Petco Glen Allen, Virginia

206 reviews

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Reviews: Petco (Glen Allen)

All reviews (206)

Yelp (26)

Google (180)

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Godzilla Guy

a year ago

Everything was good except the fish, there were matipal dead fish which I can imagine traumatized so poor kid.

Carole Snead

a year ago

I like to look at the saltwater fish at Petco. But do most of my shopping at a competitors shop that carries my cats' food-Nulo

Michele Reels

a year ago

Paco is very good place to shop for cat food I buy instinctive instinct wet raw cat food Where are you at good the price and I highly recommend it


a year ago

Scheduled a grooming appointment at 8am online. I drove 35min to the appointment just to find out that they are closed. Customers shouldn't be allowed to schedule appointments online if they are closed. This was a complete waste of time.

Ajax Milling

a year ago

We've never had an issue with stores breaking ADA guidelines, however this one seems to nonstop. Per Virginia law, service dogs with off leash tasks do not need to be leashed in public, unless in a leashed area, in which they need to be controlled by electric recall. The store manager, Jake, came right up to me and my father and (somewhat rudely) demanded his service dog be put on a leash. His tasks require him to be off leash. We explained, and Jake very loudly went "whatever! Do whatever I don't care!" And stormed off. It seems solely Petco has issues with ADA and what not. Very upsetting, considering this was our favorite store previously. I understand being upset but not being willing to just listen to a customer and perhaps actually looking up ADA code is frankly outrageous. We're too far in the future to still be arguing with service dog handlers and removing them from stores for lack of ADA knowledge.

Nicole Brinn

a year ago

Very disappointed! I went on a Saturday to adopt a cat. It was advertised that the cats available would be there. I drove a long distance, only to discover that the cats were not there on the day advertised!!!

Lesley Crabtree

a year ago

I love me some Petco!

Barbara Cross

a year ago

Went for goldfish to brighten a friends day. Merchandise being stocked which u cant avoid if u buy I guess. Girl helping me select nice. Didn't know goldfish were reasonable! Go brighten someone's day too and have a big bowl to put it/them in!

Barbara Cordisio

2 years ago

Never been here. Don't have an animal

Chris Emerson

2 years ago

Everything that is the same needs to be in one area not spread out

Colby Jones

2 years ago

Venture here occasionally for a better price on salt water fish and supplies or dog supplies.

Ivy Robinson

2 years ago

Terrific vet staff! Very broad selection of food, toys, and clothing items for every pet!

Karen McKinley

2 years ago

Found everything I needed; employees were helpful and courteous.

Tina Morris

2 years ago

I don't have any pets. I was working

Kate Brown

2 years ago

We love going on Saturday to see the dogs and cats they have for adoption from Henrico Humane Society - we also love to look at the chameleons they are so effing cute. Great customer service, clean store

Stef F

2 years ago

The store was clean, the employees are always so nice, and they host a dog adoption stand on Saturdays.

Kelly Gottschalk

2 years ago

convenient and have what I want

shameka massenburg

2 years ago

Service wasn't bad but..... I purchased mealworms to feed my bearded dragon. They are kept in fridge so they are cold and not moving when you buy them. Ok fine, left them out for a few hours a few moved so I used those to feed him. Left them out because I use them so fast it doesn't matter. Came home and 75% were dead. Returned to store no problem so that was good. Went to PetSmart and bought the same amount for $5 cheaper. And they are alive! Sooooo guess where I will continue to shop.????

Alexandria Dobbs

2 years ago

Had the product I needed when Petsmart didn’t - but was irritated with how long it took me to find what I needed due to the lack of signs. Circled the store twice before we found what we needed

Cheyenne Inman Inman

2 years ago

Live the store very clean the people are very helpful there

Karen Fox

2 years ago

The store is always clean and organized and the associates are always friendly and helpful.


2 years ago

Over priced apparently being next to a Trader Joe's is invitation to hike your prices. Also the staff is kinda snotty.

Tyler Smith

2 years ago

Unacceptable! You turn yourself around, this instant, and go smoosh every one of those animals. If you can't take 10 minutes to unstress by rubbing fuzzy faces; you are being pushed too hard. Who hurt you???

Jacqueline Runion

2 years ago

We have 3 large dogs and a very hard time finding chews / toys that are safe and last more than 2 minutes. We happened to be walking by Jan and asked her for recommendations. She was not only extremely knowledgeable but honest about what would best suit our needs. She was super friendly, and we are so grateful for her help. We shop at this store frequently and have had great experiences, and tonight was above and beyond!

Why So Serious?

2 years ago

These stores really need to be pickier about who they hire. Over 10 years of going to these store I have yet to find someone that actually knows anything about animals. Every bit of information they have given me from fish to ferret to dog. Wrong, wrong, wrong. If I get a pet from this store I always have to call the people who sold you the pets to get the proper information.

Christopher Mehler

2 years ago

Decent prices, but great customer service.

Keairia Jackson

2 years ago

Very friendly customer service. Store actually smells nice to be a pet store. As soon as you need help whoever is free helps right away. They know what there talking about and quick to let you pet or hold animals (fairets, guineas, hermits.)

Kelly Mulligan

2 years ago

Had exactly what we needed.

juan munoz

2 years ago

Stay away!!!!! Nasty staff

Linda Blackburn

2 years ago

Terrible experience with the grooming department. Made an appointment and then they refused to take my dog the day of his appointment due to him being medically compromised. Will not come back here.

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Petco, Virginia, Glen Allen

11331 W Broad St 151

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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