Animal Hospital Of Ivy Square Charlottesville, Virginia

Quality of service I received was fine but we only went in once for emergency care and they would not stop calling, emailing, and mailing me stuff afterwards, even after going through their unsubscribe processes!!! Finally had to call them to let them know our dog passed before they would leave us alone.

This place clipped Ivy, the Cat's nails in about 6 minutes while we waiting in the car. Can every vet experience be like this in the future? The young girl who helped us was very sweet even. Thank you for an unexpectedly pleasant visit!

I've had wonderful pet care at Animal Hospital of Ivy Square. Moving all of my pets to this facility.

My dog has had a long difficult journey with seizures, arthritis, and other injuries. Dr. James has been amazing over the last year and spends time after closing even to discuss how to help Ban. She discusses research and is honest. My dog still struggles but is in good care here. The staff is also helpful and super sweet with the pups.

Very helpful caring staff. Been client for 10plus years. My fur babies boys love how they are treated. Recommend

Animal Hospital of Ivy Hill has spayed & neutered many cats for us and cared for a few sick ones too. The care the cats received from every person involved was phenomenal. From the front desk to the vet techs to Dr. James everyone is kind, compassionate and professional. I knew our precious felines were getting the best of care, all the cats the went through their hospital flourished! I highly recommend Animal Hospital of Ivy Hill, truly one of the best!

The staff at Animal Hospital of Ivy Square was very nice and caring about Annie-my 7 month old recently adopted kitten who, as it turns out has many problems. Dr. Epstein did a pretty complicated orthopedic procedure to fix-as much as possible her broken leg. After less than 48 hours she is up, walking on the leg a bit and doing all the things she did before surgery. I would have given 5 stars except everything was delayed-to some extent due to bad luck. First, couldn't get an X-ray when needed due to the X-ray equipment not working. Then couldn't get a blood test without sending it off to another lab, for more money due to another instrument malfunction. I was beginning to feel jinxed by the whole thing-but this does not impinge on the great treatment of Annie. Thanks everyone.

First time taking our cat here for we though a sedated grooming of really matted hair. They were able to groom her without sedation and she is so much happier. Great communication and very helpful. Highly recommend!

I adore Dr. James and the team at Animal Hospital of Ivy Square! I adopted two senior dogs this year who had some health problems. Dr. James has treated them SO well for ear, eye, & skin infections, congestive heart failure, and more. She catches things all the time that I don't even notice myself about the dogs. Also, she will take every next step possible to prolong their lives. Meaning, I feel like she treats my senior dogs no different than she would treat a puppy--as companions deserving of a good, pain-free/lessened, long life. I will trust Dr. James 100% whenever she tells me "it's time" for my dogs in the future, because I know she will have done everything humanly possible for them. Highly recommend her and her team!

Great staff, super caring and friendly.

Such loving, tender, careful care of my dog! I always know that I am leaving her in wonderful hands.

Our dog absolutely loves this place. There is no other place we'd consider taking him.

Nice secretary but not failed to give me proper quotes and options in order to afford services. Then after charging an eye just to see my pet for 5 minutes, forgets to send in Rx to pharmacy.

Dr Epstein and staff are awesome! My kitty Quincy was treated very special.

I have been using this vet for 5 years and they have been wonderful! I highly recommend!

They truly love my little pup and they always give her the best care. I have great confidence in them!

Dr. Epstein went above and beyond to work in our sick pooch at the last minute and then came in on his day off to perform the surgery she needed. Afterwards, he spent time thoroughly explaining her post-op management and preventative treatment options. I was very impressed by the caring manner in which she (and I) were treated by Shannon and Dr. Epstein.

They tend to be pricey, but generally ok overall.

Dr. Epstein and his staff are simply the best! So caring and helpful. I can't recommend them more highly for the care of your pets.Tina Adams

Amazing people work here. We were a drop in out of desperation, though it wasn’t an emergency- we were treated so well and everyone is so nice. Thank you from me and Dixie!

Pearl had a good visit. Thanks for boarding them during the day so I can work and pick them up in the afternoon. It is much easier than trying to schedule an appointment and taking off work.

Compassionate and engaged staff, I have never had to wait here.

It was okay. It was more money than what I was told on the phone and I left feeling a bit overwhelmed. But the lady at the front desk was very nice.

Nice people who I think probably do a decent job, but after three visits and over $1000 I feel ripped off and a little mistreated. I made an appointment specifically about my dog’s chipped tooth because the website says “complete dental.” I paid $80 to be told that they do not handle chipped teeth. They told me they’d call me for referrals, but it sounded like I’d probably have to go to some special place out of town that I logistically couldn’t go to any time soon. They also never called with referrals. So I waited and worried for weeks about his tooth that I had wanted to take care of quickly. Two months later they call and say actually they CAN handle chipped teeth (?????). So I take my dog in again and someone finally looks at the tooth. He says he’s actually not sure whether it needs to be extracted, but they’d do an exam and decide based on X-rays. they end up extracting the tooth and when I pick up my dog I ask why they made that decision. Nobody there can tell me, so I ask to get a call about it. Instead of that, I am charged extra to talk to the doctor a week later when my dog comes in for his postop checkup, so instead of a 5 min call I had to pay another $80 when at this point I’ve already paid them $1000. I wasn’t warned about this and I feel like I should have been. I believe I paid more than I should have if I were given information I requested over the phone, and more than once I was waiting for a call that I never received.

Steve Epstein is such a compassionate doctor to my furry family members. I have been sending my pets there for 20 years.

The staff was outstanding in their care and concern for Bandit and their explanations to me regarding the needed medications to help him. Thank you all!

My dog got a beautiful clipping and bath. He looks great and was not stressed out by the process!

Excellent and friendly service. The vet always calls to discuss the results of medical tests and procedures, and answer questions. Grooming services are a great value.

Love the staff here! They have taken great care of our animals over the years

Great service & friendly staff as always