Pets And Friends, LLC Tyler, Texas

These folks helped me thru a very difficult time!

Something about this place is very calming. My visit was to pick out an urn and get clay and ink prints and at no point did I cry. It should have been a sad process and it was, but I felt calm the entire time. Staff is wonderful and their little pets are so loving.. Such a wonderful environment for what it is.

They are kind and compassionate and really seem to care and empathize. I have used them several times. Furbabies are family and they totally agree that they all go to heaven as I do. All innocents have souls and created and loved by our Heavenly Father. Recently I lost my Hershey, an older chocolate lab. I was devastated. They used a stretcher and picked her up at my home. The lady and gentleman were like angels on earth at a time when I really needed them. They also send the sweetest sympathy card with an animal who greatly resembles the baby you loved and lost. That means a lot. I have kept all of my cards through the years. Whenever possible, my pets are buried at home but if that isn't a good choice, cremation is a good alternative. I recommend Pets and Friends for many reasons.???????????????? God bless them!

Just would love to let everyone know this place is top. I had our baby cremated and Stacie was so compassionate and did a great job making us feel completely at ease. Thank you so much for all your hard work..

They are on point and up front. Their kindness and sincerity is genuine. I highly suggest them if you wish to have your furry one cremated.

I lost my sweet doggie blazey and used Pets & Friends for her cremation. These people are angels in my eyes and heart. The most kindest caring people. I received her in a sweet wooden box with her name. They also added lock of her fur that brought tears to my eyes. I will cherish this forever. I only wished I could have used them to say my last goodbye to my baby. I know they would have made it much easier than my vet. I thank all of them with all my heart.

We had to let our baby go because of the extreme pain she was in. Our Family Vet in Bullard offered cremation services through Pets and Friends which we gladly accepted. I was a little anxious while waiting because I did not know what the fine details were (communal or private, etc.) or if I would ever know. When she came home yesterday, I was so touched by the beautiful box, the attention to detail, the extra things that came in her folder. These guys really took the time to do it right and I’m so appreciative. I couldn’t ask for more.

The utmost reverence & gratitude for the wonderful team/staff at Pets & Friends. We were graced with such understanding and heartfelt empathy in regards to our beloved Prometheus. For this, we are deeply appreciative. Notable mention; We live in Dallas & after calling dozens of places around DFW, we decided to search outside the metroplex. After speaking to Kathy, we knew this was the perfect place to bring our boy & I genuinely can't imagine having gone elsewhere.

We recently lost our sweet baby Scraps and she was cremated here at Pets & Friends, everyone we spoke to was incredibly kind and understanding. They treated our loss with love and compassion.

We lost our beloved Westie Winston a few weeks ago and I am just now able to write about it. It is no different than losing a human family member, it’s very painful. If I were too be honest it was harder than the last few family funerals I attended because Winston was a daily companion, he was loving, constant and steadfast. 14 years was truly not enough time with this wonderful and selfless little dog. As you can tell I loved my dog very much, my wife and grown kids equally felt the loss. We called Pets and Friends on a Sunday and they were closed, but offered to meet us so that we could leave “our baby” as they called him until his cremation the next day. We politely declined but made an appointment for the next day. When we arrived a very caring woman recognized our pain and was so sweet and kind to us. She gently Winston from my arms and presented him in an area for visitation. We said our goodbyes, I hugged my little dog as I called him one last time and gave permission to proceed. We went through the business of ordering an urn and they were compassionate throughout. It took about two hours and they allowed us too wait. They really understand pet owners and conduct themselves admirably. We even received a hand signed sympathy card from them a few days after. They are a wonderful service and I would recommend them to any pet owner who suffers a loss.

Wonderful family owned company with good options for furry family members who have passed. Highly recommend, the level of care was exquisite. Our remains were returned with love, we received more memorial items than ever expected which was a blessing.

Very sweet people. They asked a lot of questions about my beloved kitty. We even received a card with a hand-written note a couple days later. They made our loss much easier.

They are wonderful caring people. They made me feel like a member of my family had passed away an not just my dog. I just can't say enough good things about them.

My sweet baby Lucky recently passed and I am so incredibly grateful that i found this place. They were so kind to me and my family in our time of grief, they treated my fur baby with dignity and respect. I am thankful that I was able to wait while my baby was cremated. They did an excellent job and I highly recommend for anyone to bring their beloved fur babies here. Thank you so much ????

Absolutely amazing people and company. I was devastated when my baby Alice died of leukemia. She was there through the literal worst years of my life and she was like my own child. So, when I had to make the decision to let her go to sleep, I was absolutely devastated. I had never been able to have a pet before her so it seemed so much harder for me since this was the biggest death in 10 years. They were so patient with me when I asked questions and referred to her as a baby the whole time. I felt respected and that my baby was also. She came back in a beautiful engraved wooden box. They even took all three colors of her fur into a small bag so that I could remember the wonderful colors she had. I will forever be greatful.

I recently lost my baby girl very suddenly. The staff was extremely kind in helping me with my baby. Even allowing me to see her one more time, which meant a lot to me. All the staff was very kind and courteous. When I picked her up they took the time to go over everything and explain everything. They were so wonderful and I am forever grateful for the closure and peace of mind they helped provide me.

Amazing friendly people and service! Absolute dignity and compassion. I highly recommend this place!

They were very kind and so thoughtful of my baby Elvis. They let me see my baby one more time before I let him go. They did a beautiful job and I even got a little bit of his hair! Thank you pets and friends y'all are wonderful.

Losing my 14 year old pitbull Max was one of the hardest things I've ever been through in my life and Pets and Friends has definitely helped with the healing process. They absolutely honored Max in such a beautiful way. I couldn't of asked for more. His ashes came in a lovely cedar box with his name carved into it. I also recieved a clipping of his fur. All of this came with a nice poem and a pendant that stayed with him through the entire cremation process. I feel very at peace with the memorial I have been presented for Max. I do believe they handled him with much respect. I am very grateful that Pets and Friends has allowed me to keep Max close by forever.

My pet and I recieved the best care possible, couldnt ask for more kind and compassionate people. We came with our pet and was able to go home that very day with her remains, which was very important to us

When I loss my Pitbull Bella last week, Gloria helped me through the most difficult time of my life. They are very caring people. They even let me see Bella one last time before cremation. Thank you is NOT enough for what they do. I am appreciative everything

We recently lost our Great Dane of 10 years and visited Pets & Friends. They were very comforting, professional, and respectful. We received our big boy in an urn along with a lock of his hair, footprint, and tag that followed him through the process, certificate honoring him, and a poem. The only extra item we ordered was his footprint and there were some many more options they offered. This place is wonderful and I felt very comfortable trusting them to take care of our lost family member. I will recommend them to everyone. No matter where we end up living, Pets & Friends will take care of our pets that come and go throughout our lives.

I can not say enough great things about pets and friends. I had gone through such a tramatic experience loosing my best friend of 15 years. My cat Banana had to be put to sleep and it was the hardest most challenging decision of my life. I …

Generous and kind owner Kathy Beard helped us so much as we dealt with the sudden death of our newly adopted dog. She helped us understand how multiple stresses adversely affect dogs. Her care for animals is evident in every facet of their full service operation. We are blessed that she opened up her heart and business on the Labor Day holiday. Thank you Kathy for making a very difficult time easier! God bless you!