Pawbillion Bellevue, Washington

I have two anxious dogs, and Minn and her team are just wonderful with them. I tried a few other places and had some pretty bad experiences, so we're so lucky we found Minn. She's moved locations and we followed her and we would again if she had to move locations once more. She's flexible and really on top everything, but what I most appreciate about her is how good she is with our pets. You can tell she loves her job and enjoys working with animals. She's tried different things to make sure our dogs feel comfortable and is super communicative. I really cannot recommend Pawbillion enough. The one thing I do wish they had is online scheduling, since it would make things a lot easier. But their services are so good, that it doesn't really matter.

Our groomer Cheryl is wonderful with our dog and he always looks great after she works her magic. The customer service sucks! They are rude and accusatory. Called me a liar and insisted on a deposit for future appointments. We showed up on our appointment date was told they did not show any appointments for our dog. When trying to make a new appointment I was told we did not show up so we had to pay a deposit. I explained we did show up and what happened to only be told “I don’t think you showed” then she continued to argue with me that we did not show. The woman on the phone was so focused on a deposit and calling me a liar she did not even offer to see who worked that day to verify if we did show up or work something out. She just insisted I did not show. We drive from the South side to Bellevue because we loved how good our dog looked after but NEVER again.

Been going to Pawbillion for 3 years. Went when I first moved to the eastside and haven’t needed to try another place since. Min and everyone do a wonderful job. Luna always looks perfect and is happy to get her hair cut.

I took our two dogs(Havanese and Toy poodle) to pawbillion yesterday for the first time. They did amazing job. My wife and my two kids are super happy and satisfied with the cut they did to our dogs. The staff are friendly and professional. We are definitely going back to pawbillion for the next grooming.

I've taken my 3 year old corgi Delilah to Pawbillion 3-4 times and they always do a fantastic job! Not only does Delilah get excited when we get out of the car, she doesn't even look back at me when she goes in for her trim -- which says a lot about how well they treat the dogs. The staff is always very professional, and takes time to confirm how I'd like Delilah's coat trimmed even though she's already been there before. I've always been really happy with the wash & cut, and grateful that my dog seems to enjoy it as well!

We just had our shih tzu groomed and are really pleased with the how great the cut looks and how nice he smells. We're going to be regulars from here on out. Highly recommend!!

We’ve been taking our Samoyed, Loki, here since we got him. They always take great care of him and always take the time to brush him. We only trust Loki with them. They’re always so nice and friendly, Loki gets a treat whenever he’s done being groomed!

This is a rating based on customer service. As expensive as this haircut was, I would have anticipated a kinder staff member.

We have taken our Bernese mountain dog Charlie to pawbillion twice now and have continuously gotten great service! He came back today so fluffy and trimmed around the paws and legs as requested. Given that he is a double coated dog, we always fear that someone won't know how to properly groom him but pawbillion has never had an issue with completing all requests! He came back today so fluffy and clean we are so happy with his look!

I explicitly asked to not cut too short but the puppy became bold (no fur at all) and has been shaked so much at night or going outside due to naked skin. Horrible look and poor dog to suffer this. …

We have been going to Pawbillion for the past year, probably 4-5 times now. Cheryl is always very gentle and patient with our Yorkie, who I know can be a difficult customer. They are reasonably priced for Bellevue and good with covid precautions too!

It's the first time I take my dog and I totally disagree with te cut they made to my dog.

Great staff. Our goldendoodle puppy went for a haircut and came out looking great! I could tell she was treated very well. We will be going back soon for another haircut.

She’s always very gentle with our pup. We were late to our nail trim appointment by a few mins but she was still very accommodating. We highly recommend this place for your pooch!

Very very reasonable prices very nice lady work with me and my doggies

They did an excellent job trimming our dog's hair and nails. Good safety procedures and reasonable price (for Bellevue).

My Havanese has been getting a great haircut and a bath and nail trim every time. Min has been a great friend to my dog since before she opened Pawbillion. She …

I was wanting to find a groomer who cut in the style I like and read reviews that it was great and that Min was the best. Honestly, I probably should have requested Min but I did not think about this at the time. I had a bad feeling as soon as I dropped off my dog. The lady seem unsure of her skills and that definitely made me worry. 3 hours later I got my dog with a uneven choppy hair cut. She also didn't touch her ears. She said I tried to cut it in a circle. Honestly, I was in such shock. Processing everything, I didn't understand why it was so terrible especially when reviews were great. If you didn't think that you couldn't do it, then please express that and do not attempt it all. I would have rather have had it trimmed regularly than to fail miserably. Also two nails on her front paws were not trimmed.Very disappointed and I will definitely not be coming back.

Our young pup had a less than ideal first grooming experience at a pet store chain near by our house. So we set out to find a more professional groomer and we found Pawbillion via friend's recommendation and it was night and day …

Great job on my puppy. This place is the best.

They are so great and they just love dogs and care for them!

I kinda had a bad feeling as I left my dog here for a bath and haircut. I should have listened to that nagging sense. When I came back, my dog had a very uneven cut and looks totally different from him before! They shaved my dog whole body …

My puppy went there for a shave down. Came back traumatised and with red spots. It has been more than a week and still our pup is visibly uncomfortable and irritable. Still not sure what went down there with my baby. Never coming back To Pawbillion again.

I have been to many dog groomer over the years, this is simply the best and most reliable place. I am so glad I found them. John.

Staff are simply amazing. They are extremely gentle, patient and understanding with my large, fluffy dog, with the skills to match. :)