Doggie In The Window Salt Lake City, Utah

We have gone to Heidi the owner for many years. I am sad to say that she is not doing the caring job she used to..we will not be going back to her anymore because she failed to tell us another groomer was going to be doing our dog. He ended up with a bad ear infection because his ears had not been dried out and ear hair trimmed. $90 is a lot and should be a much better grooming quality.

My experience with this business for the past year has been wonderful. The staff is friendly and professional. I know when I drop my pet off, she's in great hands. My dog has short hair, so she doesn't require much grooming, but I do love to spoil her with spa days. This is definitely the place for that. Every other time I'll opt for the delux package they offer. It really helps with keeping my dog's paws free of crusty dry skin. After she's been groomed, people will notice and compliment her shiny coat. My dog has allergies (found out through testing) and whatever products they use, they haven't ever irritated her skin and they smell amazing. They also help out a ton with keeping my dog's nails at an ideal length. Overall this place is great; they're reliable, trustworthy and consistent. Check them out!

First time with new puppy at a groomer. The girl who was his groomer didn't call or text any update or status knowing it wS our first time. Would have been greatly appreciated. She also wasn't the person to hand him back to me so I couldn't tip her or get feedback and info on how it went. The girls were nice, place was clean and I got him back after 5 hours. The result was super ????.

Amazing customer service and my dog was so pretty afterwards. They are super friendly and amazing with animals. Definitely recommend for all your dog grooming needs.

2nd time I show pictures and explain what I want for my mini schnauzer and they can’t seem to get it right at all! I asked her to go back and trim his cheeks so his snout looks more fluffy and she went and cut his cheeks and all his snout fur, doing the complete opposite of what I asked. I didn’t want to say anything else and left because I can’t go back on something that was already ruined. I’m done with this place.

Absolutely perfect job. I brought my two dogs, one is a Yorkie with an attitude. And the second one being a six month old Shih Tzu poodle mix. We had a previously Traumatic experience with a six-month-old poodle, where we took them to a different groomer who cut their paw pad open the very first time they ever got groomed. So we were really hesitant to take our Shih Tzu mix to get groomed again. We explained everything to the groomers, and at the end it was a perfect haircut. They gave us feedback on how they behaved. They even got my Yorkie to get a full groom. Which sometimes new groomers are not able to. And my dogs were happy in the end too.

We have taken our doodles to 4 different groomers (mostly because the wait to get in is SOOOOOO long) and DITW is hands down, the absolute best! Thanks for being so accommodating with our appointment and for making our girls so pretty!

We take both of fur babies there, great service.

Do not tell anyone we can't do it or take them to vet that might kill your dog because of putting them under. It just sounds like a cop out. Sorry gf was furious w/ Doggie in The Window

They do a descent job at cutting hair and a poor job at answering phones. I’ve called 5 times today, once an hour and each time I get sent to voicemail. Store hours on google says they are open too. This is a common experience for me when I try to book an appointment. My previous experience has taught me that they NEVER return voicemail calls even though the message says they will. Wish they would answer the phone more often or call back people who left messages.

I have been consistently calling for the last week trying to schedule an appointment. I call during their hours and no one ever answers and I get no response when I leave a message.

They snipped the knuckle off of my babies paw. I met them at an emergency vet that they supposedly used frequently. After agreeing to pay for it personally I was left waiting with my best friend for 3 hours. To get reimbursed or compensated has been difficult to impossible to say the least. I am very busy and have made multiple calls to them. I have not received 1 call asking if my best friend is ok. I wish I could give a 0.

My dogs have never looked better! We had an incredible experience!

I needed to get my stinky basset hound a bath, I knew I couldn't get into another shop in town but I took the shot at Doggie in the Window, I got lucky and they got me in in under an hour. We splurged and got the ultimate package for our little guy. The gals did an amazing job. I've never seen his nails look this good. He smells amazing. I won't be going anywhere else ever again. Thanks!

Amazing, talented and friendly staff! They always do great work with my dogs.

This groomer came highly recommended from my daughter before she moved out of state. Her sweet dog always looked so freshly styled and happy! I was excited to use them. The groomers may be fantastic, however the customer service REALLY needs to be improved. After a month of calls & phone tag for days, appointment reschedules on their end, and inconsistent instructions from staff of what was needed, I was not able to get my special needs puppy groomed this morning. I am very, very disappointed and sad at the outcome! I was really looking forward to her trim and finding a groomer so close. So, after a month of finally getting an appointment, my puppy and I are left to find a new groomer, and get another appointment.

They always do a great job taking care of our fur babies!

They always do a great job grooming our dog! She comes home without signs of stress (whining, aggression, etc), so I know that they take great care of her! They always ask me what kind of haircut I want before they start, so she always comes home looking perfect!

They are by far one of the worst grooming businesses on earth. I took my puppy there for a haircut and ended up rushing her to the emergency room for multiple injuries. They have Edward Scizzor hands back there.

We love Doggie in the Window. They always get exactly what I'm looking for on my doodle and I feel like the prices are super reasonable. The staff are friendly and my dog loves them. I especially love seeing his little head in the little bubble window when I come to pick him up.

We love how great our fur babies look after a visit. They put the cutest bows on their ears too. Our dogs are happy here and we have never had issues. My only complaint would be scheduling. I can't find a spot to do it online and it's always phone tag between my schedule and someone available to answer their phones.

Naomi is the best groomer there. Always giving my Charlie and riker a great cut and nail buff. They look so handsome after. Ask for Naomi!!!!

We love doggie in the window. They take great care of our poodle and always make sure he looks great. He's always super excited to go and the groomers are wonderful.

Heidi does an amazing job with our anxious dog and he always looks so handsome when she's done!

Working for this salon has definitely been a highlight of my career. :) Everyone here loved the dogs and does their best to do what's right for the client and their furry best friends.

They made my 15 year old lab look 10 years younger. I’d like to make an appointment for my girlfriend.

Love this place! We have three dogs including two siberian husky brothers with lotsss of fur. One of them has longer hair and they always take such amazing care of them all and they always look and smell like show dogs when they are all done. Highly recommend!

They have moved into a much nicer and larger shop. There is a doggie play room which I think is very nice for the dogs. Heidi always does a beautiful job on our Katie. She even got her toenails painted. ????

I was so incredibly happy with the service and kindness of the groomers and staff at Doggie in the Window! The staff was super professional but also incredibly friendly and made me as a new customer with ~somewhat~ difficult dogs feel completely welcome and confident that my pups were well taken care of. I would recommend them to anyone!

Desirae did a very good job on our Border Collie. The cut she gave her was exactly how I had hoped, and she looks so shiny and feels very soft! The dremeling on her nails was done well and looks like she took her time getting them rounded off. Thanks!