Hartwood Animal Hospital Fredericksburg, Virginia

Very good service, seems way too overbooked. If you have questions the next day, you may not get an answer. But hey, I blame Covid. The staff does their best. I highly recommend bringing your pets here for optimal care.

Our first experience was great! The curbside service seemed to even help both me and my puppy with nerves and anxiety. She almost seemed more relaxed AFTER her vet visit. I’m very impressed, and this is our new vet now!

They were able to get me in same day for a new patient/sick visit. Dr. Jewett spoke with me at length and answered all of my questions about my snake. I'm glad to have found this practice.

I have nothing but great things to say about Hartwood Animal Hospital. The veterinarians and staff are all very caring and compassionate. Dr. Austin took such great care of our Boston Terrier from when she was a puppy to her final days last week. We will always be grateful.

We get the best care everytime! All of the staff are wonderful and caring! I wouldn't take my cat anywhere else!

This vet wanted to euthanize my dog due to a case of pyometra (Only performed a visual exam and still charged me $150). They did not want to perform surgery and continuously pressured us into euthanizing her. Even when my dog made it through emergency surgery somewhere else; the staff continued to call me to let me know they had a cancellation, and to bring her in immediately. Since May of 2021 when Hartwood decided my dog didn't deserve to live anymore, she has made it through 3 MAJOR SURGERIES and is as healthy as a 9 year old dog could be. Dr. Austen made a BAD call and therefore they lost a client of over 8 years. I do not recommend Hartwood Animal Hospital to ANYONE. They are extremely unhelpful, and rude. If you genuinely care about your pets, please take them somewhere else.

I had been taking our dog here for regular checkup, bloodwork, etc. their prescriptions cost at least 30% more than Chewy.com and that was after military discount. This add up since our dog’s medication is almost $100 per month.They refused to fax prescription over to Chewy and charge $10 for paper prescription. I worked in medical clinic and faxing prescriptions is the most secure and standard practice everywhere. I called another vet clinic nearby which also has 5 stars reviews. They informed me that they fax prescriptions directly to Chewy at no cost.

This guys have done decent work for me in the past but canceled appointments on my with out notice. Even if email confirmations of appointments the refused to see me. Positive it was a failure of their scheduling system, but their lack of willingness to accommodate what was an obviously a failure on their part led me to seek vet care else where.

Started taking my dog there about the time covid started. He was a senior that they took great care of. He has since past and I have adopted two pups and now they are receiving great care as well! The entire staff has been kind, caring and patient. I am so glad to have such a knowalgable Vetranary care so close to home!!

The doctors at Hartwood are the most caring, considerate doctors I’ve been to in a long time. I had a horrible year last year, and lost 2 cats and 3 dogs in a matter of months, due to various health problems related to old age (the joys of owning seniors). At each final appointment, the doctor was sympathetic, and seemed to genuinely care about me and my pets. I trust that they have the animal’s best interest at heart, and will be completely honest about what treatments will work for your pet. They have never recommended treatments that I didn’t believe were completely necessary. I trust these doctors with the care of my furry children, and I am *very* particular about the care of my pets.

Great care for my African Gray parrot.

Took great care of my ferrets & treated them very respectfully! Love Dr Jewett!

Called to obtain info for exotic pet and staff was rude.

Had my dog checked out today unfortunately vet visit was very expensive and for a basic visit we were there over an hour and 15 minutes. I feel like $75 for a health exam is excessive.

The staff is so friendly and caring with our furry friends!!

They take such good care of our old man and treat us like family.

Everyone was so nice and warm. Treated our guinea pig baby like family and was very informative. ❤❤❤

Dr Jewett and staff are fantastic. She is very down to earth and has helped me through one of the roughest patches with our best friend. There they are very busy and hard to get in I prefer to take my pets to them over many that have come across. It speaks volumes if they are busy and hard to get into. She is a perfect fill in for the vet that I went to for over 30 years where I used to live.

Very caring, you take wonderful care of the animals and their humans too!

More like no star rating! DVM threaten a law suit should my pet were to bite or scratch one of them! Estimate started at $450, jump to $650 after the DVM reviewed my pet’s health history. Reason DVM gave, my pet hadn’t had any exams except to receive her rabies vaccine. All that expense to tell me my pet couldn’t pass gas!!! Oh but I did get a break, the bill was $604!

Hartwood has taken terrific care of us and our fur family!

These ladies really set the bar for veterinary care and their fantastic customer service sets them apart from the rest. Due to COVID-19 restrictions you are currently unable to enter the building. Pets are pasted to nurses via minimal contact in the parking lot. To no fault of their own, the personal experience is hindered. Can’t wait to be able to go in for visits again. Above all else, these ladies are awesome!

We took our puppy here because they were close to our house and so he was an established patient. Our puppy got sick, likely ate something he couldn't pass, so we called and they refused to see him because he "might" need surgery and that they were not staffed to handle emergency type situations, yet their website claims they are. When I called to find out more details about why they refused to see him and asked about their website they said it is outdated and needs to be updated. So my 10 month old puppy is now sitting in an ER (over night) up to over $2600 in ER bills because Hartwood didn't feel like seeing him because they have limited staff. So unless you want to waste your money by giving it to a place that will not be there to take care of your pet when you need them most, take your animal elsewhere. Wish we had known about this before we became an established patient here, because getting a new vet to take care of your pup in what could be an emergency type situation (which by the way - at this point all the ER vet has done with my pup is give him fluids and take some X-rays) is nearly impossible. And when I called other vets to ask about the denial of services to even look at him - they were infuriated and advised me to call the office manager - which this office could care less about. Oh and in case you were wondering, when we originally called the vet it was around 12/1 pm - so not close to closing or anything like that to warrant refusal of services and insist on an ER visit. We have not been very pleased with this office for the 10 months that we have been going here, but this was just over the top neglect!

Absolutely nothing could have made this experience better. Dr. Jewett was kind and compassionate, she took her time explaining things and answering my questions. I expected an outrageously large bill and what I was charged wasn’t even 1/2 of what I was expecting. I expected to cry with dread, but tears of relief are so much better. This is an amazing place. I’ll be transitioning all of my pets here! I’m so glad we got an iguana and had need of an exotic vet or I never would have found this one! I couldn’t be happier!

The vets and staff are super caring and compassionate. They treat my pets as if they were their own. The admin staff is on the ball. Overall, I've only had wonderful experiences at Hartwood and I highly recommend them.

I’ve been taking my parrots to Dr. Jewett since end of 2013. My sister referred me to her. Dr. Jewett is wonderful. We now have a new family member...a puppy. I am happy that Dr. Jewett is my feather & fur babies’ doctor. Only thing now is with this covid we aren’t able to go in. Which sucks only because I enjoy going in to see Dr.Jewett and talk to her face to face. She is a pleasant person. I have also always had great experience with her staff as well. I highly recommend Dr. Jewett. Thank you Dr. Jewett ~~) *** Stephanie R.

The staff is excellent! They show so much compassion and love for their jobs and the animals they care for. I have had nothing but an excellent experience here. I would highly recommend this Animal Hospital. I am grateful for everything have done for me & my pets. Even on days when they are very busy, time is still taken for each animal to make things better or right.

Hartwood Animal Hospital is a wonderful, caring practice. They've seen me through regular exams as well as final goodbyes. They are ALWAYS thourough and compassionate. Dr. Jewitt is amazing. I wouldn't take my birds anywhere else.

I seriously cannot think of a better place to take my fur babies. This office is amazing! Not only did they help me with my guinea pig Luna’s illness and get her the care she needs, but they literally took the time to go over everything I could do to help her stay healthy and get better beyond the antibiotics. They sent me home with pages and pages of information and I couldn’t be more grateful. Also!!! For a vet office that sees exotic pets the price was amazing and fair. I could not be happier :) wonderful wonderful Vets and staff who really do adore animals.

Dr Jewett and her staff are terrific and care about all their furry friends a lot.