Dogs Day Inn Richmond, Virginia

176 reviews

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Reviews: Dogs Day Inn (Richmond)

All reviews (176)

Yelp (33)

Google (143)

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Chanda Hannah

2 years ago

Love it! Great experience and Luna looks amazing! I can't stop looking at her and smiling because she looks so darn cute! Kim at Dog's Day Inn did an amazing job.

Dominique Maddux-Jackson

2 years ago

Very nice and friendly. Decent price and i felt my dog was in good hands.

Katrina Young

2 years ago

Prince is always happy when I pick him up! The staff is great! I've called for updates during longer stays and they have been more than happy to answer all of my questions. Without a doubt I recommend Dog's Day Inn!!!

Loretta M

2 years ago

We have used this boarding service on and off for the last 2 years. Our experience is always hit and then a miss. Today took the cake! We just picked up our dog and he has a big patch of hair missing on his back. He was either bitten or burned. I called and spoke to Kristin, the manager, and there was absolutely NO accountability or empathy. She said that the groomer pointed it out when she was blow drying him yesterday. Well, wouldn't you bring that to the attention of the owner? She tried to imply it was already there. I asked if he had been around other dogs and her response was "typically we don't have him out with others." Typically implies that you may have, this visit. My dog is also sick, vomitting and has diarrhea. I asked if he had any of these symptoms while he was there for 3 days and of course, per Kristin he did not. He was fine before we dropped him off! We used them back in November, no issues, so we thought we would try again. And I always tip well. But this time, we did not send our own bowls, which I forgot. It makes me question the cleanliness of the space and bowls and if that's the culprit for his upset stomach. I honestly had a bad feeling when I dropped him off this time, as he was shaking at check-in.. Not to mention the front desk lady is monotone and not very pleasant. I'm sad to see my dog in this predicament, and am spending the day before Christmas Eve, cleaning carpets due to him getting sick. We will not be patronizing their services anymore! They are easy to book with, and prices are reasonable. But with all the after effects, and lack of communication, you spend more in time and energy nursing your pet back to normal. No thanks!

Melissa Sclater

2 years ago

Only place my German Shepherd loves. They pay attention to her mood and will let her hang with the low key smaller dogs if she is too anxious to be with bigger dogs.

Meredith McLelland

2 years ago

We recently used Dog Days Inn to board our 7 mo old Golden Retriever for a week. They exceeded our every expectation! They were available by phone each time I called and I was always greeted and helped as soon as I walked in the door. Their facility is GREAT! Huge outdoor spaces for dogs to play, engaging staff that truly seem to enjoy spending time with the dogs. I picked him up freshly washed and groomed and it was apparent he really enjoyed his time there. We will only be using them for doggy daycare, boarding and grooming moving forward! Truly best in class operation!

Ash

2 years ago

Been taking my schnauzer here on and off for 2 years. Appointments are easy to make and vary available.

Crystal RVA

2 years ago

My pups LOVE daycare at Dogs Day Inn!!

D. Karen Garland

2 years ago

Dogs Day Inn never disappoints. I have used DDI for grooming and boarding for my 15 year old Lhasa Apso who is deaf and blind and my 2 year old Shihpoo who is very energetic for several years. My boys are always returned to me happy, well cared for and smelling good. The groomers always follow directions and do a great job with cuts and detangling with a cute bandana, neck tie or bow tie. We travel a lot during the summers and use DDI at least 7 nights/month for boarding. My calls to check on my boys are always welcomed and my boys have never been injured. I love Dogs Day Inn!

Nicole Harrison

3 years ago

My first time boarding my dogs and they come back happy and healthy. At other facilities they get stressed & don’t eat. I wish we would’ve found Dogs Day Inn much sooner! Thank you all for taking care of my fur babies and all of the hard work that goes into that job.

Mark Canada

3 years ago

Picked up our dog after a week visit and he looked and acted great, very attentive and friendly staff too.

Michael Camizzi

3 years ago

Left our cat here for a week and all was great!

Octavia Wynn

3 years ago

We took our dog Squirrel to stay for 7 nights while our family vacationed. We were specific about our do’s and don’t’s for his care, including NOT wanting grooming services since we have a personal groomer and recurring appointments. We arrived for pick up to learn that Squirrel had been groomed and the fee was added to our bill. The customer service lady (Kristen? Crystal? Christian? Something like that) was rude, unapologetic and essentially implied my daughter and I were being dishonest. A manager was not available onsite or via phone. We were promised a call, didn’t get one. Squirrel appears to have done ok (though I’m not sure how well he slept, our buddy was exhausted), but the poor customer service was the deal breaker for me. Couple that with added, unauthorized charges and procedures performed on Squirrel without permission; we’ll never return.

Roman Pleites

3 years ago

marley has been going here since she was 5 months old, shes now turning 5! theyre my go to for her care, while im away for vacation or whenever she needs to release energy at daycare. not to mention they do a fantastic job on her nail trimmings.

Amber Reynolds

3 years ago

My dog is NOT the same!! My poor baby had anxiety and nervousness the WHOLE time and I told them if ANYTHING at all was wrong to call me and I would have him picked up but I got no call. He's skinny as a rail. He's got a large scab on his nose and I noticed when we got home his lip was bleeding all on my seats and he's got a nasty cut on his lip with pus in it!! I will NEVER EVERRRR take my dog here again!

Frances Booker

3 years ago

My dog has been going here for grooming since 2008, a few times per year. He gets a simple cut - nothing fancy. I have tried other places, but my dog always looks and acts better when he gets home from Dog's Day Inn. Now that he is a senior dog, I really appreciate the attention they give him. I wouldn't hesitate to recommend them to anyone looking for a professional dog groomer at a reasonable price.

Gavin Femiano

3 years ago

This place is very clean and professional! They really care about your animals! My 2 dogs and 2 cats came back bathed and happy ! Thank you so much ! We will definitely be using A Dogs Day in again !

John Moerner

3 years ago

Parker always enjoys his time here... both with the awesome staff and the other four legged friends!

Reka E

3 years ago

They are great with my dog and he loves it there for daycare. They always great him by name and do an excellent job with grooming. However, every time I board him, he comes back with an illness. First he caught hook work from boarding, not once but TWICE. Now he has a respiratory infection. Not sure if they do a good job disinfecting their kennels but I’m torn. My dog has a great rapport with the staff and they treat him well but I can’t keep affording for him to get sick after boarding.

Leslye Holloway

3 years ago

My babies love this place! Whether it's day care or boarding, Dog's Day Inn does a phenomenal job in taking care of Roxy and Tulip. Im very particular in where my babies go and we have never had an issue-- we've been using this day care facility for about 4 years now. Clean, Friendly, Professional.... real Dog Lovers! Thanks everyone!

Sara Clarke

3 years ago

Our dog always has such an amazing time on his vacation getaways & always comes back home completely exhausted!

Erica Hall

3 years ago

Love this place my baby comes out happy everytime

Molly Zinzi

3 years ago

Had a great experience with dog days inn!! we boarded our dog for the first time and they made him so comfortable and took great care of him!! When we picked him up, they gave us all the details on his stay, and he even got a bath which was a nice plus for me!! ;-) Will definitely be returning!

S Flowers

3 years ago

Called to ask questions but the person that answered the phone was not friendly so definitely will not feel comfortable leaving my fur baby at this place.

Stephani Curry

3 years ago

I have boarded my dog, Norris, here twice now. He has seemed happy with tail wagging both times. The place is nice, spacious, is always clean (there isn't dog poop everywhere), and in comparison to other places I saw around Richmond, a good price! Both times I have emailed them asking how my dog was and they got back to me within an hour. They would mention specific things about him/his stuff so I know they weren't just giving me a generic answer! Recommend!

Henry Davis

3 years ago

I never boarded my dog, ever, and I was nervous. This place gave me no reason too. Awesome service, allowed me to call and check on him at any point, they fed him well, all without any problems, and I can buy the dog good there. This place rocks.

Breaha Tate

3 years ago

This place is fantastic! Our pups looove coming here. All the employees are phenomenal and very good as handling all types of dog personalities ???? Our pups always come home happy and tuckered out from all the fun. Thanks so much for taking such good care of our fur babies!

Joan C

3 years ago

ISABELLA (BELLA) LOVES GETTING GROOMED THERE

J M

3 years ago

I have taken my dogs here a few times for a week or so. Nice people and the dogs were happy and healthy.

Cathy Marcus

3 years ago

On count of the virus I didn't get to see the place but it has alot of good reviews. My dog came home happy and smelling great from the bath she had before she came home that's extra of course. I'm boarding her there again this weekend.

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Dogs Day Inn, Virginia, Richmond

213 Granite Springs Rd

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 6 PM

Sunday

4 PM - 5 PM

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