Canine Carousel Ashburn, Virginia

61 reviews

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Reviews: Canine Carousel (Ashburn)

All reviews (61)

Yelp (31)

Google (30)

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a year ago

Great place. Love all the animals supplies they offer, and they do a great job at grooming my dogs.

Philip Martin

2 years ago

We love taking Tashi there -

Pat Crouch

2 years ago

Great job on Dobby and he enjoys it

Natalie Lynch

2 years ago

The employees are very caring and friendly! They always do a great job on my dogs hair cut. Would 100% recommend!


2 years ago

Have been a client for over 15 years....they always do a beautiful job

Amanda Pom

3 years ago

Small puppy's first cut. My cute puppy looked horrible! I had to trim her to make her look normal. It was so choppy and too short. I ask for trimmed and slightly short. She looked almost buzzed. I understand first cuts can be difficult but for $90 I expected so much more! Never going back!..

Allison Tully

3 years ago

We've been taking our dog to Canine Carousel for years and they are absolutely wonderful! Their grooming services are excellent and the staff is incredibly friendly!


4 years ago

I have only had positive experiences with Canine Carousel in Ashburn. They cut my dog’s hair they way I have instructed and they take good care of him while he is there.

Chris Wolford

4 years ago

Always great service and fantastic hair cuts, for the dogs of course.


4 years ago

They do a great job for trimming cat nails & lion trim for my Persian cat????

Linda Cummings

4 years ago

Just picked up my wheaten from grooming. He was a.mess when he went in but Chrissy did a fantastic groom on him & he looks runway ready. Superb job as always!

Nanna Joseph

4 years ago

That young woman Natalia was very rude will not be returning to this location.

Sal Mattimiro

4 years ago

Was the best local place for grooming however over the past year the quality of the cut has dropped (choppy appearance vs smooth and tasteful) and prices keep rising rapidly. Pet treatment is wonderful so we continue to utilize their services.

Sean Tully

4 years ago

Just brought our mini-schnauzer for the first time here. This place is great. Clean, professional, and the staff is very friendly. Would recommend to friends and family that are looking for a groomer. Google algorithms gave me an update about this picture being seen. I feel obliged to say that after 5 years we still take Hauser Von Schnauzer here.

Carolyn Stys

5 years ago

Great staff that does a wonderful job with our berner’s.

Stacey Graf

5 years ago

Canine Carousel is absolutely amazing! Both Nikki and Chrissy (Chrissy is at their Herndon location) do an excellent job grooming my two little dogs (as well as my mom’s dogs and most of my friends’ dogs). After their “spa treatments” I ALWAYS get a ton of compliments about how cute they are! More importantly, you can tell how much they sincerely care about each and every animal that comes through the door. My dogs do NOT like baths and they are generally pretty scared around other dogs. But as soon as they see Nikki or Chrissy, they perk up and their tails start wagging! I can’t imagine leaving them with anyone else and feeling completely at ease. When this location first opened, I was truly amazed by the huge selection in the store. I figured in a “boutique” setting like this, everything would be a little overpriced, but I was surprised at how reasonable their prices are. You can tell that they spend a lot of time deciding what to sell in their store, as everything is of extremely high quality. And the customer service here is unreal! The owners have even walked through the store with me explaining the benefits of various items. It is a real mom and pop shop and the family who owns it is one of the sweetest families I have ever met! Lil has been in the industry for many years and will give you amazing advice about pretty much anything dog related. (Take her advice. She knows what she’s talking about.) If you catch Morris there, ask him about the food and he will make sure you get the one that is best for your furry friend. He is incredibly knowledgeable (although I’m sure that anyone working there could assist you with this as well). I never hesitate to recommend Canine Carousel to anyone, because I know that they take extremely good care of all of their customers, especially the four legged ones!

Michael Scott Phillips

5 years ago

We always take our dogs here for grooming, but will consider other options. Reason being is because the owner is no longer at the Ashburn location. Now the dogs’ fur is cut entirely too short and the scheduling makes no sense. For example, we drop off our dogs at 7:30 AM, which means they are first in. The pick up time is usually after 11:00 AM. You do the math. The time duration is entirely too long. The establishment is okay and might compare to any other groomer.

lilian shea

5 years ago

my husband took our poor dog to get groomed and when we picked him up he had been completely shaved to the point where it looks inhumane! We all cried when we saw our little puppy. He’s been laying around for hours and his spirit was shaped the way!!!!

Jay T

5 years ago

The intimacy of a mom and pop shop definitely has better advantages than the corporate chains. I like feeling like a valued customer instead of a number where they blow you off. Love the atmosphere!

Elaine Cooper

5 years ago

I have been going to Canine Carousel Pet boutique for over 10 years. They are so welcoming. They always remember what I want and do it to perfection. I would follow them wherever they go.

Carolyn Balshi

5 years ago

They are always friendly and helpful. They do a great job with my dog and have a lot of cool things to look at and buy.

Cindy Burns

6 years ago

Very pleased with their services. My dog always looks amazing after her grooming. This is my favorite grooming salon in the area.

Dianne Mills

6 years ago

I have taken my "fear dog" Lizzie here for grooming and have not had a problem. She just tends to become almost catatonic when she is in a fearful situation. My other dog Annie has had a bath here before and not a problem but today was a horrific experience for her. Halfway through a meeting I received a message to come and get her because she was pooping and barking. I left the meeting early and rushed over. The receptionist told me that Annie had pooped on herself and had to be rebathed. When I got her home she had diarrhea for a period of time and then began vomiting. After a couple of hours she finally calmed down. It is my position as a customer that they are responsible for giving her the care she needs but I suspect they stuck her in a crate and told her to shut up. Under normal circumstances she is a friendly cooperative dog. I will no longer use them to take care of my pups ????

Jim Firmani

6 years ago

Worst place to bring your dog, except if you hate your pet. We brought our dog in to be groomed. When she was picked up she was blinking her right eye. It became worse as the day wore on and she then kept her eye closed. It was worse the next day and we immediately took her to the vet where she was diagnosed and treated for a Corneal Ulcer. It's a painful eye injury that takes weeks to heal. The owners refute their groomer caused the damage, regardless of the fact that our dog was carried from the shop to the car and then carried inside our home. Neither were present at the shop and saw our pet, so they must be clairvoyant. BTW - I have a video of our pet when she arrived home showing her blinking her right eye and contains audio of our conversation about her eye. Repeated conversations with the owners about how our dog's eye was damaged were fruitless. All we heard from them is that our dog did it to herself or it was caused by a bush or leaf (LOL). At my wife's request, I removed pictures of our dog's damaged eye. It doesn't change our feelings over how badly our dog and we were treated by the owners. Read and take the advice of the many 1-star reviewers on the Web and RUN elsewhere.

Joseph Harn

6 years ago

Sadly, I must rate this place a 1 star. My wife and I brought our 13 week old puppy (small 3 lb maltese) there for his first grooming, but the owner accidentally cut one of his nails too short and caused him to bleed. We understand that accidents happen, but the owner did not disclose that information at the time we picked him up and paid for the services. Instead, she acted like everything went well and as if nothing had happened. Hours later, we noticed that our puppy kept licking the same paw over and over and found that there were lots of dried up blood. I immediately drove back to the store and demanded a refund. The owner was not there, so the young lady at the desk had to call her. So, I got on the phone with her and at my first request, she denied the refund, but after reminding her that she is a business and that she should do the right thing, THEN she did agree to the refund. I told her it wasn't about the's about the principle. What we were upset about was that nobody informed us of the mishap and that they tried to get away with it. AGAIN, we understand accidents happen, but we were just so upset that nobody told us. It's really unfortunate too because we DID really like the owner, but after this experience, we will not be returning.

matthew Magee

6 years ago

Wasn't too impressed We decided to try a place closer to home. Saw the good/bad reviews of canine carousel and thought...why not? Took our lab mix in. Did she look clean? Yes. Did she smell clean..sort of. Do I think they could have done a deeper cleaning and brushed some more hair out? YES. I'd take her back but we think we have a better outcome at the place we've been taking all our dogs to in Chantilly-Pretty Paws. It is out of the way but she can go 3 weeks w/out smelling like dog. A few days after Canine Carousel, she was back to smelling like dog...and we've been couped up in the house because of the cold weather spells recently.

Michael Slattery

6 years ago

Great groomers, always takes wonderful care of our Westie.

Peter Groya

6 years ago

Good selection of dog treats

Katrina Burks

8 years ago

We have been customers of Lil for 13 years now. They are the only ones who can make my Yorkies look like Yorkies. I have tried others but I keep going back to her. I won't go anywhere else. Very happy.

Michelle Coon

9 years ago

Have been going to Canine Carousel since I got my dog. Tried others but no one did as good a job and was as good to my dog. I usually go to the Herndon store, but while it is closed for the move and renovation, am coming all the way to Ashburn from Fairfax City - Lil and her daughters are great!

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Canine Carousel, Virginia, Ashburn

43135 Broadlands Center Plz

Business Hours


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


8 AM - 6 PM





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