PetSmart Burlington, Washington

302 reviews

Book an appointment

Online booking unavailable.

Please call

(360) 757-1616



*with JustAnswer

Reviews: PetSmart (Burlington)

All reviews (302)

Yelp (15)

Google (287)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

John Wallis

2 years ago

Nice little store for pet supplies. They have a large selection of fish and a few reptiles and birds. All the animals look healthy when we've visited which is a huge plus. There is also a pet grooming area in the back and an adoption area for local cats. We found our last cat here.

antonio parisi

2 years ago

PetSmart is always ok. Petco however .....? I just bought a $20. fish from petco ( because I wanted it) and when the trainee tried to catch it with his hands( 7 inch pleco) I asked him to please stop and get a manager, he got upset, I explained to management that i didn't think it was appropriate to hand fetch my fish, she told me they could do as they please and that I " needed to be quiet and stand right there while I get your fish , because I was being rude for telling them how to do their job" . Worst part is that there is no complaint dept. Petco I have 7 - 75 gal tanks, YOU , just lost all my money.????

Stephanie Rasmussen

2 years ago

Good selection, friendly staff, clean store.

Joseph Picotte, Jr.

2 years ago

These guys always have the cat food and treats for my Beloved Cisco!

Michael Bollinger

2 years ago

Everything you need, even neon fish


2 years ago

Very clean. Well kept fish tanks. Organized.

Kathryn Fisher

2 years ago

Customer Servace you only get asked if you need help when u check out when I asked for help otherwise they ignored me and my elderly mother. Very disappointed

Brandi Bailey

2 years ago

My dog is scsred becsuse of the vet.. but they were all amazing helping him feel ssfe

starlight thebest

2 years ago

I really love this place

Insiteand awareness

2 years ago

They have everything for your dog or cat here. I got canine aspirin for my dog and rubber pet booties for her paws there.

Kristopher Mann

2 years ago

This place has everything you need for your animals. From grooming to vet services, food, toys and pest repellents.

Lynda Jacques

2 years ago

They even had a raincoat for my chihuahua/pug (just 6 lbs of her).

Michele Jones

2 years ago

Bought the cutest outfits for my fur babies and since he was so good shopping he got to pick out a toy.


2 years ago

Friendly staff, affordable prices, and plenty of options for your pet

Todd N

2 years ago

Prices are a bit high, great selection though

Wendy Julissa JACOBSON

2 years ago

Great, clean store. A little pricey but good quality...

David Malone

2 years ago

Friendly staff. Everything I need for my pets. Better than the competition.

Kenneth Edens

2 years ago

Always friendly and helpful staff. The guy checking us out was super friendly!

Tiffany Chaney

2 years ago

Friendly and knowledgeable staff. Also a great in on out locations the whole staff is quick to assist you and get you on the way or allow you to just look around.


2 years ago

Always a pleasure shopping here. Store is clean, easy to navigate and well stocked. The staff is eager to help and are quite knowledgeable.

William Ryder

2 years ago

Love coming in here and that i can bring my furr baby in with me. Little pricey sometimes tho.

Wayne “Spero” Moffitt

2 years ago

I just like the place and have been treated good as well

Christina Emerick

2 years ago

The person that helped me and my daughters was amazing very cheerful and helpful

Chris H

2 years ago

this store has gotten worse and worse, I have come in and repeatedly not seen anyone on the floor, dead fish and unfed animals. Will honestly spend my money else where from now on.

Loren Taylor

2 years ago

I can usually always find my pet care needs here which is really nice. I enjoy walking around and seeing what new pet toys, clothes and fun things for my furbabies. Lots of selections with pretty reasonable pricing.

norma smith

2 years ago

Quick in and out no line

Jessica Thorn

2 years ago

Put all my items back and walked out when I went to ask an employee a question and he walked briskly away from me and said "sorry I'm already helping someone"

eddie Carrillo

2 years ago

Clean, friendly, they have a lot of product.

Suzette Robertson

2 years ago

I had an appointment at 4:30 with the grooming department, at. 4:50 I asked what was going on and was told that they had to finish what they were doing first and that my dogs appointment was at 4:30. I told them that I was there waiting at 3:40. I was upset with how little they seemed to care. I will NOT take my dog back there ever again!!!

James “Captain Morgan” Morgan

2 years ago

You know every time I go here the staff are always nice and friendly. I never dread needing to go pick something up!

show more reviews

PetSmart, Washington, Burlington

1969 Marketplace Dr

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

Is this your business?