Copeland Road Animal Hospital Tyler, Texas

Always friendly & they take the best care of our babies

We left a $350 deposit and was assured it would cover a majority of our visit. After the service, we were at $440. We came back in a week and things were going well. That visit was good, and we were told to come back again next week to ensure that things were perfect. On that visit, I left my animal there for an hour, as they were busy. When I came back to get him they brought me into an exam room were I sat for roughly 10 minutes listening to all the animals in distress. They did not even bring him into the room! Simply for the vet tech to tell me everything was fine. Which I could've reasonably assumed, but I wanted to bring him in as advised. I was then charged an additional $45 for a "medical progress exam" I disagree with charging $45 for a follow-up exam that should've been included in the initial service fee. Roughly $525 after everything was said and done. I am willing to pay for the service, but to charge more for essentially nothing ruined my experience with them. Instead of wasting my time by scheduling an appointment, I could have been advised to do so if necessary. The vets are great at what they do, but I disagree with some of the business practices.

Love the staff they are amazing and always take care of our fur babies!!

We love this place. I trust Dr. Sheely and all her staff with all our furry family members.

When I moved to Tyler I had to find a new veterinarian for my dog,Copeland Road Animal Hospital has been great. They have a friendly and welcoming staff, whether it’s regular Check ups or boarding they have done a awesome job taking care of my dog. I would definitely recommend them.

The people are friendly and kind. My pups are in good hands there.

I have been coming to this Clinic for years. My pets over the years have loved to go to the Vet. I have boarded my pets and they always are happy to go back. Highly recommended!

Doctor and techs are wonderful. Blond at the front desk is absolutely awful. Hateful, rude and extremely unprofessional. She looked like she hadn't washed her hair in weeks and it's obvious she has tattoos that are not appropriate for being in any sort of position to be the face of the business. I will not be going back.

Our poor baby Khaos got super sick randomly and scared us to death, however they got us in that day and quickly found out what was wrong ! It was a little pricey but for the overall quality of care and the follow up phone call, I’m not mad about it whatsoever. Excellent team and excellent care !

Copeland Road is the best! It is conveniently located, the staff are extremely polite, the providers are experts and they care about each of my crazy poodles. We love them!

Dr. Sheehy and her staff are awesome. They truly care for your four legged family member as well as you. Extremely compassionate and want the best for their patients and their families. Dr. Sheehy has taken care of my parent's forever friend as well as 3 of mine. I would not trust my pet to anyone else.

Frequent customer. Always find a way to charge more than they initially tell you. Never once allowed to stay with my animals while they are checked out. Will not give you a physical copy of your prescriptions so that you can buy online, you have to be stuck dealing with them forever. After 8-10 visits I won't be back

Copeland Road took my boy Duke when his back leg seemed to stop working on the same day. I called 6 other vets, and none were concerned EXCEPT Copeland. They were incredible, and the Vet even correctly diagnosed him with neurological issues that affect his spine. I had just taken him to Dallas for that same diagnosis, and she was able to do so without all the expensive tests. They’re incredible!

Love the way they take care of my pups!

Positive experience. The techs came to the car with masks on to get the cats for their appointment. Once finished and returned the vet came out and filled us in on their appointments. Very professional and covid safe.

Great polite staff. Considerate of our dog, helpful and knowledgeable.

Great service!!! Kya,Sadie and midnight love it here

I know you hear it all the time alas thank you for taking such great care of my fur baby Sylvester. He is my baby and while we were on vacation we found he was in distress, you stepped in and healed him back to great health ❤ Thank you from the Stroud family.❣

I'm sure the vet may be competent, but their counter gave me bad info and almost blinded my dog!Great place for your pets to be taken care of!

Great place 2 take your pets easy to get your pet an appointment they do a great job on bathing my German Shepherd actually likes to go here and I like 2 take her sense it's just around the corner

Good care for my sweetie Peggy

We absolutely love the vets and staff here, the love your furbaby/furbabies as their own. My furbabies have never liked going to their old veterinarian but absolutely LOVE going to see their Veterinarian and Staff. My babies are completely well for the first time ever. I would give 10 ⭐ if it were available. I highly recommend them! You all make my and my furbabies experience wonderful each visit we come too. We feel blessed to have yall help us take care of our furbabies. Thank you for everything you do.

if my mom likes you. then you gotta be REALLY good. thanks for care of Peggy sue.

We took our cats in to get their vaccines done, and they did an excellent job. Our oldest cat is a demon whenever we have to take him anywhere, and they handled him so well. Can't recommend them enough!

The people here really treat our dogs like their own family. Convenient location. Close to Grande, Paluxy and Shiloh Road. Fast appointments and super convenient with reasonable cost for the service.

My dog weighs 75 pounds. She gets so excited when she goes to the vet and can be hard to handle. They do a great job managing her health and grooming needs, specifically with nail trimming.

Awesome staff always taking care of my dogs fast and their baths are great

They are the best! So caring and knowledgeable. They always check in after a visit to make sure everything is okay.

Do you have to pay there or are you billed for you pets visit ?

Been dealing with this place for a number of years. They are always polite and fast with checking in or out.