Petco Tyler, Texas

365 reviews

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Reviews: Petco (Tyler)

All reviews (365)

Yelp (11)

Google (354)

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Elaine Hall

2 years ago

I love going to Petco and this is one of my favorite locations it's clean, super big, they have plenty of supplies, and lots of pets to choose from

Margaret Parslow

2 years ago

Better options, more choices for bird supplies than PetSmart or Pet Supplies Plus. I have a parrot a Dog and a Cat and Petco is the best place for my needs.

R Silva

2 years ago

Their worms, for our bearded dragon are pretty good quality and a really good price.

cyndi dempsey

2 years ago

Shiloh had a good time just walking though

Barry Wright

2 years ago

Not impressed. Dirty animal tanks, fish tanks were Dirty. Could not get help. We used to like going, now I don't know if we will be back!!

Corbin Coxe

2 years ago

Always ready to help us with reptile needs!!

P Kas

2 years ago

The only store in Tyler that had what I was looking for - Petco scores once again!


2 years ago

Very nice front-end Customer Service Agent...would go back to this location, whenever Im in Tyler Texas for all my dog needs

Ira Beam

2 years ago

Great store to shop for my " friends " needs ????????????‍????????‍????????

Brenda Jones-Chadwick

2 years ago

Such a great place to shop or even just look around with the family. It doesn't have an awful smell as in some pet stores. Great selection of pets & all your pet needs. They have things your pet need you can't find anywhere else. Also the staff are friendly and extremely helpful. They are really knowledgeable about every pets needs. A+

Kizzi Hogan

2 years ago

This store had pros and cons, I'll cover both. First I want to make it clear that I came to get some live plants for my Betta's. I did look online first because I have to get someone to drive me over an hour to get there. (I'm disabled and can't drive and use a wheelchair. Online, they had everything I was looking g for. When I got to the store the "fish specialist" was filling a large order of various fish for a person and there was another person waiting to talk to him. Since I was going to have to wait I decided to scope out the plants so I could just point to what I wanted. I noticed that they didn't have what I wanted so I was going to have to see what I could use in its place. Pros: *Big store/a lot of product *Friendly "Fish Specialist" and pretty knowledgeable about fish *About 85% of the store is wheelchair friendly *Pretty clean store, except in the fish area *Good groomers I waited almost 45 minutes so I wheeled around the entire store. Cons: *Online inventory doesn't match store availability *Very slippery in the fish area, no wet signs. I watched 2 people slip. *They don't honor SOME Petco points reward cards????????‍♀️???? *Cashier was extremely rude *Sales associates don't have much knowledge about the pets they sell. Customers were getting false information. I watched a lady looking to buy a hamster ???? as the associate if they bite (it was being bought as a gift for an 8 year old). The associate said, "Oh no, our hamsters are all hand fed and hand raised, they don't bite at all!" She then reached into the cage and all of the hamsters scattered, scared for their lives. The lady decided not to buy one. I would recommend this store to those that can't find what they are looking for anywhere else, and you don't mind not getting your discount.

Kayla Taylor

2 years ago

I have 3 dogs so petco is a necessity for my furry family. My husky gets groomed here and the groomers are always so helpful and nice. They truly care for my pup and she loves them for it.


2 years ago

Nothing extra to share this time

Jeff Wilson

2 years ago

It was a clean place to shop for any type of animal your looking for!!

Elaine Slama

2 years ago

Great people. Curteous and helpful.


2 years ago

Do not bring your pet here, brought our dog in for grooming and he was fine . They called and said something was wrong with him. Took him to the emergency room . They said he had a physical injury. We were bringing him to Petco for years. But now they said they do not know what happened. If you love your pet do not bring them there. Management has not answered any questions.

Ann Blackwell

2 years ago

Every dept is easy to identify, no wait time on check out. In and Out was easy- peasy!

Ryleigh Swann

2 years ago

The fire skink I got died almost immediately.

L Taylor

2 years ago

Sales clerk named Nancy was so courteous and helpful. She should be rewarded for being such a good employee. Happy Holidays from a senior lady..Linda Taylor

Alex Foster

2 years ago

Went in today to ask for some advice about my comet goldfish. Zach was in the aquatic department and was immediately willing and able to help me. I had a ton of questions, which he had no problem answering. He didn’t beat around the bush and gave me straight up advice. I currently have a gold and black comet goldfish who I thought was sick. Turns out he just needed a friend (in the picture) that Zach helped me pick out. Zach, you’re awesome at what you do! Thank you for being so helpful, polite and kind!

Robyn Peck

2 years ago

They have nice things there....they just seem over priced on some things.

Daniel Evans

2 years ago

Always Dependable with Being able To find your Items For Your pet Babies.

Arlene White

2 years ago

We enjoyed our visit her with peanut

Jessica Ford

2 years ago

Me and my fur babies love Nova the groomer she is wonderful with them and takes extra care. I have no worries leaving them with her.

dana winters

2 years ago

bought a couple of fish. didnt have to wait long.

K Christiansen

2 years ago

A lot of cat food is missing from the shelf

Dawn Vanneste

2 years ago

We bought the green iguana in the front . His name is Dragon!!!

Gail Galipp

2 years ago

I love online orders but I so love coming in your store in Tyler when I come in town. Your employees are so helpful and polite.

Glenda Donahoe

2 years ago

It was ok. They only discount for their online.

Rebekah Myer

2 years ago

The best caring staff and doctors we have ever met. They treat our pup like family. ❤

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Petco, Texas, Tyler

8966 S Broadway Ave

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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