Banfield Pet Hospital Manassas, Virginia

Very caring and kind staff. Great explanation of care given and complete instructions sent home with our dog.

Very kind and loving vets and vet techs helped me lay my loved one to rest very respectfully.

Been bringing pet for years there, was one of first vets that we were able to get pet insurance and was affordable for us

Dr. Lung and all of the staff are awesome!

I took my dog in for his vaccine and was told they didn't have time. I was a few minutes late and the receptionist called the female veterinarian and she very rudely said "I don't have time for them!" She gave me and daughter a mean look. She needs to be more respectful and professional with her clients. I am honestly considering changing to a different veterinarian. I don't recommend taking your pets here

I love this place! Amanda has been there for along time and is so sweet! She is so kind to my pups. And she is so good at her job!

This place is awesome!!! My last visit was great, Steven was magnificent. Steven was very helpful, knowledgeable and extremely polite.

Drs and Staffs are very friendly...

Shrimp and grits were amazing. Crab cake just OK. Lobster mac and cheese was good. Salmon was good. Nice out door seating. Server Gwen was excellent.

Did not find out what was wrong with my cat. A lot of maybe this, maybe that. $1,000’s of dollar later my cat was sent home in the same critically ill condition.

Love this place. Wendy and Steven are amazing

The whole team is truly invested in the health and well-being of your pet.

I’ve been bringing my dog Malakai to this Banfield Location since he was 6 weeks old and he is turning 3 this year and we still go to them. From the start they have developed a personal relationship with him and it is definitely known that they care for each and every pup individually and their needs. Malakai always goes in nervous and as soon as They start talking to him , he perks up and knows he is in good hands!!!! I love all the staff and Vets there and trust them with My pup always. Their plans have helped tremendously and I always leave happy. Also them calling the next day to check up on him is just the sweetest! We love Banfield Manassas and will never go anywhere else :). (Also special shoutout to Dr. Diaz , shes amazing!!!)

They always take good care of Loki

Super friendly staff! Kind of pricey and they do try to up sell but they were super good to my dog and helpful!

Dr. Diaz and Wendy are always so kind and helpful. Wendy and Teddy have a great relationship and he is always happy to visit the vet. All of the staff that we have met are great. I love our Banfield!

Great care, and professionalism from staff. Working thier best to make pet care easy and safe under Covid-19

Great customer service like always!

Such a bad place to take your pets. We have been taking our dog for a year now. We have asked them what food they recommend for her and they just told us any food. Our dog got blood in her ear and they didn't want to attend her the same day. They waited a whole week to clean it. Her ear ended up dying. We have told them about how she's always liking her fur and body and they told us it was normal. Now apearently she has a skin disease. When they did her surgery the didn't give any medicine and charged us. Such a bad place. The staff isn't helpful at all. Our dog has been suffering for or a month now with her ear. We were charged around 900 just to help her ear. At frist they told us it was on the tip they were going to remove but instead they removed her whole ear without any medication. I don't recommend this place. I will demand this place because we found out they were supposed to take out the blood since she frist got it. I asked multiple doctors and they told us that was mandatory to do. I really hate how they left my dog.

They are open weekends so those that work weekdays can make appointments for their furbabies at weekends. The wellness plans make things very affordable. I'd recommend Banfield. The staff are always friendly.

Amazing staff and super helpful with our 2 pups.

Friendly staff. Very informative when asked questions

My 8 month old puppy was fine then all of a sudden she was acting funny. She was rubbing her face on the carpet, bed and couch and running around. So we rushed her in. I was thinking a bee sting her. Banfield says oh we don't treat them for injuries you have to take her to an emergency vet. I said there isn't a vet here? She said yeah but that's where you got to take her. I'm assuming Banfield is just preventable care or maintenance care. What a waste of my time and money. I'll be taking my dogs to Shotvet for nor on. Shotvet is way better and cheaper.

They call you the day after the appointment to see how your little ones are doing. That is the best caring customer service ever!

My dogs ???? are loud and not well behaved. The staff was very friendly and took it all in stride. Great treatment to our little pups .

They take good care of our pets.

I am only giving two stars because I LOVE the receptionist Wendy however the nurses and doctors need better training. I am unhappy with the customer service I have been given especially today. Last time I dropped my dog off for service they called saying they weren’t able to do anything because my dog was anxious so we picked him up and was told to fill and give prescriptions IF we were going to do a drop off visit next time OR we did not have to give meds and do a regular visit. As we do not believe in medicating our dog and let’s not forget we are in a pandemic (dog meds are expensive) we chose the second option. Today was the appointment day and we were turned down because he didn’t take the meds which was only an option. It is you all as professionals to know how to handle dogs if a muzzle is being used there is no way for any one to get hurt but instead you want me to drug my dog and inconvenience me again. We were told we have to set another appointment up which lets mention isn’t availability untilMarch I have two children this is unacceptable to keep denying us. Russ is 3 years old and has been coming to y’all ever since he was 6weeks. All of a sudden when this dr he has never seen before comes in the picture he is “aggressive” which means they did something to my dog to not have their trust any longer. The receptionist told me herself that he is the sweetest dog to her and no clue what happens back there where he turns aggressive. I need an investigation as to why he only acts like that to them and why he suddenly changed. I pay too much money monthly to be inconvenienced three times and I need someone to get back to me as soon as possible. This is unacceptable.

I’ve been using Banfield for my dogs for over 3 years. The front desk staff is always nice and I love Dr. Diaz. I’ve been to other vets and they charge a lot more. I understand how it can be frustrating to go in and be told you have to pay for all of these things the vet is suggesting. Dr. Diaz understands and never pushes me to do something I really can’t afford unless it’s necessary. I always have a choice. Our babies can’t tell us exactly what it wrong so they have to rely on tests and unfortunately those can cost a lot of money.

They have good vets and they care a lot about your pet

Banfield staff always friendly and courteous.