Home Sweet Home Pet Sitting Layton, Utah

Horrible communication just in trying to hire their services. Spoke to Debbie on Tuesday in order to set up services. She told me that she would contact one of two sitters for my area and that I should hear from one of them the following day. Five days later and I haven't been contacted by anyone.

Debbie is the best pet sitter around. Our bulldogs and cat just love her and she takes excellent care of them as if they were her pets. She is very professional and trustworthy.

Beware and set up indoor cameras! Unprofessional, unethical, and rude. Their neglect of our cat lead to us coming home and finding her dead. 1/8/17 review: This was our first time using a pet sitter service for our cats. Communication and setting up services were seamless. We met with The pet sitter for our area (Debbie, not the owner) to give care instructions and we were assured that our cats would be cared for and receive some attention and that if anything happen in our absence that our vet would be contacted. When we returned from our two week trip I found my oldest cat, goober, dead on our bedroom floor. I immediately called Debbie to find out when the last time Goober was seen alive and to my horror i was told that during our entire two week trip goober had not been seen. Despite our specific instruction of goobers sleeping spots of being in our bedroom she was not checked on. This was an awful experience to not know how long she had been dead or if she suffered needlessly. Update 1/14/17. At first I was hesitant to rate so low but now if I could rate 0 stars I would. A week after the loss of our beloved cat Goober I receive a text message from the owner asking me to change my review as it may hurt her business. She insinuated that our perception of events were incorrect and that she had talked with the pet sitter and now understood what really happen. At this point it was apparent to me that a break down of communication occurred between the owner and our pet sitter. Our pet sitter, Debbie, Verbally admitted to me over the phone the day we found our cat dead that she forgot and neglected to go into our master bedroom and water the plants, check on Goobers feeder, and check on Goober. The door to our master bedroom was the only interior door in our home that we left open so that the cats couldn't hide in any other room and it would be idiot proof and easier for the pet sitter to locate the cats. Goobers feeder was untouched and had not been eaten out of or refilled so aside from the pet sitter verbally admitting she did not go Into Our master bedroom to check on goober we can confirm that with the wilted plants, dead cat on our floor, cat pee in the cat bed, and untouched cat food that was still full that the sitter did not make any effort to check on goober. 1/14/17 the owner texted a Snyde and rude response when I told her I would not be changing my review. She rudely insinuated that we are bad pet owners for not hiring their services more frequently and insulted us by lying and saying that she believed we some how knew that our beloved goober was going to die based on the pet sitter telling her this. We left for two weeks to get married and go on our honeymoon. Our cats were healthy and alive. Let me clarify that we initiated pet sitting services for our three inside cats who have an automated smart feeder and two litter robots so ultimately their basic needs are very well maintained and they required only minimal care. We asked for the pet water dispenser to be checked and refilled as needed, for our plants to be watered in our living room and master bedroom where our cat goober preffered to sleep behind our bedroom door next to the heating vent. We asked for our litter robot boxes to be checked and emptied as needed and we also asked for our ferrel cat feeding station to be checked and water be filled at each visit. We expected for our inside cats to be physically checked on and verified to be breathing and alive without signs or symptoms of illness or physical distress. When I called the pet sitter after finding my cat dead I wanted to know when the last time goober was seen alive so that I could be assured that she was recently cared for and to verify a time range for death and Debbie told me she didn't go looking for goober because in her experience cats tend to hide. Debbie admitted that she hadn't seen goober during any of the visits to our home. It recently dawned on me that Debbie had failed to check on or refill Goobers feeding bowl which we had also shown and instructed her on.

My wife and I just got back home from a week long Vegas vacation. This is the second time we have used Home Sweet Home. We also used Home Sweet Home back in April. Both times our cats were very well taken care of. Debbie/Gabby followed our instructions perfectly (one of our cats is on a raw diet, is allergic to dry food, and needs to be fed wet/raw food 3 times a day). They even provided us with a documented daily log of each time the cats were visited/fed and what happened during the day. We came home to happy cats. We will definitely be using Home Sweet Home for our pet sitting needs in the future. We are planning another Vegas trip and Debbie/Gabby are our #1 choice.

Debbie (owner), pet sit our dogs and fed our fish while my husband and I left for 8 days for a wedding/vacation. She updated us daily about the well-being of our dogs. We also had video cameras up and going in our living room and bedroom, to check on how our dogs were doing throughout the day. My dogs were very excited to see Debbie everyday (three times a day) and they always came back inside tired and content. I highly recommend Home Sweet Home Pet Sitting because Debbie and her workers are passionate about what they do and it shows in how love and attention is shown to pets in their care. Because of Home Sweet Home Pet Sitting, my usually anxious dog, was able to stay in her safe place but still receive the exercise, love and affection that she needs. Thank you Debbie at Home Sweet Home Pet Sitting, for loving my pups as my husband and I would.

Excellent Service, No Complaints, Happy Cats! We have used Debbie and HSH for three consecutive years, always a week or so in length (annual vacations) and have never had an issue. We have two indoor/outdoor cats, Lucky and Minnie, and have always returned home to full food and water, gathered mail and happy cats. The last time she cat-sat (?!) for us one of the kitties unfortunately brought in a half-alive bird (doesn't happen very often) and Debbie was kind enough to take it home and try to nurse it back to health (didn't make it tho, sadly) - we were just glad that she was professional and good-hearted about it. We plan to use her services every year and would be happy to highly recommend her and HSH to anyone.

Our experience with Home Sweet Home pet sitting has been phenomenal. I will and have recommended Debbie and her services to friends. She is excellent with our high energy Labrador and she has become a trusted friend.

Debbie is a gentle, compassionate, attentive and PROFESSIONAL pet sitter!! I rarely find anyone who can tolerate my dogs, let alone love them. Debbie has become part of our family. She loves my dogs and takes care of them like they are her own. I'd wager they prefer her to me- and they have (on more than one occasion) chased her car down the street if I don't have them on leash! Debbie goes above and beyond, leaving a ledger of my dogs' activities and her visits. She once cleaned up my basement when it flooded at no additional charge. She is a treasure. And I trust her with my dogs, my home and would trust her with my life. You will not find a better pet sitter at any price. We are so grateful to have found her 2 1/2 years ago. She will always be our first choice in pet care while we are away.

We absolutely LOVE Debbie and her team! The care she gave to our pups is beyond what we could've ever hoped for in a sitter. She quickly became part of our family and our dogs adored her so so much! I never once worried about ANYTHING while we were away. We have moved from Utah (We move pretty frequently because of the military) and we have yet to find pet care that compares.

Home sweet home has been the most reliable, trustworthy, and dependable service I could imagine for my fur babies.. Debbie and her staff spend the time to get to know our pets before we leave and always make sure they are safe and all their needs are fully met. They spend SO much time with them and are always sending photos and videos. I could never ask for anything more. Thank you!