Petco Burke, Virginia

261 reviews

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Reviews: Petco (Burke)

All reviews (261)

Yelp (62)

Google (199)

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John Smith

a year ago

I was very impressed by the care, diversity, and quality of their reef section. I picked up some nice corals and fish.

James H

a year ago

Folks are nice, just not a big supply for diverse products

Brenda D'Arcy

a year ago

bunch of rude little weirdos work here.


a year ago

the best place for dogs... NO BREED DISCRIMINATION! Bravo Petco

DOOM “DOOM1000101”

a year ago

I went to buy some things here, but they were charging more than their own advertised price, from their own website. I'm not playing that game.


2 years ago

Very rude workers and the dog daycare is extremely dirty. However they do have a wide selection of products as well as a cat adoption center.

Maya Skalski

2 years ago

I think there are 2 people that still work there besides the groomers, hard to get assistance and young staff members just don't know much to be able to give you some advice or recommendations. I used to live going there because the employee by the fish tanks was so knowledgeable and helpful but I never see him there anymore.

Jasmine Brennan

2 years ago

Before I took my dog there to get her groomed it was just a place to get dog food so I wouldn’t really see any reason to give it a bad review. But after The horrifying experience of getting my dog groomed there I had to say something. When I brought her and she had a slight matting on her ears and tail, but she’s a Bichon frisée so it’s not unexpected they tend to Matt. So, I took her to Petco to get her groomed and what I got back was a whole new dog. I didn’t even recognize her she barely looks like a dog now. It’s the worst haircut she’s ever gotten I am beyond livid and I will not go to Petco ever again. The groomer shaved her ears and tail she looks like a freak and it’s going to take forever to grow back. They also spritzed after I explicitly told them I’m deathly allergic! I guess this complete disaster is why they wouldn’t let me see her till I had paid.

Caro S

2 years ago

I do not like to give bad reviews, but this time i am so upset. I took my little dog for grooming (not the first time). When i picked him up I've noticed the hair around his ears were still long, so when i touched to see why the groomer did not cut this part, I saw my baby skin was cut (you can tell it bleed) and he did not even bother on let me know. I will never take my dog to petco again :( .

Fiona Deibler

2 years ago

They always have everything I need!

Delmi Moreno Carbajal

2 years ago

Staff was knowledgeable and friendly, love their focus on how they treat the little ones. Great customer service experience!

Roseline Berger

2 years ago

Very messy and many empty shelves. Birds seem fine, better than a few weeks ago when hot air was blowing on the cages and I was told it was “so that they would eat less"... Many prices have also gone up a lot this month.

Danielle Karst

2 years ago

Friendly, helpful staff and neat and tidy store. Also great dog training classes!

Javier Molinari

2 years ago

Customer service in the Fish section has improved a lot in the last few months. There are very knowledgeable employees in the subject area of fish keeping, aquatic plants, equipment, etc. Please keep up the good work!

jee lee

2 years ago

I stood in the store for over 10 minutes twice. Without any help or greeting. What is the point of reviews if nothing changes. I will not shop here anymore.

Lisa Richardson

2 years ago

I wasn’t at Petco. I went to Staples.

Saerina Kuehner

2 years ago

Low stock of reptile supplies. Barely any mice or roaches. Staff is not "rude" but definitely not friendly either.

Ghaida Alshabnan

2 years ago

Phoebe is always happy after Petco grooming services.


2 years ago

FISH!!!! if you're looking for aquatics stop here for a great selection. forgive me but I am not entirely sure about the name for the guy who runs the aquatics section but that guy is AMAZING and the real reason I drive all the way out here. he is definitely the best hands down and very informative

Steven Williams

2 years ago

Had everything we needed and helpful customer service.

James Bell

2 years ago

Bought a new harness and leash for my dog


2 years ago

I'm a crazy cat lady. I wish their section on cat items is are bigger. Its hard to spoil my cat like this !

Clint Boit

2 years ago

Very clean store. Friendly staff and customers. Easy to find what you need.

Nora Ortiz

2 years ago

I had plenty of questions about my purchase and the sales associate was knowledgeable, kind, and very friendly. I was also offered other benefits for my purchase. The place was very clean.

Ricardo Trejo

2 years ago

Awesome place, employees are super helpful!

Diana Prado

2 years ago

The assistant manager, Nicolas is awesome!! He really knows what he is talking about, and he went above and beyond to help me!

Jennifer Sturgeon

2 years ago

They are always so friendly, I love going to this Petco. If I do have to return food there is no hassle. I love their customer service, assistance and advice. They have what I need for my pug.

pete james

2 years ago

Great items, cat adoption events.

Sharon Korpi

2 years ago

This is a smaller PETCO but had everything I needed.

Kelly Mahoney

2 years ago

The staff is super friendly and the groomers are great! Nice clean store, not like some pet stores that reek of animal.

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Petco, Virginia, Burke

9230 Old Keene Mill Rd

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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