XO PUPS Chantilly, Virginia

300 reviews

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Reviews: XO PUPS (Chantilly)

All reviews (300)

Yelp (19)

Google (281)

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Kathia & Zack Barrack

2 years ago

This was the best place I have been! The service is amazing….ask for Vanessa

Brittani Thompson

2 years ago

Xo pups has been nothing but amazing to us????.. We bought our first puppy in July and we are back again in a January to add another edition to the family ❤️.. Very professional and loving, excellent customer service and they are like family.. We just love them all ❤️

Sly Guy

2 years ago

Atrocious price we fell in love with one of their pups only to find it was 5,500 dollars!

Cassandra Watkins

2 years ago

This place is awesome for purchasing a dog...super clean and the staff especially Andria who was super nice and helpful....plus you get so much for the price Crate Playpin Puppy Pads and the list goes on and on. I highly recommend them for your next puppy purchase Cassandra Brandywine Maryland

Kimberly Cole

2 years ago

I can’t say enough about the incredible experience I had at XO Pups, from scheduling the appointment to purchasing my furever friend. Vanessa was attentive, patient, kind, and educated about all things necessary to give my new cavapoo the best home! As a first time dog owner, I couldn’t have asked for more! I would definitely recommend this place to others looking for their furever puppies.

Glen Perryman

2 years ago

Andrea and the staff here are fantastically well rounded! Prices are best in town!! We were literally here for 15 minutes, fell in love and we’re taking the dog home! Please come and give them a look!

Allen Hickman

2 years ago

First time getting a dog. Great experience! 1000% recommend!

Frank Paolantonio

2 years ago

Had a great experience getting the newest sweetest member of our family! Andrea was so helpful, I was beyond nervous walking in to the store but Andrea made the process so seem less and was knowledgeable!

Emma Dann

2 years ago

Found my puppy here! The staff and manager were so friendly and told me everything I needed to know about the process and the dog. Andrea was so lovely. She told me all of the information on how I need to take care of the puppy. The process was super smooth so thank you XO pups!

David Wallace

2 years ago

Great, Andrea helped us choose the best puppy to take home.

Colleen Wright

2 years ago

OHHH MY!! ANDREA WAS EXCELLENT I AM TRULY SATISFIED WITH MY NEW BABY THE SERVICE WAS GRRRRREAT????????????????????

Alyssa VV

2 years ago

Our experience at XOPUPS was a great one compared to many of the other places we’ve visited before. The staff was friendly and checked up on us periodically to check how we were doing and answered all our answers. When we expressed concerns they provided solutions and eased our worries. Would recommend getting a puppy at XOPUPS, came in just to look and came out with a new family member!

Allison Zack

2 years ago

We had a great experience here. Our puppy was healthy and happy when we met him, and Vanessa was very knowledgeable. She walked us through everything we needed to know for the first few days as new puppy owners. Would recommend highly.

Sami Jo

2 years ago

Kevin was extremely helpful & thorough with everything! Our daughter absolutely fell in love with the puppy! Would totally recommend XO PUPS as Kevin was very helpful throughout the entire process!

Matias Cespedes

2 years ago

Happy and Satisfied with everything. Service was great and place was very clean. Highly Recommend to anyone looking for a puppy.

Luisa Lambo

2 years ago

Love this place, super friendly staff- especially Kevin!! Thanks to them we are taking home a pup to our loving family :).

Gabi Chan

2 years ago

Cute puppies. Ready for adoption

Amy Meldau

2 years ago

We had a very positive experience with the store staff. They were very friendly and attentive even when it was busy in the store at one point. They answered all of my questions. Only a 4 instead 5 because of the high price, but I know they are competitive with other places & Terra puppy package supplies are so awesome and helpful!!. Overall we are so grateful for their help and convenience of finding our new furry family member!

Dana Levy

2 years ago

This was a very quick and easy experience! I put in a request at 11 am and was in at 1 for my appointment. Everyone was super helpful!

Sandy A

2 years ago

I can’t say enough of this place ???? the customer service was great. They definitely take care of their puppies and deinfect the area after each puppy. I went to a different pet store down the street and when I walked in it smelled so bad I didn’t even bother taking look at those pups. Y’all should definitely come to this store for your next family pet ????

Yesica Calderon

2 years ago

Everyone was very helpful, extremely patient and really nice. The process from meeting different puppies to choosing the right one was easy. Thank you to Andrea, Jeremy, Kevin, Rene, and Vanessa from XO Pups, you guys are great!

Alejandro Morales

2 years ago

Awesome experience! We came in to get information before we got a dog with them and they were super helpful. A month later we got a puppy from them and the experience was great! Thanks XO Pups!!

Juan cardona

2 years ago

Was great experience today to get our first pups thank you Vanessa and Daniel amazing experience ????

Carla Moore

2 years ago

My entire process with do pups was amazing. I sent a information inquiry and heard from someone in 24 hours. Vanessa got me set up for an apt quickly and was very helpful through the whole process. I am officially a dog mom to a Yorkie! Thank you XO Pups

Deion Luster

2 years ago

This place was absolutely amazing the staff was great very knowledgeable and informative it was clean and the puppies were healthy

Derick Wright

2 years ago

My wife and I came here and adopted a Cockapoo pup. We were assisted by Vanessa. She was extremely knowledgeable and very friendly. She was so helpful with finding the right puppy for us. She was so patient with us too as we discussed the decision amongst ourselves as well as calling family regarding the decision. The choices for which puppy to get was quite difficult as they were all so cute and I could tell they were very well taken care of by the company. Upon purchase, we were surprised by all of the options that comes with the puppy. From warranty options to the puppy starter pack. Most places don’t includes food and accessories when purchasing a puppy. Long story short, we are happy with our purchase, the process, and the customer service.

Jolinda Byrd

2 years ago

I can’t say enough of how professional and welcoming staff treated our family during our visit. Thanks for such a positive experience and for wonderful new miniature schnauzer puppy. You guys are the best!!

Lisa Williams

2 years ago

The service was great! Staff was very professional and friendly especially Vanessa. Location was very clean and did not have a strong pet odor. Loved our experience and our new puppy!

Ana Moreno

2 years ago

Ask for Vanessa, she’s amazing she helped us find the perfect puppy for our family. We love XO Pup

Candice Musgrove

2 years ago

We had an amazing experience at XO Pups. The staff was very, very friendly and knowledgeable . Vanessa helped us pick out our new pup. She was very patient , answered all our questions and super super nice!!!. I highly recommend XO Pups!

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XO PUPS, Virginia, Chantilly

14398 Chantilly Crossing Ln

Business Hours

Monday

12 PM - 8 PM

Tuesday

12 PM - 8 PM

Wednesday

12 PM - 8 PM

Thursday

12 PM - 8 PM

Friday

12 PM - 8 PM

Saturday

11 AM - 8 PM

Sunday

12 PM - 7 PM

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