Banfield Pet Hospital Draper, Utah

I guess if you wanna wait 8+ hours for an emergency. Bit of a joke

They Treat you Like You would want to be Treated very Professional A+ RATING IN MY BOOK (GO UTES)

They were advertised to me as an exotic vet and maybe they're fine with some exotic pets but never bring your reptiles in, the advice they gave me was fatal to mine and by the time I realized it was too late, they don't know the first thing about reptiles (although they might say they do) they just gave basic care advice for the animal I was already doing and any reptile keeper who knows anything does, so if that's what you need help with please go somewhere else.

These guys are great to our family of pets. They are friendly, comprehensive and patient with my questions and concerns. They provide great recommendations too.

They always treat my Nesta with the best care. She gets nervous and they are very loving towards her.

Have had really good experiences up until now. Beware of the receptionist that puts you down, attempts to manipulate, and gets snippy with you in front of other customers in the lobby! Great way to lose people. I could never imagine doing something so rude.

This place is great! I was previously going to thebone I numerical fork, but they just always seemed busy and hard to book. This one became available for some shots my dog needed and so we went here. We won't ever go back to the other location. This location has always taken care of my dog, helped keep him at ease, and always ensure that my dog enjoys his time there. They have drop off or in office appointments.

They helped us with the passing of our cat on a weekend. Very helpful & kind, with reasonable prices.

This veterinarian is absolutely the best vet I have ever had!!! The staff from the moment you walk in until the moment you leave is 100% customer service. They care about your loved ones, seems like just as much as the owners of the pet. Compassionate. To all those in northern Utah I completely recommend and urge anyone who has a pet and considers it family, to use Creekside animal hospital as preventative care to emergency issues as their primary veterinarian. Doctor Oher (I might have misspelled that name) as the #1 in the field. To all those who work at that facility I want to thank you for outstanding performance.

They were amazing took excellent care of my baby thru the whole process from start to finish. They have the most caring staff

Nice, clean, quick, efficient, the staff was awesome and informative. They took care of my dog quickly and were obviously skilled in handling animals. They didn't pressure me into anything and gave me all my options for NY let's care. Would highly recommend

Do not take your animals here! We bought the puppy insurance with them and it was such terrible service I could not believe it. They were never friendly or reassuring whenever we took her in and she was in terrible shape after she was spayed. Twenty minutes after sitting in their office they finally brought her out with bandages on her legs saying that her bleeding was out of control and they were having issues getting it to stop. They gave us zero info on what to expect and never followed up. She has also had quite a few yeast infections that are very uncomfortable for her, although we were paying the monthly insurance fee, they said they couldn’t get her in for almost a month and refused to refill her subscription until they had seen her. We finally went to a new vet and couldn’t be happier. Let me save you the time and money, GO SOMEWHERE ELSE!

Very friendly and helpful staff!

Great experience for many years.

The vets are amazing and my dog is well taken care of while she is here. The customer service side is a little lacking, with dropped calls instead of being placed on hold.

I love taking my cats here! I could tell they loved and cared for them. I trust them fully!

I have high regards for their quality service and professionalism. Staffs and vets are so friendly to work with. I’ll highly recommend them.

This is the best veterinarian I have ever taken my pets to! I've had one of my rabbits neutered there and another seen. They were wonderful all 3 times so far. I recently got a new baby rabbit who I found out had gotten a respiratory infection and they made sure to fit her in on a Saturday. She was checked and given medication for only $75. The neuter was done for $266 which is almost $100 cheaper than anywhere else that's reliable. The staff have also been extremely thorough on aftercare so you know exactly how to help your pet get feeling better.

Took in my 2 month old guinea pig for a simple check up, the ladies at the desk were super nice, the doctor did a great job looking at my pig, answering this first time mama’s questions. Only reason I gave it 4 out of 5 is they probably thought I was weird for bringing in a little guinea pig instead of for example a dog, I don’t know, they didn’t seem really cheerful about it like the ladies at the desk???? but oh well, I’m still coming in next time???? overall great service. Thanks guys!

This is the most incompetent staff I have ever met Took my frenchie to get nails trimmed and she walked out and said she couldn't do it...he was eating her. I have called to make appointments and they say sorry we aren't taking any becuase we are full. The lobby is empty and filthy and the staff is gross too. Never ever waste your money here! Worst service ever!

I always loved bringing my dog here for kennel as they are also his vet. This last visit just left me feeling awful. The barking is non stop sadness that never ends. Worker seemed miserable. She told me they were going to be over 50 dogs for spring break. Dogs cannot play outside or mingle because of Covid. Dogs are essentially locked up and get three visits on a leash a day. Our pup was really sad and I don't think we will return.

Way better than any VCA!

We have the wellness plan for our four pets. They are more than happy to take our money every month but when any of our pets are sick or injured then they can not seem to get an appointment. We have had to go to another vet to get treatment. When we bring up any concerns during a well exam we are dismissed by the vet. We should not have to make a scene just to be listened to about our pets. Please avoid this vet and find one that actually runs a clinic and not a boutique.

About a year ago, we rescued a 7 year old Leopard Gecko from a family that had moved and left her. She was in good shape when we got her, luckily, but I had to do a lot of research, as she was our first "exotic." A couple of weeks ago, she developed a nasty lesion behind her eye, and a scaley build up around her mouth. It happened almost literally over night. I called around and was told by a different exotic pet vet to apply anti-bacterial cream and keep an eye on it. Well, a couple days went by and I noticed she wasn't eating anything at all, probably from the sore in her mouth Banfield got me on the list, and even called when someone else had cancelled and they saw her just two days after my initial call. The vet (I apologize I forgot his name. I'm so bad with them!) called back a few hours after I had dropped her off, knew right away what the issue was, took care of it, and after a round of antibiotics, Fury is back to eating mealworms every day! And it was SO reasonably priced! I will be returning to them for all of Fury's needs (and now our other pets) in the future!

Best Banfield on the planet!

I've used Banfield medical facilities, grooming, and boarding. I've found them to be reliable and affordable. Sure, there are some cheaper places, but what's the hidden cost of saving a few dollars?

I really love this vet. The place is clean and the people are professional. Only downside is that its location makes it hard to find and the roads around it are pretty destroyed but all in all a great vet.

We usually take our pets to Banfield for all of their health needs. They offer affordable plans that covers the needs of any of your fur babies. We take our dog to the Draper Creekside location to have his nails trimmed and the staff always does a great job. Due to covid-19, they offer curbside drop-off and pickup and have recently started letting a few patients inside. Four Stars just because it can be difficult to get an appointment if you need to be seen fast and we've had to rush or animals to further locations to be seen. Also the location isn't the most convenient. That said, we love Banfield and will continue taking our animals there.

Love it ! Great job on my pigs

100% DO NOT go to Banfield Pet Hospital if you care about your pet. My wife and I had been with them for about 5 months and today was the first time we got to see inside how they treat the animals.. and it was traumatic, to say the least. They will make it seem like your animal is getting in and taken care of but then after over an hour still not have even gotten them looked at. Then, when you check-in on your dog they will treat you like garbage and insist on how busy they are. We set an appointment, and Banfield set 0 expectations or notice of how long it would take nor would they even allow us to be in the appointment with our dog even though they demanded we bring him in physically (they had never asked us to do this until today as well). The horrible receptionist Gwen decided to gaslight our complaints and that was the final straw. We are going to call later for a full refund on our subscription with them and find a Pet Hospital that CARES.