, person, and "24 hour emergency service". Not to mention all these childish replies to people's reviews of your business is pretty pathetic.

My cat suffered from large cut on his tail. Valley vet told me it was very bad and his tail needed to be amputated (we booked the surgery). I contacted Cheam the night before to see if I can come in without an appointment for another opinion as this was a major surgery. When I arrived Dr Chahal took one look at the tail and told me to cancel the surgery, and that his tail was healing fine. My cats tail is completely healed and he got to keep him tail

Appreciated them being open all hours and seeing our dog on short notice. However, didn't seem right they don't allow you to go in with your pet. High pressure to get bloodwork, etc done, even though our dog was having an appt with his reg vet the next day.

Worse place ever I cant say enough about please dont take your beautiful family member here They are horrible in the back (drs) front staff are kind The clinic is all about the money broke my heart listening to what they had to say Please people do yourself a favor an research as much as possible This clinic is all about money not about your love one They are bottom feeders

The doctor and staff at Cheam View were amazing when I brought Sally in on a Saturday evening. She had eaten some rocks while camping and was displaying all sorts of weird symptoms. I'm not from the area and I don't know which vets are good in Chilliwack/Hope. Cheap View took care of her and showed me her x-rays and explained everything to me. I would definitely use their services if in the area again! *picture of my little rock-eater for attention

Exceptionally pleased with how our cat Seth was quickly and professionally treated!!! Kudos to Dr.Chahal and staff! Thank you!!!

My cat "Shadow" eat some Lethal Lilly leaves from a bouquet of flowers. Cheam was the only Vet who would take her! The Doctor and the Team saved her Life! We are truly grateful. Their dedication professionalism and love of pets make them truly remarkable! Thank you!

What an amazing Dr and staff! I was in total crisis after my sweet 15 year old chihuahua/Pomeranian was viciously attacked and almost killed by another dog. We were camping and from Calgary when it happened so I knew no one here. I was directed by police to this clinic and Dr. Chahal was honest and caring. He was convinced he could save my dog, so after 3 hours of intensive surgery, he made it through. A different vet would have put my dog down. The tech staff were completely involved and caring. There were so many people who told me I was in good hands here. Yes, there were wait times, but everyone was willing to wait as he was so good. Seven days later, my 15 year old best friend is healing and walking! Dr Chahal said “I can save him” and he did! Thank you so much to this clinic for allowing my little guy to keep living his life. Please…don’t give up on your dog! This clinic is awesome!

My friend took her dog in today to get him healthy again. he wasnt feeling well at all and their vet that they usually go to didnt have the doctor in today. NEVER EVER go to this vet even if your pet is on the verge of dying. My friend tried to call them to see what's wrong with her dog and to get updates and she kept on being put on hold. How the heck is a vet allowed to do this??? Her dog is her child. This is EXTREMELT irresponsible and I wouldn't trust this vet ever again. Her dog ran out from being terrified and her dog is never like that. Please dont go to this vet ever.

A late night emergency for our pet was handled clearly and calmly reassuring us we did the right thing by bringing him there immediately. A thorough examination and treatment had our pupper %100 in about 18hrs. Vet was informative and clear on the possibilities up front. Stressful times of course but if you find yourself in need of emergency vet be reassured this is absolutely the right place to take your pet.

Very pleasant staff. Took good care of my cat.

I have to give a HUGE shout out to the staff and vet here! My families dog was basically sent home to die by another animal hospital and I refused to let that happen. I called Cheam View and spoke with a woman on the phone who was ready and willing to help us with getting answers and getting our dog healthy again! As soon as we brought him in they hooked him to an IV Flush and administered medication. After being told that our dog would need a blood transfusion and surgery by another animal hospital we didn't know what to expect but he recovered from what was possibly mushroom poisoning and is back to his old self!! Thank you to everyone that cared for him and took such good care of not only him but us as his family!! This will be his vet from now on if he needs anything!

My dog was very lethargic and peeing blood and had been sent home by another vet pretty much to die. A friend told me to take him to Cheamview. As soon as I walked in and told them my story they took him into the back and started him on an IV flush and other meds. After almost 36 hours of these treatments he was able to come home with me. The doctor and the staff are excellent and caring. This is the only vet I will trust in the future.

Always a good experience at cheam vet. They are emergency so 24 hr is available when needed. Friendly and very helpful.

Amazing staff! So caring and loving to my pet. Couldn't ask for better care from a vet❤️???? this opinion has changed. Major staff change has made me rethink if I will go back.

Have always had great care of my pets there! Dr Chahal is amazing and loves his animals. I've been going there for over 10 years. Never had an issue, only the best care. As my dogs age, I'm sure I will be going there a lot more! :)

I am not one to post negative reviews but this has been the worst experience I have ever had with a veterinarian. I had a dog fight situation and my dog required medical care and stitches. I was referred by my regular veterinarian only because the new staff member there didn't actually speak with my vetrinarian and explain the situation, regardless I have spoken to my regular vetrinarian and have been reassured this will never happen again. I was given Cheam View as an emergency contact and was thankful that I could bring my dog in right away. Everything was great upon arriving, my dog was taken to the back to be assessed and I was given an estimate of $1050-$1850. I declined xrays and at that point Dr. Chahal circled the $1050 and crossed out the $1850, I reviewed and signed it. In hindsight now I should have asked for a copy or taken a screen shot. I was then advised I had to make a deposit of $1000 before any treatment was even started. My dog was taken in at approximately 3:20 and I was assured that I would be called with an update. At 5:30 I made the first call, as I had not heard from them, and was advised she was still waiting for surgery. I then called again at 7:30 and was advised she was in surgery . At 9:30 pm I still had not received any sort of update, so I called back again and was advised I could pick up my dog at 11:00pm. I also asked the receptionist the final cost of my bill and she advised me she was working on it and would call me back, which no one ever did get back to me. At 11:00pm I arrived to pick up my dog and was advised that my balance was an additional $675. I was completely shocked, as I was expecting maybe another $100 for medication from the estimate I had been provided of $1050. It was explained to me that the surgery was more involved. I was honest with the staff and said I could pay an additional $200, explained I had to make financial arrangements and would pay the remaining $375 at her suture removal or earlier. The staff member went back to speak with Dr. Chahal , came back upfront and told me my dog wasn't ready to go home and I could get her in the morning when I came back to pay my bill. I was extremely upset and asked to speak with Dr. Chahal, he came upfront and says he stands by his estimates, brings my estimate back and the $1050 had been manually changed to $1550. I was really angry as that was NOT the estimate I signed. He and his staff member then went further to say I was mistaken, calling me a liar, and that it was changed while I was there and that if I had paid the balance I could take my dog home, so she was basically being held ransom. On top of that I would have been charged for an overnight hospital stay. By now I am furious as I understand that an estimate is exactly what it is, an estimate, but to have it manually changed after the fact, then be told I was "mistaken" is complete BS. I have worked with a surgeon for years and give estimates everyday, not once has a SIGNED estimate ever been changed once the patient has signed it. Then, to be told when to pick up my dog, arrive to get her and be told she isn't ready to go and when questioned why I wasn't notified earlier and told they were "too busy'. I called both Dr.Chahal and his staff member on that and said I called 3 times and someone answered the phone every time, so how can they be too busy to have the courtesy to call if your dog isn't ready? I was then flat out old I cant take her home because of my balance owing. By this time it was a heated discussion as Dr.Chahal was not making any attempt to listen to why I was upset, the fact the estimate was changed and the excuses why I couldn't bring my dog home. By now Dr.Chahal is telling me I can take my dog and pay at suture removal, so as far as I am concerned he isn't concerned about the dog or the owner, only the money. At this point I want NOTHING to do with this clinic again so I go over my financial means, told him he got his money and that I want my dog. Make sure to get a copy of your estimate as it seems to be about the money

"A vet is guilty of PROFESSIONAL NEGLIGENCE if they don’t meet the standard of care based on what other vets would reasonably do in the same circumstances. NEGLIGENCE is harm, loss, injury, or damage of some sort. For example, a vet might prescribe an inappropriate course of treatment and your pet dies or is PERMANENTLY DAMAGED as a result." This is EXACTLY what happened to my poor dog at Cheam Veterinary Clinic. My golden retriever had an issue with his ear. We mistakenly took him to Cheam View Veterinary Hospital. However, after a few days, my dog's ear started to look a lot worse than it did before we took him there. He also would whimper a lot and just lay on the floor looking sad. So we called the clinic, and they "tried" again. The day after that he looked even worse, So I took him to a different vet to see what had happened. Well, according to the real vet, Cheam Veterinary Clinic had just charged us $2000.00 for 2 botched surgery attempts and on top of that, according to a real vet, BOTH surgeries were perfomed WRONG. Also, the real vet told us that because the surgeries were done wrong, they cant fix any of the damage done by Cheam Veterinary Clinic without doing greater damage to my dog. According to the real vet, because of Cheam Veterinary Clinic's negligence, my dog's ear had started to go necrotic (tissue dying) causing him extreme pain and as a result of the botched jobs, will now most likely lose most of his his ear AND hearing. According to the real vet, my dog had been in extreme pain because of the butchery done to him at this abattoir. So I called Kuldeep Chahal, owner of Cheam View Veterinary Hospital, to let him know what happened, but he did not appear to be at all surprised, like this was not the first time he had experienced something like this, which was very strange and very concerning. His response to this horrific tragedy was to lie and then deny any responsibility, accountability or liability and said that, even though he owns and works at the clinic, AND claims that all he did was 'assist' in the procedures, (B.S!!! ) , that none of it was his fault. Your clinic, your responsibility, whether you like it or not, ethically AND LEGALLY.!! I said I ought to take you to court. He said go ahead and sue me, I have insurance. REALLY? That's how you respond? Instead of trying to fix the situation or make it right, all he did was argue with me and basically, express that he didn't give a damn about me, my dog or anything that had happened to him at his clinic. When I asked for my money back he told me to go pound sand. I have filed formal complaints with the BC College of Veterinarians and the Better Business Bureau. If you take 5 minutes to search this place online, things like this are apparently a REGULAR occurence!! WOW!!! Why aren't the police and the province after this guy and his wife? (owners). AVOID THIS PLACE LIKE A PLAGUE. DO NOT TAKE YOUR POOR ANIMALS TO THIS WILLFULLY NEGLIGENT, APATHETIC, LYING, COMPLETELY INCOMPETENT, SLAUGHTERHOUSE!!!

Caring, attention to detail, informative at every step in the process. A bit higher cost, but you get what you pay for, full value. Very good place for animal care.

Excellent service! Dr Chahal is very professional. He saved my dog from parvo.

Dr. Chahal is one of the best in the area. He was kind and generous with my dog's treatment. I had a bad experience with other vets who are very unreasonable with their bills but cheamview is different, they actually care about the animal and look past the money which is very rare to find. I reccomend cheamview