VCA Chancellor Animal Hospital Fredericksburg, Virginia

I can not say enough good things about VCA Chancellor. No matter the type of visit (tech only or sick visit or routine exam) my pets have been treated as kindly and gently as possible. Sadly, I have also had to make the difficult good bye visits with aged and sick pets. And in these saddest of times, both my pets and I were treated with amazing gentleness and compassion. Every employee of this clinic has always been friendly, professional and empathetic and I am extremely appreciative of all of them.

Little expensive but good quality

Fantastic. Staff is great, doctors know thier stuff. Feel like family there.

Superior care taken at this place to make sure my dog is well taken care of and that diagnosis of any kind is accurate from the start.

Very friendly staff, love the ability to let me know more than as soon as possible, they understand both a busy schedule and a nervous animal. For that a single thanks or praise to one individual isn't enough the whole community working here is awesome. Y'all keep kicking butt, regards me.

I've taken my cats and dogs here many times and it has been a wonderful experience! Every employee I've ever interacted with has been welcoming and helpful. I love the text message updates of medication refills and the VCA app that keeps you up to date on appointments.

I switched vets to here to try and save my cat initially. I wish I would have brought my pets here from the start! They are always up front about cost and options. The prices are reasonable, they get me in quickly if I have an emergency type issue, and they are extremely kind, from the office staff to the vets, I wouldn't trust anyone else with my fur babies.

Great service, location and professional personnel

Friendly staff a little expensive though.

My Beautiful & Loving baby Goldie is now in puppy heaven. The staff at VCA were so compassionate and empathized with our feelings. They were accommodating with our personal needs. Our family are ever so grateful!

Nice people. Great service for small animals

Doctor Hart and the techs that take care of our Bellatrix and Thor are exceptional! We have been taking both of our Great Danes to VCA Chancellor since we got them at 11 and 8 weeks. We even had to bring them in for wellness visits on days our regular vet is out and have still received excellent care from the other vets at the facility. Both of our Danes have two very different personalities. The staff, our vet, and the vet techs all do such a great job tending to their needs. One of our dogs is anxious and timid, where the other is super outgoing and loves going to the vet. They can recognize that in both of our dogs. Today for instance, the vet tech came to our car to do our anxious dog’s surgery follow up. That made us so happy because we knew Bellatrix was going to have a hard time going in and we were worried about her opening any stitches. Doctor Hart and the staff always greet our dogs with a smile and treat them as if they were their own. We even received a picture of our silly girl after her surgery which we loved. The way Doctor Hart talks about our Great Danes is heartwarming and makes going to the vet for checkups and surgery easy for us! We highly recommend VCA of Chancellor.

I took my two Papillions to get a wellness checkup and they were able to get me in after work. Everyone was very pleasant and friendly from the moment we came in. They took their time to introduce themselves to each of my dogs. The Vet was very pleasant, took his time examining each of them. Even better was the awesome follow up care he provided. He took the time to text me the next day to let me know that their labwork and fecal tests came back clear. It was so nice and unexpected. I really appreciate the time and effort he places on the care of my furbabies and the office even sent a little card thanking me for bringing them in and allowing them to care for my pets. Awesome service and would definitely recommend them to all my friends and family!

The staff was phenomenal. We had a very senior cat +20 years old, that it was time for her eternal sleep. We decided on Friday 19June it was time and the staff really went out of their way to help us out. We just couldn't continue watching her suffer. Thank you to the staff for your professionalism and for all you do in a tough Job like this. You all are awesome!

Unsurpassed care for my dogs.

Honestly I’m not sure where the “$$$$ expensive” comments are coming from. Just like with anything else, you pay for quality. When it comes to my pup I’m not skimping on anything- and being used to Richmond pricing (as we had to have a last minute appointment since we were visiting from out of town), their prices are pretty reasonable! I was honestly expecting to pay more. My pup and I were visiting my parents from out of town and she got an eye infection- and I knew it needed to get taken care of. I called around and their staff from the time they answered the phone were by far the most professional and kind. They fit her in within an hour and check in was so smooth. This clinic probably takes better precautions with COVID than a lot of human offices. The doctor called and was very thorough and very knowledgeable and kind. The staff seemed to dote and love on her and made sure I left feeling like I had all the information I needed. I can not recommend this place enough. If you love your pet like an actual human baby- take your pet here. They are PHENOMENAL

We've always received great service at VCA. We love the doctors and the staff there. They take fantastic care of our furbabies.

Very nice and helpful employees. Took both my dogs there with minor injures and were quickly seen. Wouldnt go any where else

They treated my dog's first visit like family. Professional and friendly. Im happy to pay a bit more for excellence.

I'd give VCA Chancellor no stars after they hurt my puppy if I could!! We have used VCA Chancellor for several years without complaint other than their prices. On March 24, 2020 we took our 4 month old Dalmatian, Hope in for a weight check for a written script for preventives. Due to the COVID crisis owners have to wait in the parking lot while staff takes your pet into clinic. They took off Hope's collar and leash and put their own slip leash on. We did not have an issue with this procedure. Hope is used to a slip lease and has visited VCA 3 times since she was 8 weeks old. About fifteen minutes later we see our puppy come running from the left of clinic to the glass doors without a leash and a female with blonde hair comes behind and picks her up by her mid section and takes her back to the left of the doors (toward cat window). Another few minutes pass and we receive a call from vet (not Hope's vet) that one of the technicians had dropped Hope and she hit the floor pretty hard and was yelping and holding her leg up as in pain. She stated they were going to do x-rays to check for broken bones - but not to worry they weren't going to charge us for x-rays. When they do finally come out - Vet and 3 office staff - they have a new story that Hope was so exuberant/aggressive that she jumped up on technician's lap and then jumped off and hit the floor. First off we were there for a simple weigh in and Hope knows how to use the scales as she has been going there since 8 weeks; Second no one should have been holding or sitting with her on their lap or anything of that nature as it was to be a in and out! She was originally on a slip leash and when asked why she was off - their response was she got away from us. HOW does a dog get away from trained vet staff? This should have been a simple in and back out the door not almost an hour and we never asked them to fill any preventive medication for us! I had TWO phone conversations with staff on this subject on same day that we simply needed to know if she was over 25 pounds and wanted a written script as their medication cost way more than anywhere else. So they stated what took so long was that they have to put all the information into the system, then do the charges before they could bring any animals out - we explained again there should not have been any charges to which vet stated she did not get that message. So we took a happy healthy 4 month old puppy in for a simple weight check who came back out limping, in pain and not herself due to the careless and reckless nature of VCA staff! Not only did they try to cover up their actions of dropping her by stating to us in parking lot that she fell from technician's lap but they stated same on paperwork sent to the radiologist BUT they listed on Hope's medical records that the reason for visit was "exam for limping RR" - which was NOT TRUE. We will NEVER use or recommend VCA Chancellor Animal Hospital again.

They got me in quickly, Dr. Shroetter worked quick, had a diagnosis, treatment plan, and meds in 30 minutes!

It is good but expensive and depending what vet you get some or better then others

They have excellent caring doctors and staff. For the most part they do their best to keep appointment times and little to no waiting but sometimes emergency's arise and we understand this. We have highly recommended them to our friends and family.

I was running late from getting work and driving across town. They still saw my pet and he did get awesome pet care.; he is 16 years old and feeling even better. And they text and call to see how he is doing with his meds. And when you walk in, it smells so good.

They take great care of our cat!

Very professional staff and they always take care of my dogs very well.

My visit to the Chancellor VCA was excellent. The staff are incredibly friendly and helpful. From the minute I arrived to my departure they made sure I was fully aware and informed/up to date with everything I needed to know for my cat. Dr. Hart & Sara were very friendly and gentle with my cat. They truly went above and beyond. Thank you VCA for the great customer service and all of the samples! I will be returning soon. Would definitely recommend to anyone looking for a vet.

Absolutely the best vet in the area!

The staff are super friendly and caring and was able to get me in right away. Dr.Hart has always been amazing with our fur babies, so glad she works at vca now. Little further of a drive but definitely worth it. I even got a goodie bag for my pup. Thanks for being so awesome.

Friendly Courtesy Service and Pet Care