83 reviews
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Yelp (16)
Google (67)
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Gene Tognacci
2 years ago
Absolutely wonderful. Called on a Sunday night and John was very responsive. Picked up our dog quickly and was very helpful. John and Angel Oaks can be trusted to be caring partners in your time of grief.
Alana Gill
2 years ago
We recently lost our beloved dog Dwight. Angel Oaks handled his cremation with complete professionalism. He was picked up promptly and we had his ashes back within a very reasonable amount of time. The urn he was returned in is beautiful. I really appreciated the kind card that accompanied his ashes.
Jessica Brown
2 years ago
Highly recommended! Their service was incredible and they were so kind. I was completely impressed with all personal interactions. We received a beautiful carved box for the ashes and pawprint. They are such great keepsakes for my sister's cat.
Sergio Sanchez
2 years ago
My family recently lost our beloved cat that we had for 16 years. I called and spoke to Ryan on a Saturday evening and he met us at the location for dropping off our kitty. Even though it was late and under bad weather conditions, Ryan was there for us. He was very professional and compassionate. My family was very pleased with the services they provided. Thank you for being so understanding Ryan.
Lisa Zapoli
2 years ago
My Sweet Baby Jorge' passed away at 5 am. I called Angel Oaks in the early am, and they answered first ring, and picked my baby ups shortly after. Handled My Baby with care, and showed me genuine compassion for my loss. Thanks for helping in my time of need. Love and Miss My Poor Baby Jorge' ????
carol lauret
2 years ago
My son used Angel Oaks when his beloved pets passed away.two years ago when my Bandit passed I contacted them.They are truly caring professionals.inside their building is beautiful.the care they showed me is just above and beyond....today my son contacted them at 6 in the morning.they went from Spring to Baytown to take care of his sweet dog.their prices are very reasonable they are truly Angels...thank you for the truly caring services you perform ..C.Lauret
Timothy Cormier
3 years ago
Ryan is an unbelievable person. Thank you for treating Penelope and my family so great.
robert fuqua
3 years ago
We lost out 14 year old Golden Retriever about 3 weeks ago; he did everything with us; just like family of course; when he passed it was like losing a really close loved one as it hurt that bad; after he passed my wife spoke with John at Angel Oaks as it was late in the evening on a Sunday; John made my wife and I feel somewhat at ease as we wanted the dog cremated; John made a point to be there for us late on Sunday and had our dog's ashes ready on Wednesday of that week; the urn, paw print and sympathy card were all really nice; I highly recommend John/Angel Oaks if you lose your fur baby as John really helped us as we struggled emotionally.
Stephanie Robbins
3 years ago
My twin sisters Doberman passed away suddenly on a Sunday afternoon at 2pm. He was about 90lbs and my sister was extremely distraught and upset. I searched for an emergency pickup from home and cremation services for the greater Houston area. I called 4 different places and left voicemails. No one returned my voicemails that day,or even today the day after my voicemails were left. One of my friends told me about Angel Oaks Pet Crematory and they had come to pickup her dog when he passed away at home. She highly recommended them. I called left a voicemail and within 15 minutes John returned my call and was on his way to my sisters house in New Caney. They were able to pickup her Doberman within an hour and half of returning my call. John was very caring and kind on the phone and I was told they were very professional, kind and very caring to her and picked up her boy and took him away in a very dignified manor. The next day her Dobermans remains were ready to be picked up. The urn is very beautiful and the paw print impression is perfectly done. By far the most caring staff and best customer service. I high recommend Angel Oaks Pet Crematory worth every single penny.
M Saldana
3 years ago
We lost our sweet boy about a month ago. I called Angel Oaks and they were very helpful. I asked for an extra request and they went above and beyond. Thank you for your professionalism and empathy.
Tina Stanley
3 years ago
I lost my senior kitty cat. I called after hours and they were kind and patient. They explained all the pricing options, which were very fair. I scheduled a drop off the next afternoon. I didn't get the gentleman's name but it was the owner. He seen us pull in and got the front door for me, he explained everything in detail and was very very kind. I will definitely choose to use this service as needed because it was first class and extremely professional.
Shelley Santos
3 years ago
To anyone searching for a pet crematorium to assist you with compassion and respect during an extremely sensitive time, Angel Oaks is my recommendation. We were heartbroken to lose our family companion this past weekend. She was with us for so long. We watched her grow from a feisty little bunny to a clever, sweet, and loving rabbit. We searched online for a place to help us say goodbye in a dignified manner - a manner our Charlie deserved for the joy she brought us. Angel Oaks was the place. They were considerate, respectful, and compassionate. I cannot convey in words how truly grateful we are to Ryan. Thank you so very much. To everyone considering Angel Oaks, they brought a smile upon my face as my heart continues to mend. (Forever in our hearts sweet Charlie)
Mike Davis
3 years ago
In March of 2021 on a Sunday morning at 0630 my family and I lost our beloved family member and pet of 8 years. His name was Max. A towering 245lb. English Mastiff that was simply a gentle giant. I could go on and on about his personality and attachment to all of us. I won't. However, I would like to mention the Staff at Angel Oaks. Again, this happened on a Sunday morning. They answered my call, sincerely offered their condolences and detailed their services as well as price. I'm not gonna lie. I was a little set back by the price. Within 5 minutes, I called them back, agreed to the terms and they showed up exactly when they said they would. Remember, we're in Alvin and they're in Spring on a Sunday. Upon arrival, both gentlemen took possession of our beloved Max, carefully wrapped him into a dark red blanket and carefully transferred him into their vehicle. Three days later, I received a phonecall stating that they were on the way to return the earn and ashes of Max. I know that this is a particularly long review, but I simply could not be more satisfied with the communication and professionalism that this company brings to the table. They truly care. Thank you Angel Oaks for helping my family and I in such a tragic time of loss.
gina Kay
3 years ago
Thank you for your heartfelt compassion ???? the care and professionalism shown to my family during this difficult time was truly genuine and will not be soon forgotten. Elvis our boxer will be forever in out hearts
Crystal Stillwell
3 years ago
My fur babie went over the rainbow bridge while me and my husband were gone on a trip. We came in on a Sunday with no appointment and these guys worked with us. Very caring and gave me and my husband time to say our good byes. Thank you for helping us get through this hard time <3
Meredith Brown
3 years ago
Ryan and John made an extremely difficult situation a little bit easier. They were such a blessing after the loss of my dog Sam. Highly recommend!
Brent N
3 years ago
The best place to go once every 15 years. RIP my friend.
Beverly Hughes
3 years ago
So disrespectful to my beloved pet. The cremains looked like ash and she was stuffed in a ziplock bag!!!! Do not use this service!!
Hans Cooke
3 years ago
Ryan and Brandon were wonderful. The respect and thoughtfulness was apparent from the first phone call to the day of picking up our little buddy and taking his remains back home.
Sean Richardson
3 years ago
I was referred to Angel Oaks from a friend of mine. I wasn’t to sure what my options were when it came to pet cremation was since I never had to have one done. (I usually just buried the dogs in the yard). My wife wasn’t having that though. I reached out and spoke with Ryan. He was amazing. He was very helpful, very informative and patient with all my questions. Ryan was very respectful and considerate when dealing with us and the loss of our dog and was willing to work out payment options so that it was not a huge financial burden all at once. This meant the world to us. We have since used their services for a second dog and would recommend Angel Oaks to anyone.
Teresa Geiger
4 years ago
The most compassionate respectful staff I have ever witnessed. Family oriented these wonderful people have always treated me and my rescue babies like family.
Kent S
4 years ago
John and Ryan made us feel very welcome. We had our pet's ashes the next day. I will be using Angel Oaks when the time comes again.
spelt wrong
4 years ago
Very professional and caring i highly recommend angel oaks i even drove from downtown Houston after seeing the reviews im glad I did. Thank you
Melissa Valdez
4 years ago
Obviously losing a pet is a difficult thing, particularly when it’s unexpected. Angel oaks staff were very patient and compassionate through the process. When I got my kitty’s ashes back I also got her clay paw print as well (wasn’t expecting that but was so grateful). When her custom urn came in (though the basic urn is super cute as well), Ryan came to my place and swapped them for me so I wouldn’t have to. I don’t ever want to have to go through this kind of loss again, but when I inevitably do, I’d definitely use their services again.
Melanie Parkett
4 years ago
We have used their services for four of our fur babies over the years. They took excellent care of Dusty, Sadie, Lady, and Pocco offering my family and me much needed understanding and kindness.
Mak W
4 years ago
Our dog King passed unexpectedly about a month ago and during the pandemic we thought we wouldn't be able to find any place to cremate him. This company made one of the most unbearable moments feel sacred. We got to say goodbye and have a moment with King before leaving and his ashes were ready by the next few days. It was in a beautiful urn with a little certificate. The paw print (we haven't picked up yet) but I think it is such a unique gesture. I am so thankful for this place for helping our baby boy cross the rainbow bridge and giving us a piece of him forever. I'd recommend this place to anyone.
Bobby McCarty
4 years ago
Ryan was amazing. At a very sad and unexpected time for our family he was great and very supportive. They took care of us and made the process as painless a possible. We received our pet back the next day with a very thoughtful card. I would recommend them 1000 times over.
Anthony Lipari
4 years ago
Very kind and considerit staff. They took care of my deceased dog. 24 hour turn around. Answers the phone 24 hours which nobody else was available all weekend or after hours.
Emily Moxley
4 years ago
My beautiful black cat, Marty, passed away unexpectedly on Monday. I brought him to Angel Oaks and I am incredibly grateful for how compassionate and caring they were to my boy. They went over the process with me throughly and were incredibly kind and sympathetic. I picked up my boy today and he was put in a beautiful urn. They even make an impression of your baby’s paw print for you and a certificate of cremation. I paid $250 for the service and it was worth every penny. These guys are incredibly kind and compassionate and I highly recommend them. They made this difficult experience much easier for me and I’m so happy to have my baby back home.
Diane M
4 years ago
Brandon and Ryan are professional, compassionate and caring. You know that your beloved family member is in good and caring hands with these wonderful gentlemen. I cannot thank them enough for their kindness and the services that they provided. I have had to use them twice, one being an after hours call and they were just amazing on both visits. We appreciate y'all.
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Business Hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
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