Red Butte Veterinary Care Salt Lake City, Utah

Vet was very thoroughl with my pet. She had a new approach for what my animal was going through. Instead of just staying on the same plan that the previous vet had him on. They are also very responsive through text message.

Dr. Brandt is excellent! Extremely knowledgeable, listens attentively, staff friendly.

I’ve been taking my dog here for about 3 years or so and they’re always quick, good at scheduling, informative and do the job right. Never had a complaint. I recently took my dog to get a growth off of her lip removed. The quote was accurate to the final price and they did a good job, her lip looks like it use to. I also appreciate the fact that they are accommodating and understanding to my dog when I come here because she is aggressive towards other animals. Which is nice because I have had a hard time taking her to other vets in the past because of that.

Unprofessional bedside manners with negligent care at best. Plan to either get a misdiagnosis or prescribed the wrong treatment. Glad our new vet confirmed our worst fears so we could quickly course correct. Do not bring your beloved pets here and entrust this clinic with them. We switched to a vet 3 miles north because of how bad the experience with Red Butte was. The fact there are are MULTIPLE complaints against one specific doctor on here that the clinic seems happy to just half heartedly deflect should have been my first warning. The unprofessional responses they are providing to negative reviews with concrete details should be the second warning.

Website says "Guinea Pig, Rabbit and Rodent Care," but when I called they only see cats and dogs. Makes me a little concerned what other services they list and don't actually perform.

Dr Brandt misdiagnosed our beautiful husky. Dr Brandt's treatment resulted in our babies death. As many others have said we were not included in her treatment. Their are many choices, for your babies safety please please please do your homework. Do not bring your loved ones here.

My dog Hank loves Red butte. Prices are fair and very friendly.

I love them. Everyone of the staff was so sweet and nice! We had found a stray kitten (10 weeks) and he wasn’t doing super well, they got him all fixed up and within 24 hours he’s been doing amazing! They even texted me right at 9am the next morning to check on him and make sure he was doing okay! Keep in mind, I did have to wait 25 minutes and ask reception how long the wait is, I was extremely frustrated at the time but I do know vets are humans and can have family emergencies too. Despite the wait, which reception was actually super nice about because I know I wasn’t that kind at first when I asked due to my high stress and sick kitten, they still did an amazing job and one receptionist kept bugging the vet making sure I wasn’t forgotten in their super busy day (adorable curly blonde haired receptionist: me and gizmo say thanks for going above and beyond for us) and I do very much like how me and Gizmo were treated! Vets can be frustrating and every vet has negative reviews but so far they have exceeded all expectations and I couldn’t be happier! Thank you!

TLDR: Not grossly negligent but you can get much better care for lower prices elsewhere. I have taken all 3 of my dogs here multiple times because I live close. Different vets each time I've gone in, bad sign. They added on services I didn't agree to and forced me to pay. The final straw was a vet who said he had no idea about an issue my dog, but then the clinic refused to give a referral for treatment elsewhere unless I came back to pay them for more tests.

I have been taking our pets to this clinic since 2019. I looked past some of the annoyances of this clinic (smelly interior and smelly exam rooms, poor parking) because I felt that they truly cared about our babies. This last time I visited was my last straw. I received our 14 year old senior dog back from having her teeth cleaned and a mass removed from her leg covered in vomit and terrified. It took her days to recover. Seeing her come out that way was so sad and I had to ask myself, How can I justify taking her to a place that treats her this bad? When I asked about why she was returned to me that way, the doctors response was that they were slammed and couldn't get to cleaning her up. How long had she been sitting in her own vomit.? I get that they may be dealing with higher demand, but at what cost? I feel they have tossed their clients aside in the name of making a better profit. To top it off, the cost of the procedure jumped nearly $500 from the original quote. The first quote was before the pandemic, so about a year had passed from when I received the quote to when I was actually able to bring our girl in, but the doctors response was "Sorry, costs have gone up because of Covid". Not sure how they could jump that much, but that was her response to me. I don't feel the doctor here has my pets well being in her priorities and it saddens me that I will have to find another vet as this was convenient and originally very friendly.

They have taken awesome care of my puppy. We love how friendly and helpful the staff is.

The vet techs are lovely and caring folks and we always had a good experience with front desk folks. Dr. Brandt is problematic at best. On multiple occasions she’s been stumped by and unsure how to treat health concerns we have presented to her over the years. Even when tests are conducted she never offers her professional assessment or a coherent plan of care. After she was unable to interpret results from a biopsy of our dog’s infected nose, we took the results elsewhere and found out that the antibiotics prescribed by Dr. Brandt were not actually helpful in treating the type of infection our dog was dealing with. Just don’t go here. Edited to respond: we didn’t receive any information or “honest opinions that were difficult to hear”. That is the entire point of my review. After $1000 of tests and X-rays Dr. Brandt was confused by the results and kept asking US how we wanted to proceed. I generally rely on medical professionals for their opinion and development of a plan of care and so when that wasn’t provided we decided to go elsewhere. We kept coming back bc your practice is well reviewed, vet techs were pleasant and attentive, and for basic wellness checks the care was sufficient. It took time for us to notice a troubling pattern of a lack of critical thinking and analysis of health information when dealing with more complicated or unusual health concerns. This particular instance of being unable to analyze a biopsy and prescribe an appropriate plan of care for our senior dog is concerning and I believe other pet owners should know about our experience. Thanks for your response and best of luck.

Dr. Brandt is great. She made a difficult diagnosis of our dog’s illness, and basically saved his life. This happened when we did not even have an appointment; we just showed up with a very sick dog and she took the time to diagnose and treat him. We are forever grateful. She has kept him going through tricky re-occurrences of illness. The whole office is caring and very good at their jobs. Sometimes at the end of the day I might wait a little bit, but I know that is because Dr. Brandt takes her responsibility to care for her patients very seriously. Highly recommend Red Butte Vet.

They were patient and gracious with us when my friend's cat was put to sleep. That cat had a whole entourage of fans who came to see her off, and we were allowed plenty of time and privacy to say goodbye.

Kindness and compassion abound from Dr. Brandt and all of the staff at Red Butte Veterinary Care!

I cannot say enough good things about Red Butte Veterinary Care! My middle-aged pup was pretty sick recently and when I called, they immediately got me in and got her evaluated. They sent me home with clear instructions, exact medications, diet recommendations, and followed up countless times. Their staff is incredible and I trust their vets 100%. Their responsiveness is on-point and while I would pay an arm and a leg for my pup, their prices are actually great. While it seems silly, I was very scared I might lose my best friend, but they held my hand (metaphorically) the whole way through and now my pup, Posie, has recovered and is super happy and healthy again. 10/10 would recommend. Thank you, Red Butte!

They are very nice and accommodating. I love them.

Dr Owens treated my 2 lb poodle. She has extensive knowledge, showed kindness, patience and compassion. She was thorough and also went the extra mile. I felt she truly cared about my fur baby as well as listened and validated reported concerns. We were able to come up with a viable treatment solution as patnership. I was able to get in the same day due to a cancellation and she was super accommodating. I feel I have found my new vet for my fur babies. Brady was the tech, and she was super kind, listened to my concerns and so did the Vet. Brit greeted me at the front door. Be mindful masks are still required so be sure and bring your own. Waiting area was loud when one or more people get talking or dogs barking. Would love to be greeted at the front with a "Hello welcome to Red Butte Vet, how can we best help you today?" I needed a special accommodation and the team kindly accomodated it. The space is located in an ideal location in the heart of 2100 East and 1300 South. Limited parking spaces so plan accordingly. They also offer grooming, teeth cleaning, and training. The rooms arr spacious and clean and I absolutley LOVED the beautiful murals that this Vet Clinic paid for and installed. It makes the ambiance very fun. Beautiful space. They also have almost everything you need onsite but were quick to refer you to needed experts. They care alot about pets and are compassionate and kind to both furry patient and pet parents. A wonderful place and I am thrilled to have a new Vet. I had an excellent experience with Red Butte Veterinary Clinic in Salt Lake City. Thank you!!!

Truthfully I've been on the fence about continuing to go to this vet for awhile, but after reading some of these snarky responses to people's negative reviews, I have made up my mind to go elsewhere. It's just so unprofessional. I don't have any particular 'one bad experience' but more an accumulation of dissatisfying visits. I have taken my pets here multiple times over the last year, and everytime I leave I don't feel like my concerns were addressed in a satisfactory manner. Dr. Brandt is continually forgetful (to the point that I have to remind her to address concerns I had already mentioned multiple times) and never seems willing to give her professional opinion on anything. If you ask her a direct question she hem-haws around and generally gives a vague response. I have very little confidence that she knows what she is doing when asked for her recommendation or professional opinion. When I go to the vet, I believe I am paying money to be provided a professional opinion or recommendation based on the vets years of experience and education. More often than not, I leave with a dressed up 'I don't know' rather than a game plan and feel very unconfident in what she has to say. When she speaks, she sounds unconfident in herself. And I normally will have to press my questions multiple times before I even get the 'I don't know response'. Further more, every single time, before even addressing the reason we are there, the first thing she does is look at my dogs teeth. She doesn't do a typical exam and look at the eyes, ears, nose, etc. Just the teeth. And EVERY time immediately recommends a dental. While I dont deny that my dog may need her teeth cleaned, it doesn't matter if she just had it done 3 months ago. It's still recommended EVERYTIME. When my husband confronted her about this since we had literally just had them cleaned by Red Butte, she then immediately covered it up with "oh right I see that now". If they need cleaned I will do it, but it's hard to trust the only non vague opinion she regularly gives, because it seems more like an easy cash grab and I'm not a fan of having my dog sedated or put under anthesia if it's not actually necessary yet. Lastly, when asking for advice on something simple, she often will provide advice as a fellow pet owner rather than a vet. Recently I asked her about food recommendations for my dogs gas, and she mentioned several foods 'that worked well for her dog'. I'm paying a professional, I want a professional opinion based on MY DOGS health and what she is seeing in MY DOG. What works for her dog, may not be the same as what works for my dog. It wasn't until I pressed her that she finally mentioned the science behind her recommendation, but even this wasn't very detailed and more just 'these dog foods follow science', whatever that means. All in all, if you want a vet that will continually tell you to have a dental cleaning done, even though they just had one, and cannot commit to an actual professional opinion, then this is the vet for you. I know I sound pretty callous, but we have gone to this vet many times over the last year and treat our pets like family members. We want the best care for them, and I don't believe that this is it. We will be going to a new vet in the future and getting second opinions from them on how to best care for our pets. Also side note: The vet techs have been amazing. They truly care for the animals they help.

Very pleased with our new vet. With Covid protocols in place, Dr Gregg went out of his way to throughly discuss both pets. Felt confident even though I couldn't meet him face to face.

I love this vet for my two dogs. I’ve only come here since the pandemic started and they make pick up and drop off so easy. Each veterinarian I’ve spoken to is very thorough and spends so much time with me on the phone answering questions and giving honest feedback and recommendations for the best quality of life for my two pups. As far as cost, I am unsure of how they compare to many other providers. I do feel like they do a good job of communicating all my options and let me decide what steps to take. Everyone is willing to spend something different on their pets but I personally save a certain amount for each dogs health needs every year and have yet to overspend it here. The office staff is always very friendly and easy to talk to. They even make our goodie bag of medications and receipts special. My dogs love coming here and all the special attention they get. Thanks for the great care RBVC!

Took great care of my cat when he came in for a ear hematoma. Great staff.

I have had an amazing experience over the last 2 and 1/2 years. The vet and vet tech are all amazing! They are very sweet with my dog, Dolce. They always answer my questions and have squeezed him in between appointments when he wasn’t feeling well. I have always felt confident with the care they give and the advice they give. We are leaving on a trip for 4 months and I am really going to miss their care! We see them monthly for a b-12 shot and re going to miss seeing them over the next few months!

I love bringing my dog here! Everyone in the office is so kind, friendly, thorough and professional. They provide excellent care and take time to address all of my many questions. My dog sees Dr. Brandt, and she is so knowledgeable, compassionate, patient and kind. I would highly recommend them to anyone! ????

Everyone here is excellent. They take great care of all of my dogs.

I have taken my cat here for 2 years and love them! They do great with cats (even with my not very cooperative one). I recently had an appointment for a checkup and to address some concerns I had and they were COVID safe, gave him excellent care and were very helpful. I highly recommend them!

I have been to many veterinarians over the years and realize the demands of their work. Dr. Brandt was warm, knowledgeable and caring to my two pets. The 15-year-old required extensive dental care and the problems were take care of with excellent results. The 8-month-old was also examined and taken care of wonderfully. I couldn't be happier with the service and the care. Thank you!

Even though you can't go in with your pet, it was very good. The vet called me while I waited in the car to discuss my dog.

We love and recommend this vet to everyone we can. They are so caring for your fur babies. Our dog came out of the vet with a smile on his face and looked relaxed. I could tell they took really good care of him. Which is what at great considering he’s been terrified after all the other vets we’ve visited. Not overly expensive either.

The Vet tech themselves are not bad. But the Receptionist are the worst. No one gives you correct information, I got my rabbits spayed and the receptionist told us to make sure our rabbits didn't eat after midnight when in fact that is dangerous for a Rabbit and can cause GI stasis.This was the 2nd time I've been there and they say they are ready and you end up waiting over an hour. Receptionist need more training and weekly meetings to make sure they know the services the vet can provide and to insure they understand how to put information into the system. I do not suggest this place because of their extreme unprofessional approach.