PetSmart Glen Allen, Virginia

239 reviews

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Reviews: PetSmart (Glen Allen)

All reviews (239)

Yelp (6)

Google (233)

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Mark Chin

a year ago

Good place good service nice selection of products in stock.

Amber Senters

2 years ago

We love having our dogs grooming needs taken care of by the wonderful staff here.

Matthew Natter

2 years ago

NOTHING in the store. Just Christmas stuff.

Melanie Megela

2 years ago

Really knowledgeable and helpful staff

Tadyn Prillwitz

2 years ago

The service of staff was rude. And I have not had good service through them again.

Chandra Prillwitz

2 years ago

Staff is nice but not always knowledgeable.

Brenda Smith

2 years ago

Staff are always pleasant and very helpful!!

Moneke Mack

2 years ago

Ask for Ashley in the grooming salon she is the best????

twanda yule

2 years ago

Manger was rude and didn't want give 1800 number or for me to get in touch with store manger I will be calling back again to complain

Marcus Watkins

2 years ago

great place for my pit

Ted Manolatos

2 years ago

Just getting a few treats for my little one. Good selection and service. Prices mostly reasonable.

Tim Sower

2 years ago

Gently handled my aging dog who suffers from arthritis but is still some what mobile with steroids and veterinary care.

Jannell V.

2 years ago

Employees are helpful and friendly, also asked me if I needed help with anything while looking at items.

Lulu Broom

2 years ago

Reallllly understaffed. Help those people.

Zachary Boswell

2 years ago

All of their animals look depressed except the hamsters. The staff seems to be effected by this and it reflects in their customer service at the til. I recommend they permit pet therapists to visit their store to comfort their animals.

Doug Smith

2 years ago

I think Emily is smoking crack. This place is amazing i take my cat here all the time. Staff is friendly and knowledgeable and handles all pets perfectly fine. Great selection of cat toys too!

bridgette morton

2 years ago

They had what I need and it was no where else! I love going there.

Dharini Trivedi

2 years ago

Friendly staff and great selection

Jeffery Bortner

2 years ago

They had exactly what I needed for my shelties.

Richard Dorfman

2 years ago

Picked up a filter cartridge that was unavailable at stores in new York

Pam Pearce

2 years ago

Assiciates are hard to find but helpful once found

robert glenn

2 years ago

The store is completely unreliable. Walked around for 10 minutes nobody asked if they could help me. They're out of the dog food I feed my dogs now for 3 to 4 weeks. Very unapologetic did not even offer to call another store to see if they had it in stock tried to get help from another employee they were too interested in writing one of the flat carts around as a giant skateboard this store is a joke

Taylor Randolph

2 years ago

Helpful team members and shelves stocked.

Gordon Holmes

2 years ago

Ok you pay more than traditional only use them when I need something special

David Ballard

2 years ago

Pet salon open for appointments and curbside puck up available. They did a great job with Java, English Staffie. Got an appointment exactly when I wanted it. Military Tuesday discount is always helpful.

Roger Leek

2 years ago

Huge store, good stock of anything you need for pets. Their price match is awesome.

Sallie Noe

2 years ago

Long line for check out, but had what I wanted.

Arvla Bellamy

3 years ago

My to-go place for pet supplies and prescribed diets

Barbara Brinkley

3 years ago

I've been coming here for a lot of years and have always received excellent service in all facets dealing with my animals

Brenda Fisher

3 years ago

Went very well. No contact pick up was quick & easy. Just a phone call when I arrived!

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PetSmart, Virginia, Glen Allen

9870 Brook Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 7 PM

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