Mud Bay Bothell, Washington

95 reviews

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Reviews: Mud Bay (Bothell)

All reviews (95)

Yelp (24)

Google (71)

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Sandra Strissel

2 years ago

The staff is so friendly and helpful. Good inventory of products.

Brian Timmons

2 years ago

Staff always very helpfull and friendly. Excellent products. My little dog loves to go there.

Ella K

2 years ago

great dog cookies but trying to bag them up while all 6 of the employees stand behind the reggie and stare at me was super uncomfy... yeaaahhh i'll go to highway 99 instead

P Lenee Hicks

2 years ago

Great selection and knowledgeable people

Laurie Starr

2 years ago

ALWAYS a pleasure to go to MUD BAY! Great staff and very helpful!

Davin Patterson

2 years ago

only pet store in Washington I visit

Dave Wall

2 years ago

Love this place! They don't have a huge selection, but the products they carry are carefully selected for quality and uniqueness. Got a pet gate here that was so much better than the one I got a a big-box store, and for a great price.

T Vierra

2 years ago

Staff is friendly and knowledgeable...they know how to treat your fur bab

Sokhom Zwink

3 years ago

Super bad customer service ERIN , All the staff not nice!!! I will never visit the canyon park location again.

Amayleea M

3 years ago

I always have a great experience here! Staff is consistently friendly, knowledgeable, and willing to help me out whenever I have a question about products. I also love the return policy, specifically regarding food or treats; if I’m not mistaken, you can return an opened bag and they’ll actually accept your return/exchange and then donate the opened bag to Homeward Pets (adoption/rescue agency) in Woodinville! I definitely recommend this MudBay location to my friends and family.

Citizen Rick

3 years ago

My dog and I love going to Mud Bay. We always get free treats. They have a great selection and the customer service is fantastic.

Steve Fowler

3 years ago

Always have quality items for my special pets!

Ric Mayer

3 years ago

The staff is always cheerful and helpful. Good place to work through what your pet needs.

Lindsay Raines

3 years ago

Expensive, but worth it. They are knowledgeable friendly, and return food your pets don't like. Not sure what new food to buy? They give out samples. Overall a great experience and you don't need to research the brand before buying.

Helena Ramirez-Watson

3 years ago

Great selection for both cats and dogs. Very knowledgeable staff and friendly service. The best part is you can the home samples of anything for your picky fur babies to try.

Emma Sivesind

3 years ago

We brought in our puppy to pick out some treats and toys and all the employees were so nice. They were all very helpful and answered all our questions. I will definitely be coming back!

Emily Tole

3 years ago

Such an awesome store! Huge selection of high quality food and treats! Megan was great at helping me find what I needed and a pleasure to deal with. Thank you!

Elizabeth Rodriguez

3 years ago

Always the best when we walk in they are so helpful.

acid rain

3 years ago

I will never visit the canyon park location again. We were going to go in, and there was a handwashing station outside. It was filthy looking, and we had just used our sanitizer, we went in and as we were putting on our gloves we were met with a very rude red head employee. Who said that we couldnt shop there unless we used that station or picked up and used the hand sanitizer next to the door. I am 9 months out of chemotherapy and radiation. Myself and my other half both had masks on, and were getting ready to put our masks on. Of which she and the 2 employees over by the counter were not wearing any masks. Because of my comprised immune system I clearly take more precautions than this location, and she was just downright rude. So being that we have bought our cats food from mudbay for 2 years this had me seeing red. Went across the street to find that pet store doesn't carry his food. We ended up going to mill creek mudbay. They were super kind. We had called ahead asking if they were also going to be the same way. The lady we spoke with, said no. If we were using our own sanitation and gloves she would have no problem with that. While they weren't wearing masks they were keeping distance. Also offered to grab the items we needed for us, and let us know about curbside. At a location where I hadn't ever been into while I was fully bald, they were much more understanding and kind than a location that I go into every 3 to 5 months and had been into through the stages of my cancer. Original thought was pickup some food so I could order from somewhere online. However mill creek managed to retain me as a customer to mudbay. Where canyon park had me so spitting mad that if I hadn't been in need of getting my cat food that day, I would have never bought anything else from mudbay.

Andrew Pearson

3 years ago

Staff is amazing and friendly

Diane Morrison

3 years ago

This is a nice place to shop for your pet and they try to stay competitive with prices

Devon Pakko-Lee

4 years ago

Lovely employees, great prices! I can't think of a better use of an old Blockbuster building.

megan proost

4 years ago

Best pet store in the PNW. Friendly, helpful service. Plus, if your pet does not like the food you purchase you can return it and Mud Bay donates it to a local shelter. ????

Madelyn Brown

4 years ago

Best pet store around. Quality products. Knowledgeable, friendly staff.

Kimberly Dietz

4 years ago

A great place and awesome team to help you nourish and treat your fur babies! We find here the healthy choices including raw foods and natural, bulk treats. The staff are also eager to help and entertain the doggies! Spare leashes inside the door, just in case you forget yours.

Kaylee M

4 years ago

The employees are always so informed and helpful with any of my questions! My cat has dietary problems, and every time I go in with a new issue they are informed and caring to help me find what is going to be best for my budget and my pet. Always a clean store, full of fun toys, a variety of treats, and anything you could possibly need with pets in your house!

Kathleen Schild

4 years ago

Love this place. Always great stuff for our pets!

Kapil Gulati

4 years ago

Awesome staff and very helpful .. gave us samples to try as well for free ..

Ginny Kynaston

4 years ago

Helpful, friendly people and good prices.

Azure Clark

4 years ago

Staff is super helpful and informed on for choices for both cats and dogs. Super cute toys not found anywhere else.

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Mud Bay, Washington, Bothell

1410 228th St SE

Business Hours

Monday

10 AM - 7 PM

Tuesday

10 AM - 7 PM

Wednesday

10 AM - 7 PM

Thursday

10 AM - 7 PM

Friday

10 AM - 7 PM

Saturday

9 AM - 7 PM

Sunday

9 AM - 7 PM

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