90 reviews
All reviews (90)
Yelp (2)
Google (88)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Koren Lewis
2 years ago
Dr Jones is compassionate and wonderful with my pets. He has been fantastic at taking the time to talk me through things that I am concerned with and most importantly my pets love him too! The staff is also fantastic- RVA is soo lucky to have Dr Jones!!
Angela Kreitz
2 years ago
Only the most amazing quality of care and service from Dr. Jones. He is the BEST veterinarian our family has ever chosen hands down. He came greatly recommended and has surpassed all of our expectations at every visit. We are so grateful and confident in his care to our very loved dog.
Donna Monte
2 years ago
Dr. Jones and staff are wonderful! They have helped my fur babies out so many times and they go above and beyond in my opinion. Thank you Dr. Jones and Staff :)
D M
2 years ago
This review is LONG overdue. I reached out to them after picking up a Great Dane who was not in the best shape. They took my call 15 before closing. They stayed on the phone with me for almost 30 minutes, talked me through how to take care of her until her appointment, and also provided me with their email so I can ask any questions. She had her first appointment for vaccines two weeks later. I walked in nervous, with many questions, and a lot of money on my mind. They were so gentle with my girl. Answered all my questions (she’s my first dane and my first dog that wasn’t a family pet) and all her vaccines, heartworm, flea/tick were well under $200. The first 6 months of having my girl I harassed the staff non-stop with questions/concerns. I’m sure they hated me but they were always so kind and patient with me. After having her for 10 months I found another online dane in need. I fostered the nugget and they helped get him set up with vaccines and meds. Again, they were so knowledgeable, patient, and loving. I can’t say enough about Dr. Jones and his staff.
Carrie Pollard
2 years ago
The vets here are so personable and really care for your pet(s). Kind and caring people, highly recommend them! :)
Yami Robinson
2 years ago
They are very reasonably priced in addition to being very nice and professional. The only con I would have is that they never answer the phone. You always have to leave a message and wait for a return call.
Jack “Lucky” Glass
2 years ago
So far my favorite vet, the staff is friendly and caring for the animals. they also give the best prices I've found for shots
Virginia May
2 years ago
Not being familiar with RVA (city) streets and traffic, I missed the Jones Vet building, my GPS had me go up for the next street for my "recalculating" route, this 50 feet error on my GPS and traffic around me and closed streets it took me 22 more LATE minutes to arrive for two pets being fixed and one having a cyst removed. The staff were all amazing, took my LATE pets in and the work completed seems amazing almost a week into the surgeries. And the vets office smelled amazing, you wouldn't smell any pets!!! How? I can't even do that at my house with 3 pets. I've never appreciated the smell of any place with surgeries, pets, nursing homes, preschools, doctor's offices and hospitals; however weird it sounds, I greatly appreciated the scent in Jones Vet Building. The staff said they sanitize often, but I'm telling 'you'' any place including my home and car and all buildings and businesses I have ever been in that have been using sanitizer or cleaning chemicals have never just smelled so nice and clean. I guess I usually kinda internally know to close my nose off/breathing through my nose when entering medical places, places with pets, preschools, nursing homes, hospitals and all, but with a mask on, I guess I thought I could breathe through my nose, hoping the mask would semi assist as a filter and when I breathed in the lightest but cleanest fresh crisp scent and saw the art deco seating and decor, I was just won over. The fact that the surgeries seem (because we have only had the pets back for almost a week, but still the surgeries went) amazing, was just icing on the ???? cake!! Thank you Jones Veterinary Care Team!! You are all amazing!!!
zero kat
3 years ago
I’ve recommended so many clients and friends to Dr. Jones, and never once have I heard anything but a wonderful report afterwards. Super knowledgeable, very caring.
Kassandra Neuendorff
3 years ago
I am very pleased with the treatment my cat receives at Jones Vet Care. They are extremely affordable. Very friendly, compassionate care and Dr. Jones explains everything well and works with you to find the right decision for your pet. 10/10 the best vet I have had for my pets.
Denise Carlyle
3 years ago
I really do like the Jones Veterinary, they answered all of my questions and they are very reasonable in price. Mr. Jones is SO AMAZING AND FANTASTIC!.THANK YOU GOR TAKING CSRE OF MY LEELEE!
Cristina Alvarez
3 years ago
The girls who work there are not friendly and seem bitter but the doctor is good, patient, kind and very polite and above all and above all he is an excellent professional.
Stephanie Serage
3 years ago
Dr. Jones is knowledgeable, patient, and kind.
Andre Brown
3 years ago
They are an amazing group
melaniechatham
3 years ago
My cat is nuts. Love him & I'm sticking beside him but my lil friend has anxiety/sweet anger issues. Dr. Jones was Soo very patient & kind. I recommend him
Sean Tyll
3 years ago
I cannot thank Dr. Jones and his entire team enough. They are literally the most absolute caring, genuine, amazing, cost effective staff I have come across in Richmond. They are very busy, but the level of care is world class. Dr. Jones has gone WAY above and beyond to save my dogs life. He did her dental surgery at a cost effective rate, and her follow up care has been unparalleled.
Darius Taylor
3 years ago
There alsome, my famaly we are bless to meet people like Dr John and his crew, thank you guys
El BEARDO
3 years ago
These girls are awesome! I expected trouble, w shots and nail cutting...the TOOKMIESTER, she amazing kitty! I never imagined her appointment would be so quick! Jones' is THE PLACE! Cat loves these guys, superior service, VERY REASONABLE!
G G
3 years ago
Absolutely love the folks at Jones Vet Care. My cat can be finicky but Dr Jones and his staff are really professional and gentle with her. Really grateful that they’re in the neighborhood.
Katelyn Coyle
3 years ago
Dr. Jones took good care of my kitty Neville! The staff is kind and responsive and they are very up front with their pricing.
Carol Suzanne Landers
3 years ago
Doctor Jones is the most Kind hearted caring Vet I have ever met. Dr. Jones and his staff are awesome and Caring. I think the world of them he took very good care of my little dog and my kitties and he is very reasonable and does care about each and every animal bless him and his clinic and all who work for him. I Highly recommend him He is awesome....
Julia Bridges
3 years ago
Brought our pup here for about a year before moving away, and she loved it! We had completely positive experiences every time - with in person as well as curbside visits. Dr. and assistants were all professional, competent, and kind. Answered all my questions, never made me feel pressured when it came to making decisions for her health. Easy to schedule, and affordable!!
Dawn H
3 years ago
They were awesome! Looking forward to bringing my other pets here.
Honey B
3 years ago
I took my Vida for her 1st visit there 2 months ago. She had a severe allergic reaction to a flea bite and my poor baby was suffering so bad bcuz her skin developed a horrible infection. They gave her some medication to take home and within 1 week my baby was a different doggie! She was happy again! They did and awesome job!!! The staff and their care for our pets is amazing!!!!
Heidi Kara
3 years ago
If you are in need a vet I highly recommend Dr. Justin Jones
Nicole Botkin
3 years ago
Love the place! Took great care of my kitty babies! I highly recommend!
Elizabeth Wiley
3 years ago
Dr Jones is a very caring Dr and surgeon
Patricia Braxton
3 years ago
I just moved in the area , across the street from JONES VETERINARY , I HAVE A GOLDEN LAB AND HUSKY MIX ... I PLAN TO COME VISIT SOON ,, AND MEET THE STAFF AND DOCTOR JONES ,, WHO CARE FOR AND LOVE ALL ANIMALS .. IN JESUS NAME ????
James Grant
3 years ago
Until I started talking to some other dog owners I didn't realize i was being charged more than double at my previous vet. Jones is great. No real line and super knowledgeable. I only wish baby olive liked being there just a tiny bit.
Teresa Rook
3 years ago
The staff was so very kind and explained everything to me in detail. Was very affordable, I don't know what I'd have done without this vet clinic. Thank you from the bottom of my heart. And Julio thanks you too.
show more reviews
Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 5 PM
Thursday
8 AM - 5 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?